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'bottom_content' => '<p><strong>Valhalla Healthcare Mobile Application Privacy Policy for Primary Users</strong></p>
<p> </p>
<p>Last modified: 03/05/2017</p>
<p><a name="main">1. Introduction</a></p>
<p>This Privacy Policy describes how Valhalla Healthcare, Inc. (“<strong>Company</strong>”, “<strong>Valhalla</strong>,” “<strong>we</strong>” or “<strong>us</strong>”) protects your information when you use the Company’s website, the Allevia website application (“<strong>Allevia</strong>”), and all related products and services. We respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes:</p>
<ul>
<li>The types of information we may collect or that you may provide when you purchase, download, install, register with, access, or use Allevia.</li>
<li>Our practices for collecting, using, maintaining, protecting, and disclosing that information.</li>
</ul>
<p>This policy applies to services that we provide through Allevia, and to information we collect in Allevia and in other electronic communications sent through Allevia. This policy also applies to any other products, services, or platforms we may provide or make available to you from time to time, as well as your general dealings with us – including through our website and any other online or mobile platforms (collectively, the “<strong>Services</strong>”).</p>
<p>This policy <strong>does not</strong> apply to information that you provide to or that is collected by any third party.</p>
<p>Please read the Privacy Policy carefully before you start to use Allevia. This is a legally binding agreement and the equivalent of a signed, written contract.</p>
<p><strong>By clicking to agree to the </strong><strong>Privacy Policy when this option is made available to you, you represent that you have read and considered this Privacy Policy, are 18 years of age or older, live in the United States, and accept and agree to be bound and abide by this Privacy Policy.</strong></p>
<p><strong>You will not be allowed to access or use Allevia unless you indicate your agreement to this Privacy Policy. Following any revision to the Privacy Policy, you will not be allowed to continue to access or use Allevia unless you indicate your agreement to the revised version. </strong></p>
<p>If you do not wish to agree to this Privacy Policy or to any revision thereof, then you must not access or use Allevia.</p>
<p>Allevia is offered and available to users who are 18 years of age or older, are competent to enter into agreements, and reside in the United States or any of its territories or possessions. If you do not meet all of these requirements, you must not access or use Allevia.</p>
<p> </p>
<p><strong>2. Summary of Data Practices</strong></p>
<table border="0" cellpadding="0" cellspacing="0">
<thead>
<tr>
<th style="width:371px">
<p><strong> Uses/Disclosures of Information</strong></p>
</th>
<th colspan="2" style="width:216px">
<p><strong>Types of Information</strong></p>
</th>
</tr>
<tr>
<th style="width:371px"> </th>
<th style="width:132px">
<p><strong>Primary User Information (including Health Data, Personal Information, and Activity Logs)</strong></p>
</th>
<th style="width:84px">
<p><strong>De-Identified Aggregate Data</strong></p>
</th>
</tr>
</thead>
<tbody>
<tr>
<td style="width:371px">
<p>Do we disclose your information for the following purposes?</p>
</td>
<td style="width:132px"> </td>
<td style="width:84px"> </td>
</tr>
<tr>
<td style="width:371px">
<ul>
<li>Marketing and advertising third party products and services</li>
</ul>
</td>
<td style="width:132px">
<p>No</p>
</td>
<td style="width:84px">
<p>No</p>
</td>
</tr>
<tr>
<td style="width:371px">
<ul>
<li>Marketing and advertising Allevia</li>
</ul>
</td>
<td style="width:132px">
<p>No</p>
</td>
<td style="width:84px">
<p>Yes</p>
</td>
</tr>
<tr>
<td style="width:371px">
<ul>
<li>Medical and pharmaceutical research</li>
</ul>
</td>
<td style="width:132px">
<p>No</p>
</td>
<td style="width:84px">
<p>No</p>
</td>
</tr>
<tr>
<td style="width:371px">
<ul>
<li>Creating Reports about our company and our user activity</li>
</ul>
</td>
<td style="width:132px">
<p>No</p>
</td>
<td style="width:84px">
<p>Yes</p>
</td>
</tr>
<tr>
<td style="width:371px">
<ul>
<li>Improving Allevia features to create a better user experience</li>
</ul>
</td>
<td style="width:132px">
<p>No</p>
</td>
<td style="width:84px">
<p>Yes</p>
</td>
</tr>
<tr>
<td style="width:371px">
<ul>
<li>To your insurer or employer</li>
</ul>
</td>
<td style="width:132px">
<p>No</p>
</td>
<td style="width:84px">
<p>No</p>
</td>
</tr>
<tr>
<td style="width:371px">
<ul>
<li>For developing software applications</li>
</ul>
</td>
<td style="width:132px">
<p>No</p>
</td>
<td style="width:84px">
<p>Yes</p>
</td>
</tr>
<tr>
<td style="width:371px">
<p>Do we require our third party Service Providers to enter agreements that restrict what they can do with your Personal Information?</p>
</td>
<td style="width:132px">
<p>Yes</p>
</td>
<td style="width:84px">
<p>N/A</p>
</td>
</tr>
<tr>
<td style="width:371px">
<p>Do we stop all disclosure of your Primary User Information if you close your account?</p>
</td>
<td style="width:132px">
<p>Yes</p>
</td>
<td style="width:84px">
<p>N/A</p>
</td>
</tr>
<tr>
<td style="width:371px">
<p>Do we have Security Measures that are reasonable and appropriate to protect Primary User Information, in any form, from unauthorized access, disclosure, or use?</p>
</td>
<td style="width:132px">
<p>Yes</p>
</td>
<td style="width:84px">
<p>Yes</p>
</td>
</tr>
<tr>
<td style="width:371px">
<p>Do we store Primary User Information in the U.S. only?</p>
</td>
<td style="width:132px">
<p>Yes</p>
</td>
<td style="width:84px">
<p>Yes</p>
</td>
</tr>
<tr>
<td style="width:371px">
<p>Do we keep Activity Logs for your review?</p>
</td>
<td style="width:132px">
<p>Yes </p>
</td>
<td style="width:84px">
<p>N/A</p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p><strong>3. Definitions</strong></p>
<p><strong>Activity Logs </strong></p>
<p>Activity Logs are the Company’s records of when you interact with or through Allevia. This may include when you create, access, modify, delete, release, or export Primary User Information in or from Allevia.</p>
<p><strong>De-Identified Aggregate Data </strong></p>
<p>De-Identified Aggregate Data is Primary User Information that is: (1) grouped so it does not connect to you as an individual; and (2) has names and other identifiers removed or altered. In other words, De-Identified Aggregate Data is <strong>de-identified</strong> data and <strong>cannot be used to identify you as an individual. </strong>For example, De-Identified Aggregate Data might include statistical data that is calculated from a combination of your Health Data and the Health Data of other Primary Users. It is “de-identified” and cannot ever be connected to you personally.</p>
<p><strong>Health Data</strong></p>
<p>Health Data is the health information that you and the members of your Network collect, manage, and share via Allevia.</p>
<p><strong>Health Profile</strong></p>
<p>A Health Profile is a document that analyzes and summarizes the Health Data that the Primary User communicates to Allevia. Allevia will take the Health Data and assemble it into a summary for the Primary User to review and (if necessary) correct. Allevia will then transform that into a clinical summary for Providers to use. That clinical summary is the Health Profile.</p>
<p><strong>Personal Information </strong></p>
<p>Personal Information means demographic information about you by which you may be personally identified, such as your name, postal address, e-mail address, telephone number, medical record number, and other identifiers and information, not specifically about your health that Allevia collects that are defined as personal or personally identifiable information under an applicable law. Personal Information may also include but is not limited to your financial information or social security number. Personal Information does <em>not</em> include your Health Data.</p>
<p><strong>Primary User </strong></p>
<p>A Primary User is the individual at the heart of each Valhalla Network – the person whose health care all members of the Network are working to protect and improve. You are signing up to be the Primary User.</p>
<p><strong>Primary User Information</strong></p>
<p>When you sign up for and use Allevia, you provide information about yourself, and you authorize your Network Members to provide information about you to Allevia. This information, including your Personal Information, Activity Logs, and Health Data, is Primary User Information. Primary User Information includes any information collected or developed by Allevia that can be connected with you personally. Primary User Information does <em>not</em> include De-Identified Aggregate Data, which cannot be connected with you.</p>
<p>Examples of Primary User Information include:</p>
<ul>
<li>Your name and contact information, such as your address, phone number, or email address</li>
<li>Your Health Data</li>
<li>Your Health Profile</li>
<li>Your medical history, conditions, treatments, medications, and health insurance information</li>
<li>Your Personal Information (non-health information that may be used to identify you, such as your age, gender, ethnicity, and occupation</li>
<li>Information that is collected automatically when you use Allevia, such as your Activity Logs, your IP address, and “cookie” preferences</li>
</ul>
<p>As described further below, we may use your Primary User Information to achieve the following:</p>
<ul>
<li>Operate, improve and manage Allevia’s platform, software, and website</li>
<li>Maintain and protect our computer systems</li>
<li>Offer you resources for a better user experience and to improve your health, which may include (for examples) disease-specific education, links to relevant medical supplies, or suggested educational resources.</li>
</ul>
<p>Comply with the law, such as responding to subpoenas and search warrants.</p>
<p><strong>Provider</strong> </p>
<p>A Provider is any healthcare provider, healthcare practice, or hospital that accepts your invitation to access and interact with your Health Data and Health Profile. You and your Providers form your “<strong>Network</strong>.”</p>
<p><strong>Reporting </strong></p>
<p>Valhalla and our Service Providers might report about business activities and users of Allevia to others, such as investors, auditors, potential business partners, or public communities. Such Reports would only include De-Identified Aggregate Data.</p>
<p><strong>Service Provider</strong></p>
<p>A Service Provider is an entity that is hired to perform certain functions for Valhalla to support the development, maintenance, and implementation of Allevia. Service Providers may include software or website designers and data storage providers.</p>
<p><strong>Security Measures </strong></p>
<p>Security Measures include computer safeguards, secured files, encryption, physical safeguards, and employee security training. Valhalla may be required by law to notify you about particular data breaches, if any occur.</p>
<p> </p>
<p>4. Information We Collect and How We Collect It</p>
<p>We collect information from and about users of Allevia:</p>
<ul>
<li>Directly from you when you enter it into Allevia.</li>
<li>Directly from the Providers in your Network.</li>
<li>From other apps that you may use (such as fitness and health trackers) when you <strong>provide approval</strong> for Allevia to synchronize with and/or obtain information from such other apps.</li>
<li>Automatically when you use Allevia.</li>
</ul>
<p><strong>We Collect: Information That You Provide to Us.</strong> </p>
<p>When you download, register with, or use Allevia, we may ask you provide information:</p>
<ul>
<li>That is Health Data.</li>
<li>Personal Information (defined above).</li>
<li>That is about you but individually does not identify you, such as your smart phone model and operating system version, your IP address, your internet browser type.</li>
</ul>
<p>This information includes:</p>
<ul>
<li>Information that you provide by filling in forms within Allevia. This includes information provided at the time of registering to use Allevia, subscribing to our service, posting material, entering Health Data, and requesting further services. We may also ask you for information when you report a problem with Allevia.</li>
<li>Records and copies of your correspondence (including e-mail addresses and phone numbers), if you contact us.</li>
<li>Your responses to surveys that we might ask you to complete for research purposes.</li>
<li>Your search queries on Allevia.</li>
</ul>
<p><strong>We Collect: Your Health Data</strong></p>
<p>Allevia’s main purpose is to facilitate the transmission of medical information between the Primary User and the Providers in his/her Network. This includes the information that you provide in response to Allevia’s questions and forms, as well as health-related documents that you may upload. In addition, members of your Network can add information about your health, add items to your Medications List, view your Symptom List, upload laboratory results, radiology reports, health forms, and data from health-tracking applications that you choose to link, and anything else related to your health care that you or your Providers choose to communicate. These types of information are, collectively, your Health Data.</p>
<p>We will treat your Health Data (and the Health Profile that Allevia automatically assembles from your Health Data) as private and highly confidential, and will implement strong Security Measures to safeguard it. Please be aware that no security measures are perfect or impenetrable.</p>
<p>In addition, we cannot control and are not responsible for the conduct of the Providers in your Network. By using Allevia and choosing whom to invite to your Network, you accept and assume the risk that the confidentiality of your Primary User Information may be breached by your Network Members.</p>
<p><strong>We Collect: Information Via Automatic Collection And Tracking.</strong> </p>
<p>When you download, access, and use Allevia, it may use technology to automatically collect:</p>
<ul>
<li><strong>Activity Logs.</strong> When you access and use Allevia, we will automatically collect certain details of your access to and use of Allevia (your Activity Log), including traffic data and other communication data and the resources that you access and use on or through Allevia.</li>
<li><strong>Device Information.</strong> We may collect information about your mobile device and internet connection, including the device’s unique device identifier, IP address, operating system, browser type, mobile network information, and the device’s telephone number.</li>
<li><strong>Stored Information and Files.</strong> With your in-app approval, Allevia also may access metadata and other information associated with other files stored on your device. This may include, for example, photographs, audio and video clips, personal contacts, and address book information.</li>
</ul>
<p>If you do not want us to collect the information described above, please do not download Allevia or, if already downloaded, delete it from your device. For more information, see the section titled “Your Choices about Our Collection, Use and Disclosure of Your Information.”</p>
<p>We also may use these technologies to collect information about your activities over time and across third-party websites, apps, or other online services (so-called “behavioral tracking”).</p>
<p><strong>Information Collection And Tracking Technologies.</strong> We may use certain technologies for automatic information collection:</p>
<ul>
<li>Allevia, a web application, does not use “web beacons.” It does employ “cookies.” A cookie is a small file, placed on your computer or mobile device, that contains information such as your site preferences or login status. If you do not wish to accept cookies when you visit our website, it may be possible to reject or disable them by activating appropriate setting on your browser or smartphone. However, this may prevent you from accessing parts of the website and receiving the full benefit of the Service.</li>
</ul>
<p><strong>NOTE: Children under the Age of 13</strong></p>
<p>Allevia is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at: office@valhalla.healthcare.</p>
<p><br />
5. Information Collection from Providers</p>
<p>In general, Valhalla collects all information that you supply directly to Allevia. We also may collect information from your Providers whom you expressly authorize to use Allevia with respect to you and your information. By authorizing a Provider to join your Network, you also authorize us to collect information about you from your Provider's support staff and from other practitioners affiliated with your Provider or in your Provider's practice. Further, we may collect information from other third party information providers that you expressly authorize to send information to your Valhalla account.</p>
<p><strong>6. Automatic Information Collection by Third Parties</strong></p>
<p>When you use your device to visit a website or run any software application, including Allevia and our website, please be aware that certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties may include:</p>
<ul>
<li>Advertisers, ad networks, and ad servers.</li>
<li>Analytics companies.</li>
<li>Your mobile device manufacturer.</li>
<li>Your mobile service provider.</li>
</ul>
<p>These third parties may use tracking technologies to collect information about you when you use Allevia. The information they collect may be associated with you, or they may collect information about your online activities over time and across different websites, apps and other online services websites. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.</p>
<p><strong>We do not control these third parties’ tracking technologies or how they may be used.</strong> If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. </p>
<p> </p>
<p>Click here <a href="#_msocom_1" id="_anchor_1" name="_msoanchor_1">[ER1]</a> for information on how you can opt out of behavioral tracking and behavioral marketing on or through Allevia and how we respond to browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.</p>
<p> </p>
<p>7. How We Use Your Information</p>
<p>Valhalla uses your Primary User Information to provide the Services as described on our website and in our Terms of Use, as well as to enhance the performance of the Services and/or create new services. We will not use your Primary User Information for product development or product enhancement without your express, written permission.</p>
<p>If you choose to invite a Provider to your Network and participate in the Services with you, then Valhalla may use your information to facilitate the exchange of information and communication between you and your Network.</p>
<p>By inviting Providers to your Network, you acknowledge and agree that some or all of your Health Data and Health Profile may be sent to your Provider Network through the Services or through interfaces with other Providers’ information systems, and you understand that such Health Data and Health Profile may be incorporated into your health record maintained by your Provider.</p>
<p>Valhalla will not share the content of your Primary User Information except as permitted under this Privacy Policy, the Terms of Use, an Authorization to Use and Disclose Protected Health Information, a Business Associate Agreement, or as required by law, unless all relevant parties expressly consent to or authorize disclosure.</p>
<p>We will not use, sell, or disclose any of your Primary User Information – your Personal Information, Activity Logs, Health Data, and Health Profile – to market products or services. We may use De-Identified Aggregate Data for the limited purpose of promoting Allevia itself. (For example, we may use statistics derived from De-Identified Aggregate Data to demonstrate that Allevia has positive effect on the health of its users.)</p>
<p>We may, however, use Primary User Information to tell you about products and services that are directly related to Allevia, such as notifications of new features and software updates.</p>
<p>Allevia may also send you non-sponsored, marketing-free, and advertisement-free educational materials. Allevia would select the recipients of educational materials automatically, based on the medical conditions that you selected in your profile. The automatic process will be “blind” – we will not have access to the list of recipients of any educational material, or identifying information about any recipient in connection with any diagnosis code.</p>
<p>We may use your Personal Information – name, account information, contact information, etc. – to:</p>
<ul>
<li>Provide you with Allevia and its contents, the Services, and any other information, products, or services that you request from us.</li>
<li>Facilitate your communications with other Network Members.</li>
<li>Fulfill any other purpose for which you provide it.</li>
<li>Give you notices about your account, including expiration and renewal notices.</li>
<li>Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.</li>
<li>Notify you when Allevia updates are available, and of changes to any products or services we offer or provide through it.</li>
</ul>
<p>In addition, Providers in your Network may use your Health Data and Health Profile to facilitate your health care, develop your medical record, bill governmental and private payers, and other purposes in their discretion.</p>
<p>The usage information we collect (including Activity Logs) helps us to improve Allevia and to deliver a better and more personalized experience by enabling us to:</p>
<ul>
<li>Estimate our audience size and usage patterns.</li>
<li>Store information about your preferences, allowing us to customize Allevia according to your individual interests.</li>
<li>Speed up your user experience.</li>
<li>Recognize you when you use Allevia.</li>
</ul>
<p> </p>
<p>8. Disclosure of Your Information</p>
<p>We may disclose aggregated information about our users that does not identify any individual or device – that is, De-Identified Aggregate Data – without restriction, except as otherwise stated in this Privacy Policy.</p>
<p>We may disclose your Primary User Information – that is, your Personal Information, Health Data, Health Profile, and Activity Logs – that we collect or that you or a Provider in your Network provides:</p>
<ul>
<li>To fulfill the purpose for which you provide it. For example, if you use the feature on Allevia or website that asks Valhalla to invite a Provider to join your Network, we will include your name and email address in the notification that we send your Provider.</li>
<li>For any other purpose disclosed by us when you provide the information.</li>
<li>With your consent.</li>
<li>To third parties participating in the Services whom you authorize – that is, the Providers in your Network.</li>
<li>To Valhalla’s subsidiaries and affiliates (Applies to Personal Information only; we will not disclose your Health Data or Activity Logs to these entities).</li>
<li>To Valhalla’s Service Providers and other third parties we use to provide technical support and other services and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.</li>
<li>To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information that we hold about Allevia users is among the assets transferred. (In such case, your Primary User Information would remain subject to the provisions of the Valhalla Privacy Policy that was in effect immediately prior to the transfer unless we provide you notice otherwise.)</li>
<li>To comply with any court order, law, or legal process, including to respond to any government or regulatory request.</li>
<li>To enforce our rights arising from any contracts entered into between you and us, including without limitation the Terms of Use, and for billing and collection.</li>
<li>If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Valhalla Healthcare, Inc., our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and risk reduction.</li>
</ul>
<p>In addition, Providers in your Network may disclose your Health Data to facilitate your health care, develop your medical record, bill governmental and private payers, and other purposes in their discretion.</p>
<p> </p>
<p>9. Your Choices about Our Collection, Use, and Disclosure of Your Information</p>
<p>We strive to provide you with choices regarding the Personal Information you provide to us. This section describes mechanisms we provide for you to control certain uses and disclosures of over your information.</p>
<ul>
<li><strong>Tracking Technologies.</strong> You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.</li>
</ul>
<ul>
<li><strong>Advertising and Marketing. </strong>We will not advertise or market products or services to you. If we ever change our policy about that, we will notify you and will provide you with the opportunity to refuse advertising and marketing communications at that time.</li>
</ul>
<p>You may revoke any Provider's authorization to access your Network. You may do so by selecting the option within Allevia to remove that Provider from your Network. Once revoked, the Provider may no longer access or use the Services with respect to you and your Primary User Information. Please keep in mind that Valhalla cannot undo or retrieve any disclosure of your Primary User Information that was made before you revoke an authorization.</p>
<p><strong>10. Data Security</strong></p>
<p>We have implemented Security Measures designed to secure your Primary User Information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions and individual health information will be encrypted in transmission with SSL technology, and will be encrypted at rest with AES-256.</p>
<p>The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to Allevia, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.</p>
<p>Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we do our best to protect your information, we cannot guarantee the security of your information transmitted through Allevia. Any transmission of information is at your own risk. We are not responsible for circumvention of any privacy settings or Security Measures we provide.</p>
<p>By inviting Providers into your Network, you are authorizing us to give them full access to all of your Health Data and Health Profile.</p>
<p><strong>For this reason, please be very careful about whom you invite to join your Network.</strong> We cannot control what your Providers will do with your Health Data. While Providers have a legal obligation to protect the confidentiality of your health information, we cannot guarantee that they will uphold their obligations. It is your responsibility to decide whether you wish to entrust any Provider with your confidential information by inviting them to join your Network. You acknowledge and agree that we are not responsible for the actions and omissions of the members of your Provider Network, and you will not sue or seek to hold Valhalla liable for any damages that you may suffer as a result of the conduct of your Providers.</p>
<p><strong>11. Changes to Our Privacy Policy</strong></p>
<p>The date the Privacy Policy was last revised is identified at the top of the page. We may update our Privacy Policy from time to time. If we make material changes to how we treat our users’ information, we will post the new Privacy Policy on this page with a notice that the Privacy Policy has been updated. We will also notify you through an in-app alert the first time you use Allevia after we make the change.</p>
<p> </p>
<p>12. Contact Information</p>
<p>To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:</p>
<p>Email: legal@valhalla.healthcare<br />
Phone: (781) 366-0310<br />
Address: </p>
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<h2><strong>Imagine if patients could write notes for you. That's <em>exactly </em>what we do.</strong></h2>
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<p>With Allevia™, patients can provide most of your clinical note - <em>all before ever seeing them in the exam room</em>.</p>
',
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'bottom_content' => '<div class="cms_pages_content">
<h2>A Patient-driven Mobile Application<img alt="" src="http://i68.tinypic.com/2wh48qb.png" style="float:right; margin-left:40px; margin-right:40px; width:125px" /></h2>
<p>Allevia™ is a <strong>mobile-optimized</strong> and <strong>cloud-based</strong> application that plugs right into your current EHR and patient portal. As soon as an appointment is scheduled within the EHR, patients receive a text message, email, and/or portal notification asking them to fill out your clinic's "Pre-appointment Questionnaire." When patients engage with Allevia™ using any device, they are greeted by a <strong>fully touch-based</strong>, <strong>easy-to-navigate</strong> user interface. Patients can expect a typical encounter ranging from 5 to 10 minutes.</p>
<p> </p>
<h2>Evidence-based Intake</h2>
<p>Allevia™ harnesses<strong> thousands of data points</strong> from meta-analyses and systematic reviews to identify the most relevant clinical elements necessary for the provider to know. Using the patient's chief complaint, medical history, and visitation reason, Allevia™ is able to<strong> rapidly reference the literature</strong> to identify the most pertinent clinical questions specific to the patient's <strong>unique symptoms and history</strong>.</p>
<p><img alt="" src="http://i65.tinypic.com/2wdx195.png"/></p>
<h2> </h2>
<h2> </h2>
<h2>Automated Clinical Notes</h2>
<p>This is what we call <strong><em>the best door note possible</em></strong>. Allevia™ takes the patient's responses, <strong>converts them into a readable clinical note</strong> in the traditional format used by clinicians, and directly deposits this as a draft History & Physical or SOAP note in the EHR. The result is being providing 80% of your clinical note directly into the EHR - <em>all before stepping foot in the exam room</em>. </p>
<p><img alt="" src="http://i68.tinypic.com/2zez9r8.png" /></p>
<h2> </h2>
<p> </p>
<h2><strong>Additional Features</strong></h2>
<div class="workfolw_box">
<p><img alt="" src="http://i64.tinypic.com/2vuli00.png" style="max-width:500px"/></p>
<ul>
<li>Plug Play</li>
<li>HIPAA-compliant</li>
<li>Preserves Workflow</li>
</ul>
</div>
<div class="workfolw_box workfolw_box2">
<p><img alt="" src="http://i68.tinypic.com/9sur13.jpg" style="max-width:249px" /></p>
<ul>
<li>Custom Branding</li>
<li>EHR-agnostic</li>
</ul>
</div>
<div style="background:#eeeeee; border:1px solid #cccccc; padding:5px 10px">Click <strong><a href="https://www.allevia.md/pages/for-providers">here</a></strong> to learn more about how Allevia can help your practice<strong> cut EHR use </strong>and <strong>increase revenue</strong>.</div>
<p> </p>
</div>',
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'bottom_content' => '<h1>Please contact the appropriate department using the following information:</h1>
<p> </p>
<h2><strong>Sales</strong></h2>
<p>sales@valhalla.healthcare</p>
<p> </p>
<h2><strong>Technical Support</strong></h2>
<p>techsupport@valhalla.healthcare</p>
<p> </p>
<h2><strong>Customer Support</strong></h2>
<p>support@valhalla.healthcare</p>
<p> </p>
<h2><strong>Partnership Inquiries</strong></h2>
<p>partnerships@valhalla.healthcare</p>
<p> </p>
<h2><strong>Press & Media</strong></h2>
<p>pr@valhalla.healthcare</p>
<p> </p>
<h2><strong>Legal & HIPAA</strong></h2>
<p>legal@valhalla.healthcare</p>
<p> </p>
<p>Please allow up to 24 - 48 hours for a response. Thank you.</p>
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'title' => 'Terms & Conditions',
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'bottom_content' => '<p><strong>Valhalla Healthcare Primary User’s Mobile App Terms of Use</strong></p>
<p> </p>
<p>Last Modified: <a name="co_anchor_a891809_1"></a>12/05/17</p>
<p><strong>IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, PLEASE CONTACT YOUR LOCAL EMERGENCY SERVICES OR DIAL 9-1-1 ON YOUR TELEPHONE. ALLEVIA DOES NOT PROVIDE EMERGENCY SERVICES.</strong><br />
</p>
<p><strong>Acceptance of the Terms of Use</strong></p>
<p>These terms of use are entered into by and between you (“<strong>you</strong>” or the “<strong>Primary User</strong>”) and Valhalla Healthcare, Inc. (“<strong>Company</strong>”, “<strong>Valhalla</strong>,” “<strong>we</strong>” or “<strong>us</strong>”). The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, the “<strong>Terms of Use</strong>”), govern your access to and use of the Allevia mobile software application (“<strong>Allevia</strong>”), including any content, functionality, and services offered on or through Allevia.</p>
<p>Please read the Terms of Use carefully before you start to use Allevia. This is a legally binding agreement and the equivalent of a signed, written contract.</p>
<p><strong>By clicking to agree to the </strong><strong>Terms of Use when this option is made available to you, you represent that you have read and considered these Terms of Use, and that you accept and agree to be bound and abide by these Terms of Use. </strong></p>
<p><strong>Following your agreement to the Terms of Use, you will be asked to review, consider, and agree to two additional documents: our Privacy Policy (which can be viewed by clicking here</strong><a href="#_msocom_1" id="_anchor_1" name="_msoanchor_1">[ER1]</a> <strong>), and an Authorization to Use and Disclose PHI (which can be viewed by clicking here</strong><a href="#_msocom_2" id="_anchor_2" name="_msoanchor_2">[ER2]</a> <strong>), both of which (along with any revisions thereto) are incorporated herein by reference. Once you have indicated your agreement to all three documents, a copy of each will be sent to the email address that you provided.</strong></p>
<p><strong>You will not be allowed to access or use Allevia unless you indicate your agreement to all three documents. Following any revision to the Terms of Use, Privacy Policy, or Authorization to Use and Disclose PHI, you will not be allowed to continue to access or use Allevia unless you indicate your agreement to all three documents. </strong></p>
<p>If you do not want to agree to these Terms of Use, the Privacy Policy, or the Authorization to Use and Disclose PHI, or to any revision of any of these documents, then you must not access or use Allevia.</p>
<p>Allevia is offered and available to users who are 18 years of age or older, and reside in the United States or any of its territories or possessions. By using Allevia, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use Allevia.<br />
</p>
<p><strong>Definitions</strong></p>
<p><strong>Allevia. </strong>Allevia is a software application that uses artificial intelligence and machine learning to streamline the clinical documentation process.</p>
<p><strong>Network. </strong>Your Network is made up of the Primary User and any Providers whom the Primary User has invited to participate in the Primary User’s Network. The Primary User and the Providers in that Primary User’s Network are the “<strong>Network Members</strong>.”</p>
<p><strong>Health Profile. </strong>A Health Profile is a document that analyzes and summarizes the information that the Primary User communicates to Allevia. Allevia will take that information and assemble it into a summary for the Primary User to review and (if necessary) correct. Allevia will then transform that into a clinical summary for Providers to use. That clinical summary is the Health Profile.</p>
<p><strong>Primary User. </strong>You are the Primary User – the individual who will interact with Allevia to create a Health Profile for transmission to a Provider.</p>
<p><strong>Primary User Information. </strong>All information and documents that are communicated or uploaded to Allevia by Network Members, and all information and documents that Allevia develops as a result, comprise the Primary User Information. Primary User Information also includes, without limitation, the Primary User’s account information and Health Profiles.</p>
<p><strong>Provider. </strong>A Provider is any healthcare provider, healthcare practice, or hospital that the Primary User authorizes to receive his/her Health Profile.<br />
</p>
<p><strong>The Company and Allevia Are Not Health Care Providers</strong></p>
<p>Allevia facilitates the clinical documentation process by receiving information from a Primary User, transforming it into an easy-to-use clinical document format, and providing it to the authorized Provider(s). The Company is not a health care provider, and we will not provide you with health care advice. Any health care advice that a Provider communicates to you is solely the responsibility of that Provider. You agree that you shall not rely on the Company, and that the Company shall have no responsibility or liability, for the truth, accuracy, or efficacy of any diagnosis, treatment plan, prescription, treatment (as well as any decision not to conduct treatment), or any other form of medical or health care that is developed, discussed, or otherwise communicated or conducted by means of or in connection with Allevia.<br />
</p>
<p><strong>Do Not Use Allevia To Obtain Emergency Services or Urgent Care</strong></p>
<p>Allevia does not provide or facilitate emergency services or urgent care. If you are experiencing a medical emergency or other urgent health issue, do NOT attempt to obtain emergency or urgent medical care through Allevia. Please call 9-1-1 on your telephone, or contact your local emergency or urgent care service providers directly by phone.<br />
</p>
<p><a name="co_anchor_a456309_1"></a><strong>Changes to the </strong><strong>Terms of Use</strong></p>
<p>We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of Allevia thereafter.</p>
<p>We will notify you of changes to the Terms of Use by means of the email address that you have provided. To continue using or accessing Allevia, you will be required to agree to such revised Terms of Use.<br />
</p>
<p><strong>Company’s License to You</strong></p>
<p>Company grants you a single, non-exclusive, non-transferable, and limited personal license to access and use Allevia. This license is conditioned on your continued compliance with this Terms of Use. You may not rent, lease, lend, sell, transfer, redistribute, or sublicense Allevia and if you sell or otherwise transfer a device on which Allevia is installed to a third party, you must remove Allevia from such device before doing so. You may not copy, decompile, reverse-engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of Allevia, any updates, or any part thereof (except as and only to the extent that any foregoing restriction is prohibited by applicable law or to the extent as may be permitted by the licensing terms governing use of any open-sourced components included with Allevia).<br />
</p>
<p><strong>Your Network</strong></p>
<p>The main purpose of Allevia is to help create preliminary clinical documentation about a Primary User for use by Providers. To do so, Allevia will ask the Primary User questions to elicit personal information, including health information, and may ask the Primary User to upload health-related documents. Such information may be protected by the Health Insurance Portability and Accountability Act (“HIPAA”) of 1996, as amended). To permit Allevia to do so, you must review, agree to, and electronically sign the Authorization to Use and Disclose PHI, which you may view by clicking here<a href="#_msocom_3" id="_anchor_3" name="_msoanchor_3">[ER3]</a> , before you may use Allevia.</p>
<p>As the Primary User, you will have the opportunity to invite your healthcare providers to join your Network as “Providers.” For the protection of your personal health information, we will not permit any Provider to join your Network unless they agree to the Terms of Use applicable to them, to the Privacy Policy, and to the Business Associate Agreement that HIPAA requires.</p>
<p><strong>Each Provider will have access to all documents and information that you provide Allevia.</strong> Except for certain Company administrators who are bound to confidentiality agreements, no one outside your Network will have access to these documents and information.</p>
<p>The information and documents that you communicate to Allevia and your Health Profile – collectively, the “Primary User Information” – shall be considered confidential and potentially a part of your digital health record. We will treat all Primary User Information, including without limitation communications that contain Protected Health Information (as that term is defined by HIPAA), as highly confidential and subject to protections under HIPAA. All Primary User Information shall be encrypted. In particular, only identity-verified Providers may view a Primary User’s Health Profiles. The Company shall not view the content of any Primary User Information except for account information.</p>
<p>We cannot, however, ensure that your Providers will comply with the Terms of Use or maintain the privacy or confidentiality of your private information<strong>. By agreeing to these Terms of Use, you accept the risk that the privacy and confidentiality of your personal information may be violated by your Providers, and you acknowledge and agree that the Company will bear no responsibility for the conduct of your Providers.</strong></p>
<p>To view the Terms of Use applicable to Providers, click here<a href="#_msocom_4" id="_anchor_4" name="_msoanchor_4">[ER4]</a> . To view the Business Associate Agreement, click here<a href="#_msocom_5" id="_anchor_5" name="_msoanchor_5">[ER5]</a> .<br />
</p>
<p><strong>Electronic Signatures</strong></p>
<p>You agree to be bound by any affirmance, assent, or agreement that you transmit to Company using Allevia, including but not limited to any consent you give to receive communications from Company solely through electronic transmission. You agree that, when in the future you click on an “I agree,” “I consent,” or other similarly worded “button” or entry field in Allevia, your agreement or consent will be legally binding and enforceable and the legal equivalent of your handwritten signature.<br />
</p>
<p><strong>Carrier Charges</strong></p>
<p>Your carrier’s data rates may apply to your use of Allevia.<br />
</p>
<p><a name="co_anchor_a1004439_1"></a><strong>Accessing Allevia and Account Security</strong> </p>
<p>We reserve the right to withdraw or amend Allevia, and any service or material we provide on Allevia, in our sole discretion without notice. We will not be liable if for any reason all or any part of Allevia is unavailable at any time or for any period. From time to time, we may restrict access to some parts of Allevia, or the entire App, to users, including registered users.</p>
<p>You are responsible for:</p>
<ul>
<li>Making all arrangements necessary for you to have access to Allevia.</li>
</ul>
<ul>
<li>Ensuring that all persons who access Allevia through your internet or cellular data connection are aware of these Terms of Use and comply with them.</li>
<li>Ensuring that we have your correct contact information, including your email address, phone number, and mailing address, and that you inform us promptly of any changes in your contact information. Failure to do so may cause you not to receive critical information about your health care, and critical notifications about changes to the Terms of Use or other policies that govern your use of Allevia.</li>
</ul>
<p><strong>You acknowledge and agree that we are not responsible and shall not be liable for any injury, inconvenience, or other damages caused by your failure to maintain accurate and current contact information.</strong></p>
<p>You may obtain a free copy of all the data in your account, including all Primary User Information and uploaded data, as a secure download by following the instructions on this page<a href="#_msocom_6" id="_anchor_6" name="_msoanchor_6">[ER6]</a> . This right is subject to the Company’s right to delete the information associated with your account, as permitted by law, described below. </p>
<p>To access Allevia or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of Allevia that all the information you provide on Allevia is correct, current, and complete. You agree that all information you provide to register with Allevia or otherwise, including but not limited to through the use of any interactive features on Allevia, is governed by our Privacy Policy<a href="#_msocom_7" id="_anchor_7" name="_msoanchor_7">[ER7]</a> and the Authorization to Use and Disclose PHI<a href="#_msocom_8" id="_anchor_8" name="_msoanchor_8">[ER8]</a> , and you consent to all actions we take with respect to your information that are consistent with those documents.</p>
<p>If you choose, or are provided with, a user name, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to Allevia or portions of it using your user name, password, or other security information. You agree to notify us immediately if there is any unauthorized access to or use of your user name or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a computer or mobile device that is not your own, so that others are not able to view or record your password or other personal information.</p>
<p>We have the right to disable any user name, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use.<br />
</p>
<p><a name="co_anchor_a1051401_1"></a><strong>Intellectual Property Rights</strong> </p>
<p>Allevia and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof), are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.</p>
<p>These Terms of Use permit you to use Allevia for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our App, including without limitation any text, illustrations, photographs, graphics, video, or audio sequences (“Content”), except as follows:</p>
<ul>
<li>Your computer or mobile device may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.</li>
</ul>
<ul>
<li>You may store files that are automatically cached by your Web browser for display enhancement purposes.</li>
</ul>
<ul>
<li>You may download a single copy of Allevia to your computer or mobile device solely for your own personal, non-commercial use, not for further reproduction, publication, or distribution.</li>
<li>You may download secure copies of the data associated with your account, including Primary User Information and uploaded data, as described above.</li>
</ul>
<p>You must not:</p>
<ul>
<li>Modify copies of any materials from Allevia.</li>
</ul>
<ul>
<li>Use any Content from Allevia in any context except within Allevia; provided that you shall be permitted to modify and use any Content created by you or another member of your Network that does not violate the intellectual property rights of any third party.</li>
</ul>
<ul>
<li>Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site.</li>
</ul>
<p>You must not access or use for any purposes, commercial or otherwise, any part of Allevia or any services or materials available through Allevia, except for the intended purposes as described in these Terms of Use.</p>
<p>If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of Allevia except as expressly permitted by the Terms of Use, your right to use Allevia will cease immediately. No right, title, or interest in or to Allevia or any content on Allevia is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of Allevia not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, and other laws.<br />
</p>
<p><a name="co_anchor_a974177_1"></a><strong>Trademarks</strong> </p>
<p>“Allevia,” the Company name, the Allevia logo, the Company logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on Allevia are the trademarks of their respective owners.<br />
</p>
<p><a name="co_anchor_a342778_1"></a><strong>Prohibited Uses</strong></p>
<p>You may use Allevia only for lawful purposes and in accordance with these Terms of Use. You agree that:</p>
<ul>
<li>You will not use Allevia in any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries, and any law governing the privacy or security of health information, such as HIPAA, or that would cause the Company to violate any such law or regulation.</li>
</ul>
<ul>
<li>You will not use Allevia to exploit, harm, or attempt to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise.</li>
<li>You will not use any electronic communication feature of Allevia for any purpose that is unlawful, tortious, abusive, intrusive on another’s privacy, harassing, libelous, defamatory, embarrassing, obscene, threatening, or hateful.</li>
<li>You will not use Allevia to upload, post, reproduce, or distribute any information, software, or other material protected by copyright or any other intellectual property right (as well as rights of publicity and privacy) without first obtaining the permission of the owner of such rights.</li>
<li>You will only use Allevia to collect or store information about yourself, the Primary User of the account.</li>
<li>You will not use Allevia for any commercial purpose not expressly approved by Company in writing. You will not use Allevia to upload, post, email, or otherwise transmit any advertising or promotional materials, including without limitation “junk mail,” “surveys,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation or unauthorized communication.</li>
<li>You will not upload, post, email, or otherwise transmit any material that contains viruses or any other computer code, files, or programs that might interrupt, limit, or interfere with the functionality of any computer software or hardware or telecommunications equipment.</li>
<li>You will not use Allevia when you are driving a motor vehicle, even if doing so is legally permitted in your location.</li>
</ul>
<ul>
<li>You will not impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity (including without limitation by using e-mail addresses or screen names associated with any of the foregoing).</li>
</ul>
<ul>
<li>You will not engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of Allevia, or that, as determined by us, may harm the Company or users of Allevia or expose them to liability.</li>
</ul>
<p>Additionally, you agree not to:</p>
<ul>
<li>Use Allevia in any manner that could disable, overburden, damage, or impair the site or interfere with any other party’s use of Allevia, including their ability to engage in real time activities through Allevia.</li>
</ul>
<ul>
<li>Use any robot, spider, or other automatic device, process, or means to access Allevia for any purpose, including monitoring or copying any of the material on Allevia.</li>
</ul>
<ul>
<li>Use any manual process to monitor or copy any of the material on Allevia or for any other unauthorized purpose without our prior written consent.</li>
</ul>
<ul>
<li>Use any device, software, or routine that interferes with the proper working of Allevia.</li>
</ul>
<ul>
<li>Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of Allevia, the server on which Allevia is stored, or any server, computer, or database connected to Allevia.</li>
</ul>
<ul>
<li>Attack the Company or Allevia via a denial-of-service attack or a distributed denial-of-service attack.</li>
</ul>
<ul>
<li>Otherwise attempt to interfere with the proper working of Allevia.<a name="co_anchor_a583166_1"></a></li>
</ul>
<p><a name="co_anchor_a80302_1"></a><br />
<strong>Your Right to Terminate</strong> </p>
<p>You may terminate your Valhalla account for any reason and at any time by notifying us at support@valhalla.healthcare. Please keep in mind that terminating your Valhalla account may affect your ability to receive medical care.<br />
</p>
<p><strong>Monitoring and Enforcement; Termination by Valhalla</strong> </p>
<p>We have the right to:</p>
<ul>
<li>Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of Allevia.</li>
</ul>
<ul>
<li>Terminate or suspend your access to all or part of Allevia for any or no reason, including without limitation, any violation of these Terms of Use.</li>
</ul>
<p>Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through Allevia. YOU WAIVE AND HOLD HARMLESS THE COMPANY FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY THE COMPANY DURING OR AS A RESULT OF ITS INVESTIGATIONS AND FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER THE COMPANY OR LAW ENFORCEMENT AUTHORITIES.</p>
<p>All electronic communications using Allevia shall be encrypted. You acknowledge that there is nevertheless a risk that data, including email, electronic communications, and personal data, may be accessed by unauthorized third parties when communicated between you and Company or between you and other parties.</p>
<p>Company and its affiliates and agents may monitor your use of Allevia to evaluate the quality of service you receive, your compliance with the Terms of Use, the security of Allevia, or for other reasons. You agree that such monitoring activities will not entitle you to any cause of action or other right with respect to the manner in which Company or its affiliates or agents monitor your use of Allevia and enforces or fails to enforce the Terms of Use or any other agreement. In no event will Company or any of its affiliates or agents be liable for any costs, damages, expenses, or any other liabilities incurred by you as a result of monitoring activities by Company or its affiliates or agents.</p>
<p>However, we cannot review all material before it is posted on Allevia, and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.</p>
<p>The Company may terminate your account and your use of Allevia for any reason, including, among other things: your non-payment; your decision to cancel; the Company’s dissolution; and your violation of the Terms of Use. If your account is terminated, Company may, in its sole discretion, delete and destroy any or all data associated with your account, including without limitation Primary User Information, to the extent allowed by law. <br />
</p>
<p><strong>Obtaining</strong> <strong>your Health Data</strong></p>
<p>At any time prior to the termination of your account, you may obtain a full copy of your Primary User Information for free by following the instructions listed here<a href="#_msocom_9" id="_anchor_9" name="_msoanchor_9">[ER9]</a> .</p>
<p>After termination of your account, your Primary User Information may no longer be available. It is very important to make sure that you and/or your Provider(s) obtain from Valhalla whatever records you wish to keep before your account is terminated.<br />
</p>
<p><a name="co_anchor_a631763_1"></a><strong>Content Standards</strong> </p>
<p>All Primary User Information and use of Allevia must comply with these Content Standards. Primary User Information must in its entirety comply with all applicable federal, state, local, and international laws and regulations. Without limiting the foregoing, Primary User Information must not:</p>
<ul>
<li>Contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory or otherwise objectionable.</li>
</ul>
<ul>
<li>Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.</li>
</ul>
<ul>
<li>Infringe any patent, trademark, trade secret, copyright or other intellectual property or other rights of any other person.</li>
</ul>
<ul>
<li>Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms of Use and our Privacy Policy. <a href="#_msocom_10" id="_anchor_10" name="_msoanchor_10">[ER10]</a> </li>
</ul>
<ul>
<li>Be likely to deceive any person.</li>
</ul>
<ul>
<li>Promote any illegal activity, or advocate, promote, or assist any unlawful act.</li>
</ul>
<ul>
<li>Cause annoyance, inconvenience or needless anxiety or be likely to upset, embarrass, alarm or annoy any other person.</li>
</ul>
<ul>
<li>Impersonate any person, or misrepresent your identity or affiliation with any person or organization.</li>
</ul>
<ul>
<li>Involve commercial activities or sales, such as contests, sweepstakes, and other sales promotions, barter, or advertising.</li>
</ul>
<ul>
<li>Give the impression that they emanate from or are endorsed by us or any other person or entity, if this is not the case.<br />
</li>
</ul>
<p><a name="co_anchor_a165957_1"></a><a name="co_anchor_a641274_1"></a><strong>Reliance on Information Posted</strong> </p>
<p>Except for information about your account and the status of membership in your Network, the information and other content that you may encounter or obtain through your use of Allevia is created entirely by third parties within your Network, not by the Company. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to Allevia, or by anyone who may be informed of any of its contents.</p>
<p> Allevia may include content provided by third parties, including materials provided by other users, bloggers and third-party licensors, syndicators, aggregators and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company. We are not responsible or liable to you or any third party for the content or accuracy of any materials provided by any third parties.<a name="co_anchor_a908307_1"></a></p>
<p><a name="co_anchor_a212305_1"></a><strong>Information About You and Your Use of Allevia</strong> </p>
<p>All information we collect on Allevia is subject to our Privacy Policy<a href="#_msocom_11" id="_anchor_11" name="_msoanchor_11">[ER11]</a> , Authorizations to Use and Disclose PHI, and Business Associate Agreements. <a href="#_msocom_12" id="_anchor_12" name="_msoanchor_12">[ER12]</a> By using Allevia, you consent to all actions taken by us with respect to your information in compliance with these documents.</p>
<p><a name="co_anchor_a457429_1"></a><a name="co_anchor_a173099_1"></a><strong>Geographic Restrictions</strong> </p>
<p>The Company that owns Allevia is based in the State of Texas in the United States. We provide Allevia for use only by persons located in the United States. We make no claims that Allevia or any of its content is accessible or appropriate outside of the United States. Access to Allevia may not be legal by certain persons or in certain countries. If you access Allevia from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.</p>
<p><a name="co_anchor_a107208_1"></a><strong>Disclaimer of Warranties</strong> </p>
<p>YOUR USE OF ALLEVIA, ITS CONTENT, AND ANY INFORMATION OR SERVICES OBTAINED THROUGH ALLEVIA IS AT YOUR OWN RISK. ALLEVIA, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH ALLEVIA ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF ALLEVIA OR ANY INFORMATION OR SERVICES TRANSMITTED OR OBTAINED BY MEANS OF ALLEVIA. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT ALLEVIA, ITS CONTENT, OR ANY INFORMATION OR SERVICES OBTAINED THROUGH ALLEVIA WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, OR THAT ALLEVIA OR ANY INFORMATION OR SERVICES OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.</p>
<p>THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE.</p>
<p>THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.</p>
<p><a name="co_anchor_a136928_1"></a><strong>Indemnification and Covenant Not To Sue</strong> </p>
<p>You agree to defend, indemnify and hold harmless the Company, its affiliates, licensors and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, penalties, audits, consent decrees, or fees (including attorneys’ fees) arising out of or relating to (i) your negligence or willful misconduct, (ii) your breach or violation of any of the Terms of Use, the Authorization to Use and Disclose PHI, or any other agreement, (iii) your failure to maintain the secrecy and security of your login information (such as your username and password) or any Primary User Information, or (iv) your use of Allevia, including, but not limited to, any use of Allevia’s content, services, and products other than as expressly authorized in these Terms of Use, or your use of any information obtained from Allevia.</p>
<p>You further agree to indemnify, defend, and hold Company harmless from and against any claims, suits, actions, causes of action, losses, or the like, (collectively, “Claims”), including without limitation legal fees and costs, brought against Company by any third party or parties, in connection with any claim for liability (including without limitation medical malpractice liability) arising from or relating to the provision of medical or health care, including without limitation any diagnosis, prescription, treatment plan, or treatment (including the failure to provide treatment), whether or not developed, discussed, or otherwise communicated or conducted by means of Allevia.</p>
<p>You agree that you, and your agents, representatives, estate, successors, and assigns, shall not seek, sue to obtain, or obtain compensation, damages, indemnification, contribution, or other remedy from Company for any losses, injuries, harm, or other liabilities that arise from or relate to the use of Allevia by you or any other person or entity in connection with your health care, your diagnosis, your treatment plan, or the provision of treatment (or failure to provide treatment) to you, whether or not the result of professional malpractice, and including (without limitation) losses, injuries, harm, and other liabilities caused by the failure by you or any other member of your Network to communicate with each other effectively, accurately, timely, or at all.<br />
</p>
<p><strong>Limitation on Liability</strong> </p>
<p>IN NO EVENT WILL THE COMPANY, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, ALLEVIA, ANY WEBSITES LINKED TO IT, ANY CONTENT ON ALLEVIA OR LINKED WEBSITES, OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH ALLEVIA OR SUCH LINKED WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE, IN EXCESS OF THE AMOUNT THAT YOU HAVE PAID TO THE COMPANY.</p>
<p>THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.<a name="co_anchor_a962353_1"></a><br />
</p>
<p><a name="co_anchor_a699054_1"></a><strong>Governing Law and Jurisdiction</strong> </p>
<p>All matters relating to Allevia and these Terms of Use and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Texas without giving effect to any choice or conflict of law provision or rule.</p>
<p>All matters relating to Allevia and these Terms of Use and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims) shall be determined by binding arbitration before a single arbitrator carried out in accordance with the commercial dispute rules of the American Arbitration Association. Such arbitration shall be heard in Houston, Texas, and either party may enter the final ruling of the arbitrator for judgment in a court of competent jurisdiction. The fees of the Association and the arbitrator shall be divided equally between the parties, and each party otherwise shall pay its own legal fees and related expenses. The arbitrator shall have the authority to order any remedies, legal or equitable, which a party could obtain from a court of competent jurisdiction based on the claims asserted (except attorneys’ fees and costs), and nothing more; provided, however, there shall be no authority for a dispute to be arbitrated on a class action basis, nor shall consolidation or joinder with the claims of another person be permitted. The arbitrator shall prepare a written decision setting forth his or her findings of fact and law. Subject to the FAA and other applicable law, the arbitrator’s award shall be final and binding, without right of appeal. Any party may seek to have judgment entered upon the award by a court of competent jurisdiction.<br />
</p>
<p><strong>Limitation on Time to File Claims</strong> </p>
<p>ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR ALLEVIA MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.</p>
<p><strong>Waiver and Severability</strong> </p>
<p>No waiver of by the Company of any term or condition set forth in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.</p>
<p>If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.<br />
</p>
<p><a name="co_anchor_a361445_1"></a><strong>Entire Agreement</strong> </p>
<p>The Terms of Use, our Privacy Policy, the Authorization to Use and Disclose PHI, and any relevant agreement or terms of use to which you have agreed pursuant to your decision to download Allevia, constitute the sole and entire agreement between you and Valhalla, Inc., with respect to Allevia and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to Allevia. ‌<br />
</p>
<p><strong>Your Comments and Concerns</strong> </p>
<p>All other feedback, comments, requests for technical support and other communications relating to Allevia should be directed to: support@valhalla.healthcare.</p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<hr />
<p><a name="_msocom_1"></a></p>
<p> <a href="#_msoanchor_1">[ER1]</a>Link to Privacy Policy</p>
<p><a name="_msocom_2"></a></p>
<p> <a href="#_msoanchor_2">[ER2]</a>Link to authorization</p>
<p><a name="_msocom_3"></a></p>
<p> <a href="#_msoanchor_3">[ER3]</a>Link again.</p>
<p><a name="_msocom_4"></a></p>
<p> <a href="#_msoanchor_4">[ER4]</a>Link</p>
<p><a name="_msocom_5"></a></p>
<p> <a href="#_msoanchor_5">[ER5]</a>Link</p>
<p><a name="_msocom_6"></a></p>
<p> <a href="#_msoanchor_6">[ER6]</a>Link to a page that facilitates secure download.</p>
<p><a name="_msocom_7"></a></p>
<p> <a href="#_msoanchor_7">[ER7]</a>Link</p>
<p><a name="_msocom_8"></a></p>
<p> <a href="#_msoanchor_8">[ER8]</a>Link</p>
<p><a name="_msocom_9"></a></p>
<p> <a href="#_msoanchor_9">[ER9]</a>Link.</p>
<p><a name="_msocom_10"></a></p>
<p> <a href="#_msoanchor_10">[ER10]</a>Link</p>
<p><a name="_msocom_11"></a></p>
<p> <a href="#_msoanchor_11">[ER11]</a>Link.</p>
<p><a name="_msocom_12"></a></p>
<p> <a href="#_msoanchor_12">[ER12]</a>Link</p>
',
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'[dirty]' => [[maximum depth reached]],
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(int) 7 => object(Cake\ORM\Entity) {
'id' => (int) 39,
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'created' => object(Cake\I18n\FrozenTime) {},
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(int) 8 => object(Cake\ORM\Entity) {
'id' => (int) 40,
'title' => 'Providers',
'menu_display_title' => 'Providers',
'menu_type' => '3,5',
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<h1><strong>You went to school to be a healthcare provider,<img alt="" src="http://i68.tinypic.com/z4qop.png" style="float:right; height:241px; width:206px" /> </strong></h1>
<h1><strong>not a glorified scribe.</strong></h1>
<p><br />
Let's face it. It seems like today's practice focuses<em> too much</em> on charting and <em>not enough on caring</em>. The growing documentation burden in healthcare leaves you with the feeling that medicine isn't what it used to be.<br />
<br />
We created Allevia™ to help apply technology where the EHR falls short. With the help of our solution, providers can reclaim the sacred art they signed up for from the very beginning.</p>
<hr />
<h1><strong>Why your practice should use Allevia™</strong></h1>
<div class="provider_list">
<ul>
<li>
<figure><img alt="" src="http://i63.tinypic.com/2sakynt.png"/></figure>
<figcaption>
<h2>Less EHR Time</h2>
<p>Allevia™ captures in-depth clinical intake and generates a draft note in the EHR prior to your patient's visit. Our studies have shown a <strong>30% reduction in EHR usage</strong> with Allevia™, leading up to<strong> 1 hour saved per physician per day</strong> in documentation.</p>
</figcaption>
</li>
<li>
<figure><img alt="" src="http://i68.tinypic.com/167va5e.png"/></figure>
<figcaption>
<h2>Saves money</h2>
<p>Allevia™ is a fraction of the cost of scribes, medical assistants, and transcription services. Most clients see a <strong>90% cost </strong><strong>reduction</strong> due to requiring fewer ancillary staff, allowing the practice to be more efficient by keeping overhead costs low.</p>
</figcaption>
</li>
<li>
<figure><img alt="" src="http://i68.tinypic.com/2cr3xqc.png"/></figure>
<figcaption>
<h2>Higher Quality Notes</h2>
<p>Unlike most EHR-provided intake, Allevia™ generates usable clinical notes in the format clincians are used to consuming data. Allevia™ captures a <strong>detailed History of Present Illness (HPI)</strong>, identifies relevant <strong>Pertinent Postives and Pertinent Negatives</strong>, and conducts a <strong>comprehensive Review of Systems (ROS)</strong> including extended systems of the Chief Complaint and minimal information from all others.</p>
</figcaption>
</li>
<li>
<figure><img alt="" src="http://i64.tinypic.com/mwy59l.png"/></figure>
<figcaption>
<h2>More Revenue</h2>
<p>Physician practices improperly undercode 21% of all cases, leading to over $50,000 left on the table per physician each year. Because of the ability to perform clinical-level intake, Allevia is able to <strong>optimizing coding accuracy</strong> for all Evaluation Management (E/M) CPT standards. Our clients currently see a<strong> 10% increase in their E/M accuracy and fee-for-service (FFS) billing volume</strong> by enhancing their EHR with Allevia™.</p>
</figcaption>
</li>
<li>
<figure><img alt="" src="http://i68.tinypic.com/9px7gj.png"/></figure>
<figcaption>
<h2>Lower Malpractice Risk</h2>
<p>Because of the ability to collect clinical information directly from the patient, Allevia™ can help <strong>minimize malpractice claims</strong> in certain "he said-she said" cases. Our technology keeps <strong>virtual visitation logs</strong> of each patient's encounter and their inputs which can be provided under legal circumstances.</p>
</figcaption>
</li>
</ul>
</div>
<div style="background:#eeeeee; border:1px solid #cccccc; padding:5px 10px"><strong>Like the thought of fewer notes and more revenue?</strong> Schedule a demonstration with one of our specialists today: [<a href="https://calendly.com/abaqui/alleviademo"><strong>Schedule a Demo</strong></a>]</div>
<p> </p>
<p>Learn more about Allevia™ by clinical sub-specialty:</p>
<ul>
<li>Orthopedics</li>
<li>Primary Care</li>
<li>OB/GYN (coming soon)</li>
<li>Pediatrics (coming soon)</li>
</ul>
</div>',
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'bottom_content' => '<h2>Allevia™ is capable of <strong>maximizing clinical efficiency and productivity</strong> at scale through streamlined, patient-facing documentation in all types of healthcare interactions.</h2>
<p> </p>
<h2>We're currently accepting <strong>limited integration requests</strong> via select partnership programs with enterprise pricing benefits for the following organizations:<br />
</h2>
<ul>
<li>
<p><strong>Telehealth</strong></p>
</li>
<li>
<p><strong>Retail Clinics</strong></p>
</li>
<li>
<p><strong>Health Systems</strong></p>
</li>
<li>
<p><strong>Payors</strong></p>
</li>
<li>
<p><strong>Government</strong></p>
</li>
<li>
<p><strong>Pre-authorization & Scheduling</strong></p>
</li>
<li>
<p><strong>EHRs/HIEs</strong><br />
</p>
</li>
</ul>
<div style="background:#eeeeee; border:1px solid #cccccc; padding:5px 10px"><strong>Interested in exploring a collaboration?</strong> Contact us at <a href="mailto:partnerships@valhalla.healthcare?subject=Allevia%20Partnership%20Inquiry%3A%20%5BYour%20Organization's%20Name%20Here%5D"><strong>partnerships@valhalla.healthcare</strong></a> to start a conversation with our team. </div>
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'bottom_content' => '<h2>General</h2>
<p><strong>What is Allevia™?</strong><br />
Allevia™ is an EHR plug-in application that automates clinical documentation for healthcare providers by performing clinical-level intake with patients and creating draft clinical notes.</p>
<p><strong>What is Valhalla Healthcare?</strong><br />
Valhalla Healthcare is a team of healthcare providers and programmers who use advanced technology to deliver the affordable, accessible, and effective healthcare everyone deserves. It is also happens to be the company that owns the Allevia™ app. </p>
<p><strong>Do patients to download Allevia™</strong><strong> on any devices?</strong><br />
No. There are no downloads required by patients or ancillary staff. The exception is the app may be downloaded onto your EHR via an EHR marketplace as with Epic®'s App Orchard, athenahealth®'s App Marketplace, and NextGen®'s Marketplace.</p>
<p><strong>How is Allevia™ different than the intake or patient portals my EHR provides?</strong><br />
If there's something providers are certain of, it's that EHRs were not built for its practicality in clinical medicine. With the help of artificial intelligence (AI) and big data, Allevia™ significantly extends the clinical intake provided by the EHR and portal. This AI-based extension of intake makes available the ability to generate EHR notes for providers in advance of patient visits.The result is reduced EHR use time, higher quality notes, optimized billing accuracy, and lower malpractice claims in certain situations.</p>
<p><strong>Can I see a live demonstration of Allevia™ and its features?</strong><br />
Absolutely! Click <strong><a href="https://calendly.com/abaqui/alleviademo" target="_blank">here</a></strong> to schedule a demo with one of our platform specialists.</p>
<hr />
<h2>Clinical</h2>
<p><strong>What is the purpose of Allevia to providers?</strong><br />
Allevia™'s primary goal is to compose as much of their note in advance so providers can spend less time documenting and more time doctoring. Additionally, . </p>
<p><strong>Does Allevia™ replace my EHR or patient portal? </strong><br />
No. Allevia™ does not replace your EHR or patient portal. Instead, Allevia™ plugs into to your EHR and patient portal to provide enhanced clinical-level intake on top of everything else already provided by your current system.</p>
<p><strong>Can Allevia™ act as a stand-alone intake system?</strong><br />
Most EHRs already have patient portals as required by meaningful use. However, if requested Allevia™ can be implemented as a full patient portal solution. Allevia™ has extended features provided by patient portals and collects the following: <em>General Information</em>, <em>Medications</em>, <em>Past Medical History</em>, S<em>ocial History</em>, <em>Family History</em>,<em> Immunizations</em>,<em> Social & Behavioral Risk Factors</em>, <em>Allergies</em>, and <em>OB/GYN History</em>. To request Allevia™ as a stand-alone intake solution, please contact us at contact@valhalla.healthcare.</p>
<p><strong>Does Allevia™ provide diagnoses?</strong><br />
No. Allevia™ never provides recommendations, probabilities, differential diagnoses, assessments or treatment plans; just clinical notes. The app leaves that up to the only individuals trained in providing a final and accurate diagnosis - <em>clinicians</em>.</p>
<p><strong>How does Allevia™ determine what the "right" intake questions are?</strong><br />
Allevia™ is built using evidence-based and epidemiological data sets that harnesses thousands of patient cohorts. Allevia™ rapidly cross-references these data sets with the patient's unique medical history to identify the most significant clinical variables using objective probability measures. And thanks to the underlying machine learning technology, Allevia™'s identification continues to improve with the more patients that use the application.</p>
<p><strong>What is the clinical accuracy?</strong><br />
We estimate the accuracy of intake questions and quality of clinical notes to be at the fourth year medical student to intern range. </p>
<p><strong>Which clinical specialties can Allevia™ be used for?</strong><br />
Allevia™ currently covers primary care and orthopedics (head-to-toe). Our team will be implementing versions capable of covering OB/GYN and Pediatrics in late 2019.</p>
<p><strong>My clinical sub-specialty isn't available yet. Can I request a module for my specialty?</strong><br />
Depending on our team's workload and other factors, we're capable of introducing specialty modules on an as-needed basis. For more information, please reach out to us at contact@valhalla.healthcare for additional details.</p>
<hr />
<h2>Technical</h2>
<p><strong>Which EHRs can you connect to?</strong><br />
We can connect to any EHR. Our integration team is experienced in working with most large and small EHR providers. </p>
<p><strong>How to you transfer data? </strong><br />
We're able to exchange data through HL7 feeds, FHIR, CCD, C-CDA, and most custom APIs.</p>
<p><strong>Which devices can Allevia™ be used on?</strong><br />
Allevia™ can be used on any device that is connected to the internet. This includes personal patient devices such as computers or smartphones and clinic-provided devices such as tablets or kiosks.</p>
<p><strong>Does Allevia™</strong><strong> require any specific operating systems to function (ie: Apple iOS, Android, Windows, etc)?</strong><br />
Allevia™ is operating system-agnostic due to being a web application. Allevia™ is accessible as long as the device is connected to the internet.</p>
<p><strong>How long does it take to integrate Allevia into my practice?</strong><br />
Assuming all parties provide promopt responses, the integration process can take about 30-45 days per location. Some integrations can take longer due to slower responses from EHR providers when new API integrations/customizations need to be established.</p>
<p><strong>Our practice doesn't have any tablets. Can you provide computer tablets?</strong><br />
Yes! We're happy to provide our standard computer tablets pre-loaded with Allevia™ for your practice to use.</p>
<hr />
<h2>HIPAA</h2>
<p><strong>Is Allevia™ HIPAA-compliant?</strong><br />
Yes. As healthcare providers ourselves, patient privacy and security mean more to us than just meeting the bare minimum. We invest significant resources not only to meet HIPAA standards but also in proactively implementing our own measures to maximize our cybersecurity protocol. </p>
<p><strong>Do you ever sell patient data? </strong><br />
We never sell patient data. Our team strongly believes your data is your property. Period.</p>
<p><strong>Is there any way patient data is used?</strong><br />
We may apply your de-identified data for improving the accuracy of our technology to help your providers deliver better quality care. In some rare cases of specific technical issues, a HIPAA-trained healthcare provider and/or administrator may have to access limited patient health information to resolve the underlying error. </p>
<hr />
<h2>Other Questions</h2>
<p>Don't see your question anywhere above? Shoot us a message to <a href="mailto:contact@valhalla.healthcare"><strong>contact@valhalla.healthcare</strong></a> or fill out our <strong><a href="https://www.allevia.md/pages/contact-us">contact form</a></strong> and we'll get back to you with an answer!</p>
<p> </p>
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'title' => 'Patient Health Information (PHI) Authorization',
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'bottom_content' => '<p><strong>Authorization To Use, Disclose, or Obtain</strong><strong> Personal Health Information (PHI)</strong></p>
<p> </p>
<p>I wish to authorize the healthcare providers in my Valhalla healthcare “Network” (as defined in the Valhalla Privacy Policy that I am signing in conjunction with this Authorization), and Valhalla Healthcare, Inc., to communicate with me and with each other regarding my healthcare through the Allevia mobile software application (“Allevia”).</p>
<p> </p>
<p><strong>I understand that, by signing this Authorization, I am authorizing the healthcare providers listed below (the “Providers”), and Valhalla itself, to use, disclose, and obtain my Personal Health Information (defined below). </strong>The Authorization is intended to satisfy the legal requirements of the Health Insurance Portability and Accountability Act (42 U.S.C. § 1320d) (HIPAA) and state privacy laws.</p>
<p> </p>
<p><em>Authorization to Use, Disclose, and Obtain My Personal Health Information</em></p>
<p>I hereby authorize the Providers, as well as Valhalla itself, to use, disclose, or obtain my Personal Health Information for the purposes described herein. I understand and intend that this Authorization will not be effective as to any Provider unless and until the Provider joins my Network.</p>
<p> </p>
<p><em>Authorization for Specific Types of Personal Health Information</em></p>
<p>I understand that if my Personal Health Information contains the following types of information, I hereby consent and authorize the Providers and Valhalla to use or disclose it for the purposes described herein.</p>
<ul>
<li>HIV test results<a href="#_ftn1" name="_ftnref1">[1]</a></li>
<li>Genetic screening test results</li>
<li>Alcohol and drug abuse history</li>
<li>Sexually transmitted disease (STD) information</li>
<li>Domestic violence/sexual assault counseling</li>
<li>Mental health diagnosis/treatment<br />
</li>
</ul>
<p><em>Persons and Entities to Whom the Provider Is Authorized to Disclose My Personal Health Information</em></p>
<p>I hereby authorize Providers, as well as Valhalla, to disclose my Personal Health Information to, obtain my Personal Health Information from, and discuss my Personal Health Information with, Valhalla.</p>
<p>My Providers are governed by HIPAA as “covered entities,” and Valhalla is governed by HIPAA as the Provider’s “business associate.” HIPAA requires the Provider and Valhalla to safeguard the security and privacy of my Personal Health Information. But other third parties may not be governed by HIPAA. If I give access to my account or my Network to any such third parties, my Personal Health Information may be subject to re-disclosure by such third parties, and it may not be possible to protect the privacy of such information. I hereby release the Providers, Valhalla, and the employees of the Providers and Valhalla from any liability arising from the re-disclosure of this information by such third parties. </p>
<p> </p>
<p>Unless I have specifically requested in writing that the disclosure of information be made in a certain format, I understand and agree that the Providers reserve the right to disclose information as permitted by this authorization in any manner that it deems to be appropriate and consistent with applicable law, including, but not limited to, verbally, in paper format, or electronically.</p>
<p> </p>
<p><em>Description and Purposes of Using/Disclosing/Obtaining Personal Health Information</em></p>
<p>This Authorization covers my “Personal Health Information.” My Personal Health Information includes all information that is disclosed by, between, or among myself, the Providers, and Valhalla through use of Allevia. It includes but is not limited to the information, communications, and documents that comprise my “Primary User Information” (as defined in the Valhalla Terms of Use). Personal Health Information also includes (but is not limited to) all information that relates to my diagnosis, treatment, payment, criminal record information, healthcare services, continuing care plans, demographic information, treatment progress, and assessment. It may also include information in my medical record, as well as any and all other “Protected Health Information” as defined by HIPAA.</p>
<p> </p>
<p>I understand that the purpose of using, disclosing, or obtaining this information is to improve assessment and treatment planning, to share information relevant to treatment, to coordinate treatment services, to improve health care operations, assist in billing for payment of services, and generally to facilitate the coordination of my healthcare between and among the members of the Network.</p>
<p> </p>
<p><em>My Rights</em></p>
<p><strong>By signing below, I acknowledge that I have read this authorization and understand that:</strong></p>
<ul>
<li>I may refuse to authorize the disclosure of the above healthcare information. My Providers will not condition my ability to receive healthcare services or treatment on providing or refusing to agree to this Authorization. But if I refuse to agree to this Authorization, I will not be permitted to use Allevia.</li>
<li>I may revoke this Authorization at any time by notifying Valhalla’s Privacy Officer by email at <strong>legal@valhalla.healthcare</strong> or by telephone at (781) 366-0310. I may also revoke this Authorization by terminating my Allevia account. Revoking this Authorization will not apply to information that was already used/disclosed/obtained in reliance on my having signed this form. </li>
<li>The health information that is disclosed pursuant to this Authorization may be subject to re-disclosure by a recipient, and it may not be possible to protect the privacy of this information once re-disclosed.</li>
<li>I have the right to make a written request to review my records before signing. I have the right to receive copies of my records for a reasonable fee.</li>
<li>I have a right to a copy of this signed authorization.</li>
</ul>
<p>I understand that this authorization will remain in effect until I revoke it as described above, or until I terminate my account with Valhalla.</p>
<hr />
<p><a href="#_ftnref1" name="_ftn1">[1]</a> I understand that authorizing the disclosure of this information could have adverse consequences if the information is misused. This may include discriminatory treatment, whether lawful or unlawful. I understand that the Providers will protect the confidentiality of information about my HIV status, sexually transmitted disease status, and all my healthcare records, as the law requires.</p>
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Code Context
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'bottom_content' => '<p><strong>Valhalla Healthcare Mobile Application Privacy Policy for Primary Users</strong></p>
<p> </p>
<p>Last modified: 03/05/2017</p>
<p><a name="main">1. Introduction</a></p>
<p>This Privacy Policy describes how Valhalla Healthcare, Inc. (“<strong>Company</strong>”, “<strong>Valhalla</strong>,” “<strong>we</strong>” or “<strong>us</strong>”) protects your information when you use the Company’s website, the Allevia website application (“<strong>Allevia</strong>”), and all related products and services. We respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes:</p>
<ul>
<li>The types of information we may collect or that you may provide when you purchase, download, install, register with, access, or use Allevia.</li>
<li>Our practices for collecting, using, maintaining, protecting, and disclosing that information.</li>
</ul>
<p>This policy applies to services that we provide through Allevia, and to information we collect in Allevia and in other electronic communications sent through Allevia. This policy also applies to any other products, services, or platforms we may provide or make available to you from time to time, as well as your general dealings with us – including through our website and any other online or mobile platforms (collectively, the “<strong>Services</strong>”).</p>
<p>This policy <strong>does not</strong> apply to information that you provide to or that is collected by any third party.</p>
<p>Please read the Privacy Policy carefully before you start to use Allevia. This is a legally binding agreement and the equivalent of a signed, written contract.</p>
<p><strong>By clicking to agree to the </strong><strong>Privacy Policy when this option is made available to you, you represent that you have read and considered this Privacy Policy, are 18 years of age or older, live in the United States, and accept and agree to be bound and abide by this Privacy Policy.</strong></p>
<p><strong>You will not be allowed to access or use Allevia unless you indicate your agreement to this Privacy Policy. Following any revision to the Privacy Policy, you will not be allowed to continue to access or use Allevia unless you indicate your agreement to the revised version. </strong></p>
<p>If you do not wish to agree to this Privacy Policy or to any revision thereof, then you must not access or use Allevia.</p>
<p>Allevia is offered and available to users who are 18 years of age or older, are competent to enter into agreements, and reside in the United States or any of its territories or possessions. If you do not meet all of these requirements, you must not access or use Allevia.</p>
<p> </p>
<p><strong>2. Summary of Data Practices</strong></p>
<table border="0" cellpadding="0" cellspacing="0">
<thead>
<tr>
<th style="width:371px">
<p><strong> Uses/Disclosures of Information</strong></p>
</th>
<th colspan="2" style="width:216px">
<p><strong>Types of Information</strong></p>
</th>
</tr>
<tr>
<th style="width:371px"> </th>
<th style="width:132px">
<p><strong>Primary User Information (including Health Data, Personal Information, and Activity Logs)</strong></p>
</th>
<th style="width:84px">
<p><strong>De-Identified Aggregate Data</strong></p>
</th>
</tr>
</thead>
<tbody>
<tr>
<td style="width:371px">
<p>Do we disclose your information for the following purposes?</p>
</td>
<td style="width:132px"> </td>
<td style="width:84px"> </td>
</tr>
<tr>
<td style="width:371px">
<ul>
<li>Marketing and advertising third party products and services</li>
</ul>
</td>
<td style="width:132px">
<p>No</p>
</td>
<td style="width:84px">
<p>No</p>
</td>
</tr>
<tr>
<td style="width:371px">
<ul>
<li>Marketing and advertising Allevia</li>
</ul>
</td>
<td style="width:132px">
<p>No</p>
</td>
<td style="width:84px">
<p>Yes</p>
</td>
</tr>
<tr>
<td style="width:371px">
<ul>
<li>Medical and pharmaceutical research</li>
</ul>
</td>
<td style="width:132px">
<p>No</p>
</td>
<td style="width:84px">
<p>No</p>
</td>
</tr>
<tr>
<td style="width:371px">
<ul>
<li>Creating Reports about our company and our user activity</li>
</ul>
</td>
<td style="width:132px">
<p>No</p>
</td>
<td style="width:84px">
<p>Yes</p>
</td>
</tr>
<tr>
<td style="width:371px">
<ul>
<li>Improving Allevia features to create a better user experience</li>
</ul>
</td>
<td style="width:132px">
<p>No</p>
</td>
<td style="width:84px">
<p>Yes</p>
</td>
</tr>
<tr>
<td style="width:371px">
<ul>
<li>To your insurer or employer</li>
</ul>
</td>
<td style="width:132px">
<p>No</p>
</td>
<td style="width:84px">
<p>No</p>
</td>
</tr>
<tr>
<td style="width:371px">
<ul>
<li>For developing software applications</li>
</ul>
</td>
<td style="width:132px">
<p>No</p>
</td>
<td style="width:84px">
<p>Yes</p>
</td>
</tr>
<tr>
<td style="width:371px">
<p>Do we require our third party Service Providers to enter agreements that restrict what they can do with your Personal Information?</p>
</td>
<td style="width:132px">
<p>Yes</p>
</td>
<td style="width:84px">
<p>N/A</p>
</td>
</tr>
<tr>
<td style="width:371px">
<p>Do we stop all disclosure of your Primary User Information if you close your account?</p>
</td>
<td style="width:132px">
<p>Yes</p>
</td>
<td style="width:84px">
<p>N/A</p>
</td>
</tr>
<tr>
<td style="width:371px">
<p>Do we have Security Measures that are reasonable and appropriate to protect Primary User Information, in any form, from unauthorized access, disclosure, or use?</p>
</td>
<td style="width:132px">
<p>Yes</p>
</td>
<td style="width:84px">
<p>Yes</p>
</td>
</tr>
<tr>
<td style="width:371px">
<p>Do we store Primary User Information in the U.S. only?</p>
</td>
<td style="width:132px">
<p>Yes</p>
</td>
<td style="width:84px">
<p>Yes</p>
</td>
</tr>
<tr>
<td style="width:371px">
<p>Do we keep Activity Logs for your review?</p>
</td>
<td style="width:132px">
<p>Yes </p>
</td>
<td style="width:84px">
<p>N/A</p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p><strong>3. Definitions</strong></p>
<p><strong>Activity Logs </strong></p>
<p>Activity Logs are the Company’s records of when you interact with or through Allevia. This may include when you create, access, modify, delete, release, or export Primary User Information in or from Allevia.</p>
<p><strong>De-Identified Aggregate Data </strong></p>
<p>De-Identified Aggregate Data is Primary User Information that is: (1) grouped so it does not connect to you as an individual; and (2) has names and other identifiers removed or altered. In other words, De-Identified Aggregate Data is <strong>de-identified</strong> data and <strong>cannot be used to identify you as an individual. </strong>For example, De-Identified Aggregate Data might include statistical data that is calculated from a combination of your Health Data and the Health Data of other Primary Users. It is “de-identified” and cannot ever be connected to you personally.</p>
<p><strong>Health Data</strong></p>
<p>Health Data is the health information that you and the members of your Network collect, manage, and share via Allevia.</p>
<p><strong>Health Profile</strong></p>
<p>A Health Profile is a document that analyzes and summarizes the Health Data that the Primary User communicates to Allevia. Allevia will take the Health Data and assemble it into a summary for the Primary User to review and (if necessary) correct. Allevia will then transform that into a clinical summary for Providers to use. That clinical summary is the Health Profile.</p>
<p><strong>Personal Information </strong></p>
<p>Personal Information means demographic information about you by which you may be personally identified, such as your name, postal address, e-mail address, telephone number, medical record number, and other identifiers and information, not specifically about your health that Allevia collects that are defined as personal or personally identifiable information under an applicable law. Personal Information may also include but is not limited to your financial information or social security number. Personal Information does <em>not</em> include your Health Data.</p>
<p><strong>Primary User </strong></p>
<p>A Primary User is the individual at the heart of each Valhalla Network – the person whose health care all members of the Network are working to protect and improve. You are signing up to be the Primary User.</p>
<p><strong>Primary User Information</strong></p>
<p>When you sign up for and use Allevia, you provide information about yourself, and you authorize your Network Members to provide information about you to Allevia. This information, including your Personal Information, Activity Logs, and Health Data, is Primary User Information. Primary User Information includes any information collected or developed by Allevia that can be connected with you personally. Primary User Information does <em>not</em> include De-Identified Aggregate Data, which cannot be connected with you.</p>
<p>Examples of Primary User Information include:</p>
<ul>
<li>Your name and contact information, such as your address, phone number, or email address</li>
<li>Your Health Data</li>
<li>Your Health Profile</li>
<li>Your medical history, conditions, treatments, medications, and health insurance information</li>
<li>Your Personal Information (non-health information that may be used to identify you, such as your age, gender, ethnicity, and occupation</li>
<li>Information that is collected automatically when you use Allevia, such as your Activity Logs, your IP address, and “cookie” preferences</li>
</ul>
<p>As described further below, we may use your Primary User Information to achieve the following:</p>
<ul>
<li>Operate, improve and manage Allevia’s platform, software, and website</li>
<li>Maintain and protect our computer systems</li>
<li>Offer you resources for a better user experience and to improve your health, which may include (for examples) disease-specific education, links to relevant medical supplies, or suggested educational resources.</li>
</ul>
<p>Comply with the law, such as responding to subpoenas and search warrants.</p>
<p><strong>Provider</strong> </p>
<p>A Provider is any healthcare provider, healthcare practice, or hospital that accepts your invitation to access and interact with your Health Data and Health Profile. You and your Providers form your “<strong>Network</strong>.”</p>
<p><strong>Reporting </strong></p>
<p>Valhalla and our Service Providers might report about business activities and users of Allevia to others, such as investors, auditors, potential business partners, or public communities. Such Reports would only include De-Identified Aggregate Data.</p>
<p><strong>Service Provider</strong></p>
<p>A Service Provider is an entity that is hired to perform certain functions for Valhalla to support the development, maintenance, and implementation of Allevia. Service Providers may include software or website designers and data storage providers.</p>
<p><strong>Security Measures </strong></p>
<p>Security Measures include computer safeguards, secured files, encryption, physical safeguards, and employee security training. Valhalla may be required by law to notify you about particular data breaches, if any occur.</p>
<p> </p>
<p>4. Information We Collect and How We Collect It</p>
<p>We collect information from and about users of Allevia:</p>
<ul>
<li>Directly from you when you enter it into Allevia.</li>
<li>Directly from the Providers in your Network.</li>
<li>From other apps that you may use (such as fitness and health trackers) when you <strong>provide approval</strong> for Allevia to synchronize with and/or obtain information from such other apps.</li>
<li>Automatically when you use Allevia.</li>
</ul>
<p><strong>We Collect: Information That You Provide to Us.</strong> </p>
<p>When you download, register with, or use Allevia, we may ask you provide information:</p>
<ul>
<li>That is Health Data.</li>
<li>Personal Information (defined above).</li>
<li>That is about you but individually does not identify you, such as your smart phone model and operating system version, your IP address, your internet browser type.</li>
</ul>
<p>This information includes:</p>
<ul>
<li>Information that you provide by filling in forms within Allevia. This includes information provided at the time of registering to use Allevia, subscribing to our service, posting material, entering Health Data, and requesting further services. We may also ask you for information when you report a problem with Allevia.</li>
<li>Records and copies of your correspondence (including e-mail addresses and phone numbers), if you contact us.</li>
<li>Your responses to surveys that we might ask you to complete for research purposes.</li>
<li>Your search queries on Allevia.</li>
</ul>
<p><strong>We Collect: Your Health Data</strong></p>
<p>Allevia’s main purpose is to facilitate the transmission of medical information between the Primary User and the Providers in his/her Network. This includes the information that you provide in response to Allevia’s questions and forms, as well as health-related documents that you may upload. In addition, members of your Network can add information about your health, add items to your Medications List, view your Symptom List, upload laboratory results, radiology reports, health forms, and data from health-tracking applications that you choose to link, and anything else related to your health care that you or your Providers choose to communicate. These types of information are, collectively, your Health Data.</p>
<p>We will treat your Health Data (and the Health Profile that Allevia automatically assembles from your Health Data) as private and highly confidential, and will implement strong Security Measures to safeguard it. Please be aware that no security measures are perfect or impenetrable.</p>
<p>In addition, we cannot control and are not responsible for the conduct of the Providers in your Network. By using Allevia and choosing whom to invite to your Network, you accept and assume the risk that the confidentiality of your Primary User Information may be breached by your Network Members.</p>
<p><strong>We Collect: Information Via Automatic Collection And Tracking.</strong> </p>
<p>When you download, access, and use Allevia, it may use technology to automatically collect:</p>
<ul>
<li><strong>Activity Logs.</strong> When you access and use Allevia, we will automatically collect certain details of your access to and use of Allevia (your Activity Log), including traffic data and other communication data and the resources that you access and use on or through Allevia.</li>
<li><strong>Device Information.</strong> We may collect information about your mobile device and internet connection, including the device’s unique device identifier, IP address, operating system, browser type, mobile network information, and the device’s telephone number.</li>
<li><strong>Stored Information and Files.</strong> With your in-app approval, Allevia also may access metadata and other information associated with other files stored on your device. This may include, for example, photographs, audio and video clips, personal contacts, and address book information.</li>
</ul>
<p>If you do not want us to collect the information described above, please do not download Allevia or, if already downloaded, delete it from your device. For more information, see the section titled “Your Choices about Our Collection, Use and Disclosure of Your Information.”</p>
<p>We also may use these technologies to collect information about your activities over time and across third-party websites, apps, or other online services (so-called “behavioral tracking”).</p>
<p><strong>Information Collection And Tracking Technologies.</strong> We may use certain technologies for automatic information collection:</p>
<ul>
<li>Allevia, a web application, does not use “web beacons.” It does employ “cookies.” A cookie is a small file, placed on your computer or mobile device, that contains information such as your site preferences or login status. If you do not wish to accept cookies when you visit our website, it may be possible to reject or disable them by activating appropriate setting on your browser or smartphone. However, this may prevent you from accessing parts of the website and receiving the full benefit of the Service.</li>
</ul>
<p><strong>NOTE: Children under the Age of 13</strong></p>
<p>Allevia is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at: office@valhalla.healthcare.</p>
<p><br />
5. Information Collection from Providers</p>
<p>In general, Valhalla collects all information that you supply directly to Allevia. We also may collect information from your Providers whom you expressly authorize to use Allevia with respect to you and your information. By authorizing a Provider to join your Network, you also authorize us to collect information about you from your Provider's support staff and from other practitioners affiliated with your Provider or in your Provider's practice. Further, we may collect information from other third party information providers that you expressly authorize to send information to your Valhalla account.</p>
<p><strong>6. Automatic Information Collection by Third Parties</strong></p>
<p>When you use your device to visit a website or run any software application, including Allevia and our website, please be aware that certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties may include:</p>
<ul>
<li>Advertisers, ad networks, and ad servers.</li>
<li>Analytics companies.</li>
<li>Your mobile device manufacturer.</li>
<li>Your mobile service provider.</li>
</ul>
<p>These third parties may use tracking technologies to collect information about you when you use Allevia. The information they collect may be associated with you, or they may collect information about your online activities over time and across different websites, apps and other online services websites. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.</p>
<p><strong>We do not control these third parties’ tracking technologies or how they may be used.</strong> If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. </p>
<p> </p>
<p>Click here <a href="#_msocom_1" id="_anchor_1" name="_msoanchor_1">[ER1]</a> for information on how you can opt out of behavioral tracking and behavioral marketing on or through Allevia and how we respond to browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.</p>
<p> </p>
<p>7. How We Use Your Information</p>
<p>Valhalla uses your Primary User Information to provide the Services as described on our website and in our Terms of Use, as well as to enhance the performance of the Services and/or create new services. We will not use your Primary User Information for product development or product enhancement without your express, written permission.</p>
<p>If you choose to invite a Provider to your Network and participate in the Services with you, then Valhalla may use your information to facilitate the exchange of information and communication between you and your Network.</p>
<p>By inviting Providers to your Network, you acknowledge and agree that some or all of your Health Data and Health Profile may be sent to your Provider Network through the Services or through interfaces with other Providers’ information systems, and you understand that such Health Data and Health Profile may be incorporated into your health record maintained by your Provider.</p>
<p>Valhalla will not share the content of your Primary User Information except as permitted under this Privacy Policy, the Terms of Use, an Authorization to Use and Disclose Protected Health Information, a Business Associate Agreement, or as required by law, unless all relevant parties expressly consent to or authorize disclosure.</p>
<p>We will not use, sell, or disclose any of your Primary User Information – your Personal Information, Activity Logs, Health Data, and Health Profile – to market products or services. We may use De-Identified Aggregate Data for the limited purpose of promoting Allevia itself. (For example, we may use statistics derived from De-Identified Aggregate Data to demonstrate that Allevia has positive effect on the health of its users.)</p>
<p>We may, however, use Primary User Information to tell you about products and services that are directly related to Allevia, such as notifications of new features and software updates.</p>
<p>Allevia may also send you non-sponsored, marketing-free, and advertisement-free educational materials. Allevia would select the recipients of educational materials automatically, based on the medical conditions that you selected in your profile. The automatic process will be “blind” – we will not have access to the list of recipients of any educational material, or identifying information about any recipient in connection with any diagnosis code.</p>
<p>We may use your Personal Information – name, account information, contact information, etc. – to:</p>
<ul>
<li>Provide you with Allevia and its contents, the Services, and any other information, products, or services that you request from us.</li>
<li>Facilitate your communications with other Network Members.</li>
<li>Fulfill any other purpose for which you provide it.</li>
<li>Give you notices about your account, including expiration and renewal notices.</li>
<li>Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.</li>
<li>Notify you when Allevia updates are available, and of changes to any products or services we offer or provide through it.</li>
</ul>
<p>In addition, Providers in your Network may use your Health Data and Health Profile to facilitate your health care, develop your medical record, bill governmental and private payers, and other purposes in their discretion.</p>
<p>The usage information we collect (including Activity Logs) helps us to improve Allevia and to deliver a better and more personalized experience by enabling us to:</p>
<ul>
<li>Estimate our audience size and usage patterns.</li>
<li>Store information about your preferences, allowing us to customize Allevia according to your individual interests.</li>
<li>Speed up your user experience.</li>
<li>Recognize you when you use Allevia.</li>
</ul>
<p> </p>
<p>8. Disclosure of Your Information</p>
<p>We may disclose aggregated information about our users that does not identify any individual or device – that is, De-Identified Aggregate Data – without restriction, except as otherwise stated in this Privacy Policy.</p>
<p>We may disclose your Primary User Information – that is, your Personal Information, Health Data, Health Profile, and Activity Logs – that we collect or that you or a Provider in your Network provides:</p>
<ul>
<li>To fulfill the purpose for which you provide it. For example, if you use the feature on Allevia or website that asks Valhalla to invite a Provider to join your Network, we will include your name and email address in the notification that we send your Provider.</li>
<li>For any other purpose disclosed by us when you provide the information.</li>
<li>With your consent.</li>
<li>To third parties participating in the Services whom you authorize – that is, the Providers in your Network.</li>
<li>To Valhalla’s subsidiaries and affiliates (Applies to Personal Information only; we will not disclose your Health Data or Activity Logs to these entities).</li>
<li>To Valhalla’s Service Providers and other third parties we use to provide technical support and other services and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.</li>
<li>To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information that we hold about Allevia users is among the assets transferred. (In such case, your Primary User Information would remain subject to the provisions of the Valhalla Privacy Policy that was in effect immediately prior to the transfer unless we provide you notice otherwise.)</li>
<li>To comply with any court order, law, or legal process, including to respond to any government or regulatory request.</li>
<li>To enforce our rights arising from any contracts entered into between you and us, including without limitation the Terms of Use, and for billing and collection.</li>
<li>If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Valhalla Healthcare, Inc., our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and risk reduction.</li>
</ul>
<p>In addition, Providers in your Network may disclose your Health Data to facilitate your health care, develop your medical record, bill governmental and private payers, and other purposes in their discretion.</p>
<p> </p>
<p>9. Your Choices about Our Collection, Use, and Disclosure of Your Information</p>
<p>We strive to provide you with choices regarding the Personal Information you provide to us. This section describes mechanisms we provide for you to control certain uses and disclosures of over your information.</p>
<ul>
<li><strong>Tracking Technologies.</strong> You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.</li>
</ul>
<ul>
<li><strong>Advertising and Marketing. </strong>We will not advertise or market products or services to you. If we ever change our policy about that, we will notify you and will provide you with the opportunity to refuse advertising and marketing communications at that time.</li>
</ul>
<p>You may revoke any Provider's authorization to access your Network. You may do so by selecting the option within Allevia to remove that Provider from your Network. Once revoked, the Provider may no longer access or use the Services with respect to you and your Primary User Information. Please keep in mind that Valhalla cannot undo or retrieve any disclosure of your Primary User Information that was made before you revoke an authorization.</p>
<p><strong>10. Data Security</strong></p>
<p>We have implemented Security Measures designed to secure your Primary User Information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions and individual health information will be encrypted in transmission with SSL technology, and will be encrypted at rest with AES-256.</p>
<p>The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to Allevia, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.</p>
<p>Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we do our best to protect your information, we cannot guarantee the security of your information transmitted through Allevia. Any transmission of information is at your own risk. We are not responsible for circumvention of any privacy settings or Security Measures we provide.</p>
<p>By inviting Providers into your Network, you are authorizing us to give them full access to all of your Health Data and Health Profile.</p>
<p><strong>For this reason, please be very careful about whom you invite to join your Network.</strong> We cannot control what your Providers will do with your Health Data. While Providers have a legal obligation to protect the confidentiality of your health information, we cannot guarantee that they will uphold their obligations. It is your responsibility to decide whether you wish to entrust any Provider with your confidential information by inviting them to join your Network. You acknowledge and agree that we are not responsible for the actions and omissions of the members of your Provider Network, and you will not sue or seek to hold Valhalla liable for any damages that you may suffer as a result of the conduct of your Providers.</p>
<p><strong>11. Changes to Our Privacy Policy</strong></p>
<p>The date the Privacy Policy was last revised is identified at the top of the page. We may update our Privacy Policy from time to time. If we make material changes to how we treat our users’ information, we will post the new Privacy Policy on this page with a notice that the Privacy Policy has been updated. We will also notify you through an in-app alert the first time you use Allevia after we make the change.</p>
<p> </p>
<p>12. Contact Information</p>
<p>To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:</p>
<p>Email: legal@valhalla.healthcare<br />
Phone: (781) 366-0310<br />
Address: </p>
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<h2><strong>Imagine if patients could write notes for you. That's <em>exactly </em>what we do.</strong></h2>
</blockquote>
<p>With Allevia™, patients can provide most of your clinical note - <em>all before ever seeing them in the exam room</em>.</p>
',
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'bottom_content' => '<div class="cms_pages_content">
<h2>A Patient-driven Mobile Application<img alt="" src="http://i68.tinypic.com/2wh48qb.png" style="float:right; margin-left:40px; margin-right:40px; width:125px" /></h2>
<p>Allevia™ is a <strong>mobile-optimized</strong> and <strong>cloud-based</strong> application that plugs right into your current EHR and patient portal. As soon as an appointment is scheduled within the EHR, patients receive a text message, email, and/or portal notification asking them to fill out your clinic's "Pre-appointment Questionnaire." When patients engage with Allevia™ using any device, they are greeted by a <strong>fully touch-based</strong>, <strong>easy-to-navigate</strong> user interface. Patients can expect a typical encounter ranging from 5 to 10 minutes.</p>
<p> </p>
<h2>Evidence-based Intake</h2>
<p>Allevia™ harnesses<strong> thousands of data points</strong> from meta-analyses and systematic reviews to identify the most relevant clinical elements necessary for the provider to know. Using the patient's chief complaint, medical history, and visitation reason, Allevia™ is able to<strong> rapidly reference the literature</strong> to identify the most pertinent clinical questions specific to the patient's <strong>unique symptoms and history</strong>.</p>
<p><img alt="" src="http://i65.tinypic.com/2wdx195.png"/></p>
<h2> </h2>
<h2> </h2>
<h2>Automated Clinical Notes</h2>
<p>This is what we call <strong><em>the best door note possible</em></strong>. Allevia™ takes the patient's responses, <strong>converts them into a readable clinical note</strong> in the traditional format used by clinicians, and directly deposits this as a draft History & Physical or SOAP note in the EHR. The result is being providing 80% of your clinical note directly into the EHR - <em>all before stepping foot in the exam room</em>. </p>
<p><img alt="" src="http://i68.tinypic.com/2zez9r8.png" /></p>
<h2> </h2>
<p> </p>
<h2><strong>Additional Features</strong></h2>
<div class="workfolw_box">
<p><img alt="" src="http://i64.tinypic.com/2vuli00.png" style="max-width:500px"/></p>
<ul>
<li>Plug Play</li>
<li>HIPAA-compliant</li>
<li>Preserves Workflow</li>
</ul>
</div>
<div class="workfolw_box workfolw_box2">
<p><img alt="" src="http://i68.tinypic.com/9sur13.jpg" style="max-width:249px" /></p>
<ul>
<li>Custom Branding</li>
<li>EHR-agnostic</li>
</ul>
</div>
<div style="background:#eeeeee; border:1px solid #cccccc; padding:5px 10px">Click <strong><a href="https://www.allevia.md/pages/for-providers">here</a></strong> to learn more about how Allevia can help your practice<strong> cut EHR use </strong>and <strong>increase revenue</strong>.</div>
<p> </p>
</div>',
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'bottom_content' => '<h1>Please contact the appropriate department using the following information:</h1>
<p> </p>
<h2><strong>Sales</strong></h2>
<p>sales@valhalla.healthcare</p>
<p> </p>
<h2><strong>Technical Support</strong></h2>
<p>techsupport@valhalla.healthcare</p>
<p> </p>
<h2><strong>Customer Support</strong></h2>
<p>support@valhalla.healthcare</p>
<p> </p>
<h2><strong>Partnership Inquiries</strong></h2>
<p>partnerships@valhalla.healthcare</p>
<p> </p>
<h2><strong>Press & Media</strong></h2>
<p>pr@valhalla.healthcare</p>
<p> </p>
<h2><strong>Legal & HIPAA</strong></h2>
<p>legal@valhalla.healthcare</p>
<p> </p>
<p>Please allow up to 24 - 48 hours for a response. Thank you.</p>
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'title' => 'Terms & Conditions',
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'bottom_content' => '<p><strong>Valhalla Healthcare Primary User’s Mobile App Terms of Use</strong></p>
<p> </p>
<p>Last Modified: <a name="co_anchor_a891809_1"></a>12/05/17</p>
<p><strong>IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, PLEASE CONTACT YOUR LOCAL EMERGENCY SERVICES OR DIAL 9-1-1 ON YOUR TELEPHONE. ALLEVIA DOES NOT PROVIDE EMERGENCY SERVICES.</strong><br />
</p>
<p><strong>Acceptance of the Terms of Use</strong></p>
<p>These terms of use are entered into by and between you (“<strong>you</strong>” or the “<strong>Primary User</strong>”) and Valhalla Healthcare, Inc. (“<strong>Company</strong>”, “<strong>Valhalla</strong>,” “<strong>we</strong>” or “<strong>us</strong>”). The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, the “<strong>Terms of Use</strong>”), govern your access to and use of the Allevia mobile software application (“<strong>Allevia</strong>”), including any content, functionality, and services offered on or through Allevia.</p>
<p>Please read the Terms of Use carefully before you start to use Allevia. This is a legally binding agreement and the equivalent of a signed, written contract.</p>
<p><strong>By clicking to agree to the </strong><strong>Terms of Use when this option is made available to you, you represent that you have read and considered these Terms of Use, and that you accept and agree to be bound and abide by these Terms of Use. </strong></p>
<p><strong>Following your agreement to the Terms of Use, you will be asked to review, consider, and agree to two additional documents: our Privacy Policy (which can be viewed by clicking here</strong><a href="#_msocom_1" id="_anchor_1" name="_msoanchor_1">[ER1]</a> <strong>), and an Authorization to Use and Disclose PHI (which can be viewed by clicking here</strong><a href="#_msocom_2" id="_anchor_2" name="_msoanchor_2">[ER2]</a> <strong>), both of which (along with any revisions thereto) are incorporated herein by reference. Once you have indicated your agreement to all three documents, a copy of each will be sent to the email address that you provided.</strong></p>
<p><strong>You will not be allowed to access or use Allevia unless you indicate your agreement to all three documents. Following any revision to the Terms of Use, Privacy Policy, or Authorization to Use and Disclose PHI, you will not be allowed to continue to access or use Allevia unless you indicate your agreement to all three documents. </strong></p>
<p>If you do not want to agree to these Terms of Use, the Privacy Policy, or the Authorization to Use and Disclose PHI, or to any revision of any of these documents, then you must not access or use Allevia.</p>
<p>Allevia is offered and available to users who are 18 years of age or older, and reside in the United States or any of its territories or possessions. By using Allevia, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use Allevia.<br />
</p>
<p><strong>Definitions</strong></p>
<p><strong>Allevia. </strong>Allevia is a software application that uses artificial intelligence and machine learning to streamline the clinical documentation process.</p>
<p><strong>Network. </strong>Your Network is made up of the Primary User and any Providers whom the Primary User has invited to participate in the Primary User’s Network. The Primary User and the Providers in that Primary User’s Network are the “<strong>Network Members</strong>.”</p>
<p><strong>Health Profile. </strong>A Health Profile is a document that analyzes and summarizes the information that the Primary User communicates to Allevia. Allevia will take that information and assemble it into a summary for the Primary User to review and (if necessary) correct. Allevia will then transform that into a clinical summary for Providers to use. That clinical summary is the Health Profile.</p>
<p><strong>Primary User. </strong>You are the Primary User – the individual who will interact with Allevia to create a Health Profile for transmission to a Provider.</p>
<p><strong>Primary User Information. </strong>All information and documents that are communicated or uploaded to Allevia by Network Members, and all information and documents that Allevia develops as a result, comprise the Primary User Information. Primary User Information also includes, without limitation, the Primary User’s account information and Health Profiles.</p>
<p><strong>Provider. </strong>A Provider is any healthcare provider, healthcare practice, or hospital that the Primary User authorizes to receive his/her Health Profile.<br />
</p>
<p><strong>The Company and Allevia Are Not Health Care Providers</strong></p>
<p>Allevia facilitates the clinical documentation process by receiving information from a Primary User, transforming it into an easy-to-use clinical document format, and providing it to the authorized Provider(s). The Company is not a health care provider, and we will not provide you with health care advice. Any health care advice that a Provider communicates to you is solely the responsibility of that Provider. You agree that you shall not rely on the Company, and that the Company shall have no responsibility or liability, for the truth, accuracy, or efficacy of any diagnosis, treatment plan, prescription, treatment (as well as any decision not to conduct treatment), or any other form of medical or health care that is developed, discussed, or otherwise communicated or conducted by means of or in connection with Allevia.<br />
</p>
<p><strong>Do Not Use Allevia To Obtain Emergency Services or Urgent Care</strong></p>
<p>Allevia does not provide or facilitate emergency services or urgent care. If you are experiencing a medical emergency or other urgent health issue, do NOT attempt to obtain emergency or urgent medical care through Allevia. Please call 9-1-1 on your telephone, or contact your local emergency or urgent care service providers directly by phone.<br />
</p>
<p><a name="co_anchor_a456309_1"></a><strong>Changes to the </strong><strong>Terms of Use</strong></p>
<p>We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of Allevia thereafter.</p>
<p>We will notify you of changes to the Terms of Use by means of the email address that you have provided. To continue using or accessing Allevia, you will be required to agree to such revised Terms of Use.<br />
</p>
<p><strong>Company’s License to You</strong></p>
<p>Company grants you a single, non-exclusive, non-transferable, and limited personal license to access and use Allevia. This license is conditioned on your continued compliance with this Terms of Use. You may not rent, lease, lend, sell, transfer, redistribute, or sublicense Allevia and if you sell or otherwise transfer a device on which Allevia is installed to a third party, you must remove Allevia from such device before doing so. You may not copy, decompile, reverse-engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of Allevia, any updates, or any part thereof (except as and only to the extent that any foregoing restriction is prohibited by applicable law or to the extent as may be permitted by the licensing terms governing use of any open-sourced components included with Allevia).<br />
</p>
<p><strong>Your Network</strong></p>
<p>The main purpose of Allevia is to help create preliminary clinical documentation about a Primary User for use by Providers. To do so, Allevia will ask the Primary User questions to elicit personal information, including health information, and may ask the Primary User to upload health-related documents. Such information may be protected by the Health Insurance Portability and Accountability Act (“HIPAA”) of 1996, as amended). To permit Allevia to do so, you must review, agree to, and electronically sign the Authorization to Use and Disclose PHI, which you may view by clicking here<a href="#_msocom_3" id="_anchor_3" name="_msoanchor_3">[ER3]</a> , before you may use Allevia.</p>
<p>As the Primary User, you will have the opportunity to invite your healthcare providers to join your Network as “Providers.” For the protection of your personal health information, we will not permit any Provider to join your Network unless they agree to the Terms of Use applicable to them, to the Privacy Policy, and to the Business Associate Agreement that HIPAA requires.</p>
<p><strong>Each Provider will have access to all documents and information that you provide Allevia.</strong> Except for certain Company administrators who are bound to confidentiality agreements, no one outside your Network will have access to these documents and information.</p>
<p>The information and documents that you communicate to Allevia and your Health Profile – collectively, the “Primary User Information” – shall be considered confidential and potentially a part of your digital health record. We will treat all Primary User Information, including without limitation communications that contain Protected Health Information (as that term is defined by HIPAA), as highly confidential and subject to protections under HIPAA. All Primary User Information shall be encrypted. In particular, only identity-verified Providers may view a Primary User’s Health Profiles. The Company shall not view the content of any Primary User Information except for account information.</p>
<p>We cannot, however, ensure that your Providers will comply with the Terms of Use or maintain the privacy or confidentiality of your private information<strong>. By agreeing to these Terms of Use, you accept the risk that the privacy and confidentiality of your personal information may be violated by your Providers, and you acknowledge and agree that the Company will bear no responsibility for the conduct of your Providers.</strong></p>
<p>To view the Terms of Use applicable to Providers, click here<a href="#_msocom_4" id="_anchor_4" name="_msoanchor_4">[ER4]</a> . To view the Business Associate Agreement, click here<a href="#_msocom_5" id="_anchor_5" name="_msoanchor_5">[ER5]</a> .<br />
</p>
<p><strong>Electronic Signatures</strong></p>
<p>You agree to be bound by any affirmance, assent, or agreement that you transmit to Company using Allevia, including but not limited to any consent you give to receive communications from Company solely through electronic transmission. You agree that, when in the future you click on an “I agree,” “I consent,” or other similarly worded “button” or entry field in Allevia, your agreement or consent will be legally binding and enforceable and the legal equivalent of your handwritten signature.<br />
</p>
<p><strong>Carrier Charges</strong></p>
<p>Your carrier’s data rates may apply to your use of Allevia.<br />
</p>
<p><a name="co_anchor_a1004439_1"></a><strong>Accessing Allevia and Account Security</strong> </p>
<p>We reserve the right to withdraw or amend Allevia, and any service or material we provide on Allevia, in our sole discretion without notice. We will not be liable if for any reason all or any part of Allevia is unavailable at any time or for any period. From time to time, we may restrict access to some parts of Allevia, or the entire App, to users, including registered users.</p>
<p>You are responsible for:</p>
<ul>
<li>Making all arrangements necessary for you to have access to Allevia.</li>
</ul>
<ul>
<li>Ensuring that all persons who access Allevia through your internet or cellular data connection are aware of these Terms of Use and comply with them.</li>
<li>Ensuring that we have your correct contact information, including your email address, phone number, and mailing address, and that you inform us promptly of any changes in your contact information. Failure to do so may cause you not to receive critical information about your health care, and critical notifications about changes to the Terms of Use or other policies that govern your use of Allevia.</li>
</ul>
<p><strong>You acknowledge and agree that we are not responsible and shall not be liable for any injury, inconvenience, or other damages caused by your failure to maintain accurate and current contact information.</strong></p>
<p>You may obtain a free copy of all the data in your account, including all Primary User Information and uploaded data, as a secure download by following the instructions on this page<a href="#_msocom_6" id="_anchor_6" name="_msoanchor_6">[ER6]</a> . This right is subject to the Company’s right to delete the information associated with your account, as permitted by law, described below. </p>
<p>To access Allevia or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of Allevia that all the information you provide on Allevia is correct, current, and complete. You agree that all information you provide to register with Allevia or otherwise, including but not limited to through the use of any interactive features on Allevia, is governed by our Privacy Policy<a href="#_msocom_7" id="_anchor_7" name="_msoanchor_7">[ER7]</a> and the Authorization to Use and Disclose PHI<a href="#_msocom_8" id="_anchor_8" name="_msoanchor_8">[ER8]</a> , and you consent to all actions we take with respect to your information that are consistent with those documents.</p>
<p>If you choose, or are provided with, a user name, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to Allevia or portions of it using your user name, password, or other security information. You agree to notify us immediately if there is any unauthorized access to or use of your user name or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a computer or mobile device that is not your own, so that others are not able to view or record your password or other personal information.</p>
<p>We have the right to disable any user name, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use.<br />
</p>
<p><a name="co_anchor_a1051401_1"></a><strong>Intellectual Property Rights</strong> </p>
<p>Allevia and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof), are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.</p>
<p>These Terms of Use permit you to use Allevia for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our App, including without limitation any text, illustrations, photographs, graphics, video, or audio sequences (“Content”), except as follows:</p>
<ul>
<li>Your computer or mobile device may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.</li>
</ul>
<ul>
<li>You may store files that are automatically cached by your Web browser for display enhancement purposes.</li>
</ul>
<ul>
<li>You may download a single copy of Allevia to your computer or mobile device solely for your own personal, non-commercial use, not for further reproduction, publication, or distribution.</li>
<li>You may download secure copies of the data associated with your account, including Primary User Information and uploaded data, as described above.</li>
</ul>
<p>You must not:</p>
<ul>
<li>Modify copies of any materials from Allevia.</li>
</ul>
<ul>
<li>Use any Content from Allevia in any context except within Allevia; provided that you shall be permitted to modify and use any Content created by you or another member of your Network that does not violate the intellectual property rights of any third party.</li>
</ul>
<ul>
<li>Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site.</li>
</ul>
<p>You must not access or use for any purposes, commercial or otherwise, any part of Allevia or any services or materials available through Allevia, except for the intended purposes as described in these Terms of Use.</p>
<p>If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of Allevia except as expressly permitted by the Terms of Use, your right to use Allevia will cease immediately. No right, title, or interest in or to Allevia or any content on Allevia is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of Allevia not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, and other laws.<br />
</p>
<p><a name="co_anchor_a974177_1"></a><strong>Trademarks</strong> </p>
<p>“Allevia,” the Company name, the Allevia logo, the Company logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on Allevia are the trademarks of their respective owners.<br />
</p>
<p><a name="co_anchor_a342778_1"></a><strong>Prohibited Uses</strong></p>
<p>You may use Allevia only for lawful purposes and in accordance with these Terms of Use. You agree that:</p>
<ul>
<li>You will not use Allevia in any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries, and any law governing the privacy or security of health information, such as HIPAA, or that would cause the Company to violate any such law or regulation.</li>
</ul>
<ul>
<li>You will not use Allevia to exploit, harm, or attempt to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise.</li>
<li>You will not use any electronic communication feature of Allevia for any purpose that is unlawful, tortious, abusive, intrusive on another’s privacy, harassing, libelous, defamatory, embarrassing, obscene, threatening, or hateful.</li>
<li>You will not use Allevia to upload, post, reproduce, or distribute any information, software, or other material protected by copyright or any other intellectual property right (as well as rights of publicity and privacy) without first obtaining the permission of the owner of such rights.</li>
<li>You will only use Allevia to collect or store information about yourself, the Primary User of the account.</li>
<li>You will not use Allevia for any commercial purpose not expressly approved by Company in writing. You will not use Allevia to upload, post, email, or otherwise transmit any advertising or promotional materials, including without limitation “junk mail,” “surveys,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation or unauthorized communication.</li>
<li>You will not upload, post, email, or otherwise transmit any material that contains viruses or any other computer code, files, or programs that might interrupt, limit, or interfere with the functionality of any computer software or hardware or telecommunications equipment.</li>
<li>You will not use Allevia when you are driving a motor vehicle, even if doing so is legally permitted in your location.</li>
</ul>
<ul>
<li>You will not impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity (including without limitation by using e-mail addresses or screen names associated with any of the foregoing).</li>
</ul>
<ul>
<li>You will not engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of Allevia, or that, as determined by us, may harm the Company or users of Allevia or expose them to liability.</li>
</ul>
<p>Additionally, you agree not to:</p>
<ul>
<li>Use Allevia in any manner that could disable, overburden, damage, or impair the site or interfere with any other party’s use of Allevia, including their ability to engage in real time activities through Allevia.</li>
</ul>
<ul>
<li>Use any robot, spider, or other automatic device, process, or means to access Allevia for any purpose, including monitoring or copying any of the material on Allevia.</li>
</ul>
<ul>
<li>Use any manual process to monitor or copy any of the material on Allevia or for any other unauthorized purpose without our prior written consent.</li>
</ul>
<ul>
<li>Use any device, software, or routine that interferes with the proper working of Allevia.</li>
</ul>
<ul>
<li>Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of Allevia, the server on which Allevia is stored, or any server, computer, or database connected to Allevia.</li>
</ul>
<ul>
<li>Attack the Company or Allevia via a denial-of-service attack or a distributed denial-of-service attack.</li>
</ul>
<ul>
<li>Otherwise attempt to interfere with the proper working of Allevia.<a name="co_anchor_a583166_1"></a></li>
</ul>
<p><a name="co_anchor_a80302_1"></a><br />
<strong>Your Right to Terminate</strong> </p>
<p>You may terminate your Valhalla account for any reason and at any time by notifying us at support@valhalla.healthcare. Please keep in mind that terminating your Valhalla account may affect your ability to receive medical care.<br />
</p>
<p><strong>Monitoring and Enforcement; Termination by Valhalla</strong> </p>
<p>We have the right to:</p>
<ul>
<li>Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of Allevia.</li>
</ul>
<ul>
<li>Terminate or suspend your access to all or part of Allevia for any or no reason, including without limitation, any violation of these Terms of Use.</li>
</ul>
<p>Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through Allevia. YOU WAIVE AND HOLD HARMLESS THE COMPANY FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY THE COMPANY DURING OR AS A RESULT OF ITS INVESTIGATIONS AND FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER THE COMPANY OR LAW ENFORCEMENT AUTHORITIES.</p>
<p>All electronic communications using Allevia shall be encrypted. You acknowledge that there is nevertheless a risk that data, including email, electronic communications, and personal data, may be accessed by unauthorized third parties when communicated between you and Company or between you and other parties.</p>
<p>Company and its affiliates and agents may monitor your use of Allevia to evaluate the quality of service you receive, your compliance with the Terms of Use, the security of Allevia, or for other reasons. You agree that such monitoring activities will not entitle you to any cause of action or other right with respect to the manner in which Company or its affiliates or agents monitor your use of Allevia and enforces or fails to enforce the Terms of Use or any other agreement. In no event will Company or any of its affiliates or agents be liable for any costs, damages, expenses, or any other liabilities incurred by you as a result of monitoring activities by Company or its affiliates or agents.</p>
<p>However, we cannot review all material before it is posted on Allevia, and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.</p>
<p>The Company may terminate your account and your use of Allevia for any reason, including, among other things: your non-payment; your decision to cancel; the Company’s dissolution; and your violation of the Terms of Use. If your account is terminated, Company may, in its sole discretion, delete and destroy any or all data associated with your account, including without limitation Primary User Information, to the extent allowed by law. <br />
</p>
<p><strong>Obtaining</strong> <strong>your Health Data</strong></p>
<p>At any time prior to the termination of your account, you may obtain a full copy of your Primary User Information for free by following the instructions listed here<a href="#_msocom_9" id="_anchor_9" name="_msoanchor_9">[ER9]</a> .</p>
<p>After termination of your account, your Primary User Information may no longer be available. It is very important to make sure that you and/or your Provider(s) obtain from Valhalla whatever records you wish to keep before your account is terminated.<br />
</p>
<p><a name="co_anchor_a631763_1"></a><strong>Content Standards</strong> </p>
<p>All Primary User Information and use of Allevia must comply with these Content Standards. Primary User Information must in its entirety comply with all applicable federal, state, local, and international laws and regulations. Without limiting the foregoing, Primary User Information must not:</p>
<ul>
<li>Contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory or otherwise objectionable.</li>
</ul>
<ul>
<li>Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.</li>
</ul>
<ul>
<li>Infringe any patent, trademark, trade secret, copyright or other intellectual property or other rights of any other person.</li>
</ul>
<ul>
<li>Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms of Use and our Privacy Policy. <a href="#_msocom_10" id="_anchor_10" name="_msoanchor_10">[ER10]</a> </li>
</ul>
<ul>
<li>Be likely to deceive any person.</li>
</ul>
<ul>
<li>Promote any illegal activity, or advocate, promote, or assist any unlawful act.</li>
</ul>
<ul>
<li>Cause annoyance, inconvenience or needless anxiety or be likely to upset, embarrass, alarm or annoy any other person.</li>
</ul>
<ul>
<li>Impersonate any person, or misrepresent your identity or affiliation with any person or organization.</li>
</ul>
<ul>
<li>Involve commercial activities or sales, such as contests, sweepstakes, and other sales promotions, barter, or advertising.</li>
</ul>
<ul>
<li>Give the impression that they emanate from or are endorsed by us or any other person or entity, if this is not the case.<br />
</li>
</ul>
<p><a name="co_anchor_a165957_1"></a><a name="co_anchor_a641274_1"></a><strong>Reliance on Information Posted</strong> </p>
<p>Except for information about your account and the status of membership in your Network, the information and other content that you may encounter or obtain through your use of Allevia is created entirely by third parties within your Network, not by the Company. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to Allevia, or by anyone who may be informed of any of its contents.</p>
<p> Allevia may include content provided by third parties, including materials provided by other users, bloggers and third-party licensors, syndicators, aggregators and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company. We are not responsible or liable to you or any third party for the content or accuracy of any materials provided by any third parties.<a name="co_anchor_a908307_1"></a></p>
<p><a name="co_anchor_a212305_1"></a><strong>Information About You and Your Use of Allevia</strong> </p>
<p>All information we collect on Allevia is subject to our Privacy Policy<a href="#_msocom_11" id="_anchor_11" name="_msoanchor_11">[ER11]</a> , Authorizations to Use and Disclose PHI, and Business Associate Agreements. <a href="#_msocom_12" id="_anchor_12" name="_msoanchor_12">[ER12]</a> By using Allevia, you consent to all actions taken by us with respect to your information in compliance with these documents.</p>
<p><a name="co_anchor_a457429_1"></a><a name="co_anchor_a173099_1"></a><strong>Geographic Restrictions</strong> </p>
<p>The Company that owns Allevia is based in the State of Texas in the United States. We provide Allevia for use only by persons located in the United States. We make no claims that Allevia or any of its content is accessible or appropriate outside of the United States. Access to Allevia may not be legal by certain persons or in certain countries. If you access Allevia from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.</p>
<p><a name="co_anchor_a107208_1"></a><strong>Disclaimer of Warranties</strong> </p>
<p>YOUR USE OF ALLEVIA, ITS CONTENT, AND ANY INFORMATION OR SERVICES OBTAINED THROUGH ALLEVIA IS AT YOUR OWN RISK. ALLEVIA, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH ALLEVIA ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF ALLEVIA OR ANY INFORMATION OR SERVICES TRANSMITTED OR OBTAINED BY MEANS OF ALLEVIA. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT ALLEVIA, ITS CONTENT, OR ANY INFORMATION OR SERVICES OBTAINED THROUGH ALLEVIA WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, OR THAT ALLEVIA OR ANY INFORMATION OR SERVICES OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.</p>
<p>THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE.</p>
<p>THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.</p>
<p><a name="co_anchor_a136928_1"></a><strong>Indemnification and Covenant Not To Sue</strong> </p>
<p>You agree to defend, indemnify and hold harmless the Company, its affiliates, licensors and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, penalties, audits, consent decrees, or fees (including attorneys’ fees) arising out of or relating to (i) your negligence or willful misconduct, (ii) your breach or violation of any of the Terms of Use, the Authorization to Use and Disclose PHI, or any other agreement, (iii) your failure to maintain the secrecy and security of your login information (such as your username and password) or any Primary User Information, or (iv) your use of Allevia, including, but not limited to, any use of Allevia’s content, services, and products other than as expressly authorized in these Terms of Use, or your use of any information obtained from Allevia.</p>
<p>You further agree to indemnify, defend, and hold Company harmless from and against any claims, suits, actions, causes of action, losses, or the like, (collectively, “Claims”), including without limitation legal fees and costs, brought against Company by any third party or parties, in connection with any claim for liability (including without limitation medical malpractice liability) arising from or relating to the provision of medical or health care, including without limitation any diagnosis, prescription, treatment plan, or treatment (including the failure to provide treatment), whether or not developed, discussed, or otherwise communicated or conducted by means of Allevia.</p>
<p>You agree that you, and your agents, representatives, estate, successors, and assigns, shall not seek, sue to obtain, or obtain compensation, damages, indemnification, contribution, or other remedy from Company for any losses, injuries, harm, or other liabilities that arise from or relate to the use of Allevia by you or any other person or entity in connection with your health care, your diagnosis, your treatment plan, or the provision of treatment (or failure to provide treatment) to you, whether or not the result of professional malpractice, and including (without limitation) losses, injuries, harm, and other liabilities caused by the failure by you or any other member of your Network to communicate with each other effectively, accurately, timely, or at all.<br />
</p>
<p><strong>Limitation on Liability</strong> </p>
<p>IN NO EVENT WILL THE COMPANY, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, ALLEVIA, ANY WEBSITES LINKED TO IT, ANY CONTENT ON ALLEVIA OR LINKED WEBSITES, OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH ALLEVIA OR SUCH LINKED WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE, IN EXCESS OF THE AMOUNT THAT YOU HAVE PAID TO THE COMPANY.</p>
<p>THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.<a name="co_anchor_a962353_1"></a><br />
</p>
<p><a name="co_anchor_a699054_1"></a><strong>Governing Law and Jurisdiction</strong> </p>
<p>All matters relating to Allevia and these Terms of Use and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Texas without giving effect to any choice or conflict of law provision or rule.</p>
<p>All matters relating to Allevia and these Terms of Use and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims) shall be determined by binding arbitration before a single arbitrator carried out in accordance with the commercial dispute rules of the American Arbitration Association. Such arbitration shall be heard in Houston, Texas, and either party may enter the final ruling of the arbitrator for judgment in a court of competent jurisdiction. The fees of the Association and the arbitrator shall be divided equally between the parties, and each party otherwise shall pay its own legal fees and related expenses. The arbitrator shall have the authority to order any remedies, legal or equitable, which a party could obtain from a court of competent jurisdiction based on the claims asserted (except attorneys’ fees and costs), and nothing more; provided, however, there shall be no authority for a dispute to be arbitrated on a class action basis, nor shall consolidation or joinder with the claims of another person be permitted. The arbitrator shall prepare a written decision setting forth his or her findings of fact and law. Subject to the FAA and other applicable law, the arbitrator’s award shall be final and binding, without right of appeal. Any party may seek to have judgment entered upon the award by a court of competent jurisdiction.<br />
</p>
<p><strong>Limitation on Time to File Claims</strong> </p>
<p>ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR ALLEVIA MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.</p>
<p><strong>Waiver and Severability</strong> </p>
<p>No waiver of by the Company of any term or condition set forth in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.</p>
<p>If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.<br />
</p>
<p><a name="co_anchor_a361445_1"></a><strong>Entire Agreement</strong> </p>
<p>The Terms of Use, our Privacy Policy, the Authorization to Use and Disclose PHI, and any relevant agreement or terms of use to which you have agreed pursuant to your decision to download Allevia, constitute the sole and entire agreement between you and Valhalla, Inc., with respect to Allevia and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to Allevia. ‌<br />
</p>
<p><strong>Your Comments and Concerns</strong> </p>
<p>All other feedback, comments, requests for technical support and other communications relating to Allevia should be directed to: support@valhalla.healthcare.</p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<hr />
<p><a name="_msocom_1"></a></p>
<p> <a href="#_msoanchor_1">[ER1]</a>Link to Privacy Policy</p>
<p><a name="_msocom_2"></a></p>
<p> <a href="#_msoanchor_2">[ER2]</a>Link to authorization</p>
<p><a name="_msocom_3"></a></p>
<p> <a href="#_msoanchor_3">[ER3]</a>Link again.</p>
<p><a name="_msocom_4"></a></p>
<p> <a href="#_msoanchor_4">[ER4]</a>Link</p>
<p><a name="_msocom_5"></a></p>
<p> <a href="#_msoanchor_5">[ER5]</a>Link</p>
<p><a name="_msocom_6"></a></p>
<p> <a href="#_msoanchor_6">[ER6]</a>Link to a page that facilitates secure download.</p>
<p><a name="_msocom_7"></a></p>
<p> <a href="#_msoanchor_7">[ER7]</a>Link</p>
<p><a name="_msocom_8"></a></p>
<p> <a href="#_msoanchor_8">[ER8]</a>Link</p>
<p><a name="_msocom_9"></a></p>
<p> <a href="#_msoanchor_9">[ER9]</a>Link.</p>
<p><a name="_msocom_10"></a></p>
<p> <a href="#_msoanchor_10">[ER10]</a>Link</p>
<p><a name="_msocom_11"></a></p>
<p> <a href="#_msoanchor_11">[ER11]</a>Link.</p>
<p><a name="_msocom_12"></a></p>
<p> <a href="#_msoanchor_12">[ER12]</a>Link</p>
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<h1><strong>You went to school to be a healthcare provider,<img alt="" src="http://i68.tinypic.com/z4qop.png" style="float:right; height:241px; width:206px" /> </strong></h1>
<h1><strong>not a glorified scribe.</strong></h1>
<p><br />
Let's face it. It seems like today's practice focuses<em> too much</em> on charting and <em>not enough on caring</em>. The growing documentation burden in healthcare leaves you with the feeling that medicine isn't what it used to be.<br />
<br />
We created Allevia™ to help apply technology where the EHR falls short. With the help of our solution, providers can reclaim the sacred art they signed up for from the very beginning.</p>
<hr />
<h1><strong>Why your practice should use Allevia™</strong></h1>
<div class="provider_list">
<ul>
<li>
<figure><img alt="" src="http://i63.tinypic.com/2sakynt.png"/></figure>
<figcaption>
<h2>Less EHR Time</h2>
<p>Allevia™ captures in-depth clinical intake and generates a draft note in the EHR prior to your patient's visit. Our studies have shown a <strong>30% reduction in EHR usage</strong> with Allevia™, leading up to<strong> 1 hour saved per physician per day</strong> in documentation.</p>
</figcaption>
</li>
<li>
<figure><img alt="" src="http://i68.tinypic.com/167va5e.png"/></figure>
<figcaption>
<h2>Saves money</h2>
<p>Allevia™ is a fraction of the cost of scribes, medical assistants, and transcription services. Most clients see a <strong>90% cost </strong><strong>reduction</strong> due to requiring fewer ancillary staff, allowing the practice to be more efficient by keeping overhead costs low.</p>
</figcaption>
</li>
<li>
<figure><img alt="" src="http://i68.tinypic.com/2cr3xqc.png"/></figure>
<figcaption>
<h2>Higher Quality Notes</h2>
<p>Unlike most EHR-provided intake, Allevia™ generates usable clinical notes in the format clincians are used to consuming data. Allevia™ captures a <strong>detailed History of Present Illness (HPI)</strong>, identifies relevant <strong>Pertinent Postives and Pertinent Negatives</strong>, and conducts a <strong>comprehensive Review of Systems (ROS)</strong> including extended systems of the Chief Complaint and minimal information from all others.</p>
</figcaption>
</li>
<li>
<figure><img alt="" src="http://i64.tinypic.com/mwy59l.png"/></figure>
<figcaption>
<h2>More Revenue</h2>
<p>Physician practices improperly undercode 21% of all cases, leading to over $50,000 left on the table per physician each year. Because of the ability to perform clinical-level intake, Allevia is able to <strong>optimizing coding accuracy</strong> for all Evaluation Management (E/M) CPT standards. Our clients currently see a<strong> 10% increase in their E/M accuracy and fee-for-service (FFS) billing volume</strong> by enhancing their EHR with Allevia™.</p>
</figcaption>
</li>
<li>
<figure><img alt="" src="http://i68.tinypic.com/9px7gj.png"/></figure>
<figcaption>
<h2>Lower Malpractice Risk</h2>
<p>Because of the ability to collect clinical information directly from the patient, Allevia™ can help <strong>minimize malpractice claims</strong> in certain "he said-she said" cases. Our technology keeps <strong>virtual visitation logs</strong> of each patient's encounter and their inputs which can be provided under legal circumstances.</p>
</figcaption>
</li>
</ul>
</div>
<div style="background:#eeeeee; border:1px solid #cccccc; padding:5px 10px"><strong>Like the thought of fewer notes and more revenue?</strong> Schedule a demonstration with one of our specialists today: [<a href="https://calendly.com/abaqui/alleviademo"><strong>Schedule a Demo</strong></a>]</div>
<p> </p>
<p>Learn more about Allevia™ by clinical sub-specialty:</p>
<ul>
<li>Orthopedics</li>
<li>Primary Care</li>
<li>OB/GYN (coming soon)</li>
<li>Pediatrics (coming soon)</li>
</ul>
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<h2>We're currently accepting <strong>limited integration requests</strong> via select partnership programs with enterprise pricing benefits for the following organizations:<br />
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<p><strong>Telehealth</strong></p>
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<div style="background:#eeeeee; border:1px solid #cccccc; padding:5px 10px"><strong>Interested in exploring a collaboration?</strong> Contact us at <a href="mailto:partnerships@valhalla.healthcare?subject=Allevia%20Partnership%20Inquiry%3A%20%5BYour%20Organization's%20Name%20Here%5D"><strong>partnerships@valhalla.healthcare</strong></a> to start a conversation with our team. </div>
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'bottom_content' => '<h2>General</h2>
<p><strong>What is Allevia™?</strong><br />
Allevia™ is an EHR plug-in application that automates clinical documentation for healthcare providers by performing clinical-level intake with patients and creating draft clinical notes.</p>
<p><strong>What is Valhalla Healthcare?</strong><br />
Valhalla Healthcare is a team of healthcare providers and programmers who use advanced technology to deliver the affordable, accessible, and effective healthcare everyone deserves. It is also happens to be the company that owns the Allevia™ app. </p>
<p><strong>Do patients to download Allevia™</strong><strong> on any devices?</strong><br />
No. There are no downloads required by patients or ancillary staff. The exception is the app may be downloaded onto your EHR via an EHR marketplace as with Epic®'s App Orchard, athenahealth®'s App Marketplace, and NextGen®'s Marketplace.</p>
<p><strong>How is Allevia™ different than the intake or patient portals my EHR provides?</strong><br />
If there's something providers are certain of, it's that EHRs were not built for its practicality in clinical medicine. With the help of artificial intelligence (AI) and big data, Allevia™ significantly extends the clinical intake provided by the EHR and portal. This AI-based extension of intake makes available the ability to generate EHR notes for providers in advance of patient visits.The result is reduced EHR use time, higher quality notes, optimized billing accuracy, and lower malpractice claims in certain situations.</p>
<p><strong>Can I see a live demonstration of Allevia™ and its features?</strong><br />
Absolutely! Click <strong><a href="https://calendly.com/abaqui/alleviademo" target="_blank">here</a></strong> to schedule a demo with one of our platform specialists.</p>
<hr />
<h2>Clinical</h2>
<p><strong>What is the purpose of Allevia to providers?</strong><br />
Allevia™'s primary goal is to compose as much of their note in advance so providers can spend less time documenting and more time doctoring. Additionally, . </p>
<p><strong>Does Allevia™ replace my EHR or patient portal? </strong><br />
No. Allevia™ does not replace your EHR or patient portal. Instead, Allevia™ plugs into to your EHR and patient portal to provide enhanced clinical-level intake on top of everything else already provided by your current system.</p>
<p><strong>Can Allevia™ act as a stand-alone intake system?</strong><br />
Most EHRs already have patient portals as required by meaningful use. However, if requested Allevia™ can be implemented as a full patient portal solution. Allevia™ has extended features provided by patient portals and collects the following: <em>General Information</em>, <em>Medications</em>, <em>Past Medical History</em>, S<em>ocial History</em>, <em>Family History</em>,<em> Immunizations</em>,<em> Social & Behavioral Risk Factors</em>, <em>Allergies</em>, and <em>OB/GYN History</em>. To request Allevia™ as a stand-alone intake solution, please contact us at contact@valhalla.healthcare.</p>
<p><strong>Does Allevia™ provide diagnoses?</strong><br />
No. Allevia™ never provides recommendations, probabilities, differential diagnoses, assessments or treatment plans; just clinical notes. The app leaves that up to the only individuals trained in providing a final and accurate diagnosis - <em>clinicians</em>.</p>
<p><strong>How does Allevia™ determine what the "right" intake questions are?</strong><br />
Allevia™ is built using evidence-based and epidemiological data sets that harnesses thousands of patient cohorts. Allevia™ rapidly cross-references these data sets with the patient's unique medical history to identify the most significant clinical variables using objective probability measures. And thanks to the underlying machine learning technology, Allevia™'s identification continues to improve with the more patients that use the application.</p>
<p><strong>What is the clinical accuracy?</strong><br />
We estimate the accuracy of intake questions and quality of clinical notes to be at the fourth year medical student to intern range. </p>
<p><strong>Which clinical specialties can Allevia™ be used for?</strong><br />
Allevia™ currently covers primary care and orthopedics (head-to-toe). Our team will be implementing versions capable of covering OB/GYN and Pediatrics in late 2019.</p>
<p><strong>My clinical sub-specialty isn't available yet. Can I request a module for my specialty?</strong><br />
Depending on our team's workload and other factors, we're capable of introducing specialty modules on an as-needed basis. For more information, please reach out to us at contact@valhalla.healthcare for additional details.</p>
<hr />
<h2>Technical</h2>
<p><strong>Which EHRs can you connect to?</strong><br />
We can connect to any EHR. Our integration team is experienced in working with most large and small EHR providers. </p>
<p><strong>How to you transfer data? </strong><br />
We're able to exchange data through HL7 feeds, FHIR, CCD, C-CDA, and most custom APIs.</p>
<p><strong>Which devices can Allevia™ be used on?</strong><br />
Allevia™ can be used on any device that is connected to the internet. This includes personal patient devices such as computers or smartphones and clinic-provided devices such as tablets or kiosks.</p>
<p><strong>Does Allevia™</strong><strong> require any specific operating systems to function (ie: Apple iOS, Android, Windows, etc)?</strong><br />
Allevia™ is operating system-agnostic due to being a web application. Allevia™ is accessible as long as the device is connected to the internet.</p>
<p><strong>How long does it take to integrate Allevia into my practice?</strong><br />
Assuming all parties provide promopt responses, the integration process can take about 30-45 days per location. Some integrations can take longer due to slower responses from EHR providers when new API integrations/customizations need to be established.</p>
<p><strong>Our practice doesn't have any tablets. Can you provide computer tablets?</strong><br />
Yes! We're happy to provide our standard computer tablets pre-loaded with Allevia™ for your practice to use.</p>
<hr />
<h2>HIPAA</h2>
<p><strong>Is Allevia™ HIPAA-compliant?</strong><br />
Yes. As healthcare providers ourselves, patient privacy and security mean more to us than just meeting the bare minimum. We invest significant resources not only to meet HIPAA standards but also in proactively implementing our own measures to maximize our cybersecurity protocol. </p>
<p><strong>Do you ever sell patient data? </strong><br />
We never sell patient data. Our team strongly believes your data is your property. Period.</p>
<p><strong>Is there any way patient data is used?</strong><br />
We may apply your de-identified data for improving the accuracy of our technology to help your providers deliver better quality care. In some rare cases of specific technical issues, a HIPAA-trained healthcare provider and/or administrator may have to access limited patient health information to resolve the underlying error. </p>
<hr />
<h2>Other Questions</h2>
<p>Don't see your question anywhere above? Shoot us a message to <a href="mailto:contact@valhalla.healthcare"><strong>contact@valhalla.healthcare</strong></a> or fill out our <strong><a href="https://www.allevia.md/pages/contact-us">contact form</a></strong> and we'll get back to you with an answer!</p>
<p> </p>
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<p><em>Authorization to Use, Disclose, and Obtain My Personal Health Information</em></p>
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<p> </p>
<p><em>Authorization for Specific Types of Personal Health Information</em></p>
<p>I understand that if my Personal Health Information contains the following types of information, I hereby consent and authorize the Providers and Valhalla to use or disclose it for the purposes described herein.</p>
<ul>
<li>HIV test results<a href="#_ftn1" name="_ftnref1">[1]</a></li>
<li>Genetic screening test results</li>
<li>Alcohol and drug abuse history</li>
<li>Sexually transmitted disease (STD) information</li>
<li>Domestic violence/sexual assault counseling</li>
<li>Mental health diagnosis/treatment<br />
</li>
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<p><em>Persons and Entities to Whom the Provider Is Authorized to Disclose My Personal Health Information</em></p>
<p>I hereby authorize Providers, as well as Valhalla, to disclose my Personal Health Information to, obtain my Personal Health Information from, and discuss my Personal Health Information with, Valhalla.</p>
<p>My Providers are governed by HIPAA as “covered entities,” and Valhalla is governed by HIPAA as the Provider’s “business associate.” HIPAA requires the Provider and Valhalla to safeguard the security and privacy of my Personal Health Information. But other third parties may not be governed by HIPAA. If I give access to my account or my Network to any such third parties, my Personal Health Information may be subject to re-disclosure by such third parties, and it may not be possible to protect the privacy of such information. I hereby release the Providers, Valhalla, and the employees of the Providers and Valhalla from any liability arising from the re-disclosure of this information by such third parties. </p>
<p> </p>
<p>Unless I have specifically requested in writing that the disclosure of information be made in a certain format, I understand and agree that the Providers reserve the right to disclose information as permitted by this authorization in any manner that it deems to be appropriate and consistent with applicable law, including, but not limited to, verbally, in paper format, or electronically.</p>
<p> </p>
<p><em>Description and Purposes of Using/Disclosing/Obtaining Personal Health Information</em></p>
<p>This Authorization covers my “Personal Health Information.” My Personal Health Information includes all information that is disclosed by, between, or among myself, the Providers, and Valhalla through use of Allevia. It includes but is not limited to the information, communications, and documents that comprise my “Primary User Information” (as defined in the Valhalla Terms of Use). Personal Health Information also includes (but is not limited to) all information that relates to my diagnosis, treatment, payment, criminal record information, healthcare services, continuing care plans, demographic information, treatment progress, and assessment. It may also include information in my medical record, as well as any and all other “Protected Health Information” as defined by HIPAA.</p>
<p> </p>
<p>I understand that the purpose of using, disclosing, or obtaining this information is to improve assessment and treatment planning, to share information relevant to treatment, to coordinate treatment services, to improve health care operations, assist in billing for payment of services, and generally to facilitate the coordination of my healthcare between and among the members of the Network.</p>
<p> </p>
<p><em>My Rights</em></p>
<p><strong>By signing below, I acknowledge that I have read this authorization and understand that:</strong></p>
<ul>
<li>I may refuse to authorize the disclosure of the above healthcare information. My Providers will not condition my ability to receive healthcare services or treatment on providing or refusing to agree to this Authorization. But if I refuse to agree to this Authorization, I will not be permitted to use Allevia.</li>
<li>I may revoke this Authorization at any time by notifying Valhalla’s Privacy Officer by email at <strong>legal@valhalla.healthcare</strong> or by telephone at (781) 366-0310. I may also revoke this Authorization by terminating my Allevia account. Revoking this Authorization will not apply to information that was already used/disclosed/obtained in reliance on my having signed this form. </li>
<li>The health information that is disclosed pursuant to this Authorization may be subject to re-disclosure by a recipient, and it may not be possible to protect the privacy of this information once re-disclosed.</li>
<li>I have the right to make a written request to review my records before signing. I have the right to receive copies of my records for a reasonable fee.</li>
<li>I have a right to a copy of this signed authorization.</li>
</ul>
<p>I understand that this authorization will remain in effect until I revoke it as described above, or until I terminate my account with Valhalla.</p>
<hr />
<p><a href="#_ftnref1" name="_ftn1">[1]</a> I understand that authorizing the disclosure of this information could have adverse consequences if the information is misused. This may include discriminatory treatment, whether lawful or unlawful. I understand that the Providers will protect the confidentiality of information about my HIV status, sexually transmitted disease status, and all my healthcare records, as the law requires.</p>
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Introduction</a></p> <p>This Privacy Policy describes how Valhalla Healthcare, Inc. (“<strong>Company</strong>”, “<strong>Valhalla</strong>,” “<strong>we</strong>” or “<strong>us</strong>”) protects your information when you use the Company’s website, the Allevia website application (“<strong>Allevia</strong>”), and all related products and services. We respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes:</p> <ul> <li>The types of information we may collect or that you may provide when you purchase, download, install, register with, access, or use Allevia.</li> <li>Our practices for collecting, using, maintaining, protecting, and disclosing that information.</li> </ul> <p>This policy applies to services that we provide through Allevia, and to information we collect in Allevia and in other electronic communications sent through Allevia. This policy also applies to any other products, services, or platforms we may provide or make available to you from time to time, as well as your general dealings with us – including through our website and any other online or mobile platforms (collectively, the “<strong>Services</strong>”).</p> <p>This policy <strong>does not</strong> apply to information that you provide to or that is collected by any third party.</p> <p>Please read the Privacy Policy carefully before you start to use Allevia. This is a legally binding agreement and the equivalent of a signed, written contract.</p> <p><strong>By clicking to agree to the </strong><strong>Privacy Policy when this option is made available to you, you represent that you have read and considered this Privacy Policy, are 18 years of age or older, live in the United States, and accept and agree to be bound and abide by this Privacy Policy.</strong></p> <p><strong>You will not be allowed to access or use Allevia unless you indicate your agreement to this Privacy Policy. Following any revision to the Privacy Policy, you will not be allowed to continue to access or use Allevia unless you indicate your agreement to the revised version. </strong></p> <p>If you do not wish to agree to this Privacy Policy or to any revision thereof, then you must not access or use Allevia.</p> <p>Allevia is offered and available to users who are 18 years of age or older, are competent to enter into agreements, and reside in the United States or any of its territories or possessions. If you do not meet all of these requirements, you must not access or use Allevia.</p> <p> </p> <p><strong>2. Summary of Data Practices</strong></p> <table border="0" cellpadding="0" cellspacing="0"> <thead> <tr> <th style="width:371px"> <p><strong> Uses/Disclosures of Information</strong></p> </th> <th colspan="2" style="width:216px"> <p><strong>Types of Information</strong></p> </th> </tr> <tr> <th style="width:371px"> </th> <th style="width:132px"> <p><strong>Primary User Information (including Health Data, Personal Information, and Activity Logs)</strong></p> </th> <th style="width:84px"> <p><strong>De-Identified Aggregate Data</strong></p> </th> </tr> </thead> <tbody> <tr> <td style="width:371px"> <p>Do we disclose your information for the following purposes?</p> </td> <td style="width:132px"> </td> <td style="width:84px"> </td> </tr> <tr> <td style="width:371px"> <ul> <li>Marketing and advertising third party products and services</li> </ul> </td> <td style="width:132px"> <p>No</p> </td> <td style="width:84px"> <p>No</p> </td> </tr> <tr> <td style="width:371px"> <ul> <li>Marketing and advertising Allevia</li> </ul> </td> <td style="width:132px"> <p>No</p> </td> <td style="width:84px"> <p>Yes</p> </td> </tr> <tr> <td style="width:371px"> <ul> <li>Medical and pharmaceutical research</li> </ul> </td> <td style="width:132px"> <p>No</p> </td> <td style="width:84px"> <p>No</p> </td> </tr> <tr> <td style="width:371px"> <ul> <li>Creating Reports about our company and our user activity</li> </ul> </td> <td style="width:132px"> <p>No</p> </td> <td style="width:84px"> <p>Yes</p> </td> </tr> <tr> <td style="width:371px"> <ul> <li>Improving Allevia features to create a better user experience</li> </ul> </td> <td style="width:132px"> <p>No</p> </td> <td style="width:84px"> <p>Yes</p> </td> </tr> <tr> <td style="width:371px"> <ul> <li>To your insurer or employer</li> </ul> </td> <td style="width:132px"> <p>No</p> </td> <td style="width:84px"> <p>No</p> </td> </tr> <tr> <td style="width:371px"> <ul> <li>For developing software applications</li> </ul> </td> <td style="width:132px"> <p>No</p> </td> <td style="width:84px"> <p>Yes</p> </td> </tr> <tr> <td style="width:371px"> <p>Do we require our third party Service Providers to enter agreements that restrict what they can do with your Personal Information?</p> </td> <td style="width:132px"> <p>Yes</p> </td> <td style="width:84px"> <p>N/A</p> </td> </tr> <tr> <td style="width:371px"> <p>Do we stop all disclosure of your Primary User Information if you close your account?</p> </td> <td style="width:132px"> <p>Yes</p> </td> <td style="width:84px"> <p>N/A</p> </td> </tr> <tr> <td style="width:371px"> <p>Do we have Security Measures that are reasonable and appropriate to protect Primary User Information, in any form, from unauthorized access, disclosure, or use?</p> </td> <td style="width:132px"> <p>Yes</p> </td> <td style="width:84px"> <p>Yes</p> </td> </tr> <tr> <td style="width:371px"> <p>Do we store Primary User Information in the U.S. only?</p> </td> <td style="width:132px"> <p>Yes</p> </td> <td style="width:84px"> <p>Yes</p> </td> </tr> <tr> <td style="width:371px"> <p>Do we keep Activity Logs for your review?</p> </td> <td style="width:132px"> <p>Yes </p> </td> <td style="width:84px"> <p>N/A</p> </td> </tr> </tbody> </table> <p> </p> <p><strong>3. Definitions</strong></p> <p><strong>Activity Logs </strong></p> <p>Activity Logs are the Company’s records of when you interact with or through Allevia. This may include when you create, access, modify, delete, release, or export Primary User Information in or from Allevia.</p> <p><strong>De-Identified Aggregate Data </strong></p> <p>De-Identified Aggregate Data is Primary User Information that is: (1) grouped so it does not connect to you as an individual; and (2) has names and other identifiers removed or altered. In other words, De-Identified Aggregate Data is <strong>de-identified</strong> data and <strong>cannot be used to identify you as an individual. </strong>For example, De-Identified Aggregate Data might include statistical data that is calculated from a combination of your Health Data and the Health Data of other Primary Users. It is “de-identified” and cannot ever be connected to you personally.</p> <p><strong>Health Data</strong></p> <p>Health Data is the health information that you and the members of your Network collect, manage, and share via Allevia.</p> <p><strong>Health Profile</strong></p> <p>A Health Profile is a document that analyzes and summarizes the Health Data that the Primary User communicates to Allevia. Allevia will take the Health Data and assemble it into a summary for the Primary User to review and (if necessary) correct. Allevia will then transform that into a clinical summary for Providers to use. That clinical summary is the Health Profile.</p> <p><strong>Personal Information </strong></p> <p>Personal Information means demographic information about you by which you may be personally identified, such as your name, postal address, e-mail address, telephone number, medical record number, and other identifiers and information, not specifically about your health that Allevia collects that are defined as personal or personally identifiable information under an applicable law. Personal Information may also include but is not limited to your financial information or social security number. Personal Information does <em>not</em> include your Health Data.</p> <p><strong>Primary User </strong></p> <p>A Primary User is the individual at the heart of each Valhalla Network – the person whose health care all members of the Network are working to protect and improve. You are signing up to be the Primary User.</p> <p><strong>Primary User Information</strong></p> <p>When you sign up for and use Allevia, you provide information about yourself, and you authorize your Network Members to provide information about you to Allevia. This information, including your Personal Information, Activity Logs, and Health Data, is Primary User Information. Primary User Information includes any information collected or developed by Allevia that can be connected with you personally. Primary User Information does <em>not</em> include De-Identified Aggregate Data, which cannot be connected with you.</p> <p>Examples of Primary User Information include:</p> <ul> <li>Your name and contact information, such as your address, phone number, or email address</li> <li>Your Health Data</li> <li>Your Health Profile</li> <li>Your medical history, conditions, treatments, medications, and health insurance information</li> <li>Your Personal Information (non-health information that may be used to identify you, such as your age, gender, ethnicity, and occupation</li> <li>Information that is collected automatically when you use Allevia, such as your Activity Logs, your IP address, and “cookie” preferences</li> </ul> <p>As described further below, we may use your Primary User Information to achieve the following:</p> <ul> <li>Operate, improve and manage Allevia’s platform, software, and website</li> <li>Maintain and protect our computer systems</li> <li>Offer you resources for a better user experience and to improve your health, which may include (for examples) disease-specific education, links to relevant medical supplies, or suggested educational resources.</li> </ul> <p>Comply with the law, such as responding to subpoenas and search warrants.</p> <p><strong>Provider</strong> </p> <p>A Provider is any healthcare provider, healthcare practice, or hospital that accepts your invitation to access and interact with your Health Data and Health Profile. You and your Providers form your “<strong>Network</strong>.”</p> <p><strong>Reporting </strong></p> <p>Valhalla and our Service Providers might report about business activities and users of Allevia to others, such as investors, auditors, potential business partners, or public communities. Such Reports would only include De-Identified Aggregate Data.</p> <p><strong>Service Provider</strong></p> <p>A Service Provider is an entity that is hired to perform certain functions for Valhalla to support the development, maintenance, and implementation of Allevia. Service Providers may include software or website designers and data storage providers.</p> <p><strong>Security Measures </strong></p> <p>Security Measures include computer safeguards, secured files, encryption, physical safeguards, and employee security training. Valhalla may be required by law to notify you about particular data breaches, if any occur.</p> <p> </p> <p>4. Information We Collect and How We Collect It</p> <p>We collect information from and about users of Allevia:</p> <ul> <li>Directly from you when you enter it into Allevia.</li> <li>Directly from the Providers in your Network.</li> <li>From other apps that you may use (such as fitness and health trackers) when you <strong>provide approval</strong> for Allevia to synchronize with and/or obtain information from such other apps.</li> <li>Automatically when you use Allevia.</li> </ul> <p><strong>We Collect: Information That You Provide to Us.</strong> </p> <p>When you download, register with, or use Allevia, we may ask you provide information:</p> <ul> <li>That is Health Data.</li> <li>Personal Information (defined above).</li> <li>That is about you but individually does not identify you, such as your smart phone model and operating system version, your IP address, your internet browser type.</li> </ul> <p>This information includes:</p> <ul> <li>Information that you provide by filling in forms within Allevia. This includes information provided at the time of registering to use Allevia, subscribing to our service, posting material, entering Health Data, and requesting further services. We may also ask you for information when you report a problem with Allevia.</li> <li>Records and copies of your correspondence (including e-mail addresses and phone numbers), if you contact us.</li> <li>Your responses to surveys that we might ask you to complete for research purposes.</li> <li>Your search queries on Allevia.</li> </ul> <p><strong>We Collect: Your Health Data</strong></p> <p>Allevia’s main purpose is to facilitate the transmission of medical information between the Primary User and the Providers in his/her Network. This includes the information that you provide in response to Allevia’s questions and forms, as well as health-related documents that you may upload. In addition, members of your Network can add information about your health, add items to your Medications List, view your Symptom List, upload laboratory results, radiology reports, health forms, and data from health-tracking applications that you choose to link, and anything else related to your health care that you or your Providers choose to communicate. These types of information are, collectively, your Health Data.</p> <p>We will treat your Health Data (and the Health Profile that Allevia automatically assembles from your Health Data) as private and highly confidential, and will implement strong Security Measures to safeguard it. Please be aware that no security measures are perfect or impenetrable.</p> <p>In addition, we cannot control and are not responsible for the conduct of the Providers in your Network. By using Allevia and choosing whom to invite to your Network, you accept and assume the risk that the confidentiality of your Primary User Information may be breached by your Network Members.</p> <p><strong>We Collect: Information Via Automatic Collection And Tracking.</strong> </p> <p>When you download, access, and use Allevia, it may use technology to automatically collect:</p> <ul> <li><strong>Activity Logs.</strong> When you access and use Allevia, we will automatically collect certain details of your access to and use of Allevia (your Activity Log), including traffic data and other communication data and the resources that you access and use on or through Allevia.</li> <li><strong>Device Information.</strong> We may collect information about your mobile device and internet connection, including the device’s unique device identifier, IP address, operating system, browser type, mobile network information, and the device’s telephone number.</li> <li><strong>Stored Information and Files.</strong> With your in-app approval, Allevia also may access metadata and other information associated with other files stored on your device. This may include, for example, photographs, audio and video clips, personal contacts, and address book information.</li> </ul> <p>If you do not want us to collect the information described above, please do not download Allevia or, if already downloaded, delete it from your device. For more information, see the section titled “Your Choices about Our Collection, Use and Disclosure of Your Information.”</p> <p>We also may use these technologies to collect information about your activities over time and across third-party websites, apps, or other online services (so-called “behavioral tracking”).</p> <p><strong>Information Collection And Tracking Technologies.</strong> We may use certain technologies for automatic information collection:</p> <ul> <li>Allevia, a web application, does not use “web beacons.” It does employ “cookies.” A cookie is a small file, placed on your computer or mobile device, that contains information such as your site preferences or login status. If you do not wish to accept cookies when you visit our website, it may be possible to reject or disable them by activating appropriate setting on your browser or smartphone. However, this may prevent you from accessing parts of the website and receiving the full benefit of the Service.</li> </ul> <p><strong>NOTE: Children under the Age of 13</strong></p> <p>Allevia is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at: office@valhalla.healthcare.</p> <p><br /> 5. Information Collection from Providers</p> <p>In general, Valhalla collects all information that you supply directly to Allevia. We also may collect information from your Providers whom you expressly authorize to use Allevia with respect to you and your information. By authorizing a Provider to join your Network, you also authorize us to collect information about you from your Provider's support staff and from other practitioners affiliated with your Provider or in your Provider's practice. Further, we may collect information from other third party information providers that you expressly authorize to send information to your Valhalla account.</p> <p><strong>6. Automatic Information Collection by Third Parties</strong></p> <p>When you use your device to visit a website or run any software application, including Allevia and our website, please be aware that certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties may include:</p> <ul> <li>Advertisers, ad networks, and ad servers.</li> <li>Analytics companies.</li> <li>Your mobile device manufacturer.</li> <li>Your mobile service provider.</li> </ul> <p>These third parties may use tracking technologies to collect information about you when you use Allevia. The information they collect may be associated with you, or they may collect information about your online activities over time and across different websites, apps and other online services websites. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.</p> <p><strong>We do not control these third parties’ tracking technologies or how they may be used.</strong> If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. </p> <p> </p> <p>Click here <a href="#_msocom_1" id="_anchor_1" name="_msoanchor_1">[ER1]</a> for information on how you can opt out of behavioral tracking and behavioral marketing on or through Allevia and how we respond to browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.</p> <p> </p> <p>7. How We Use Your Information</p> <p>Valhalla uses your Primary User Information to provide the Services as described on our website and in our Terms of Use, as well as to enhance the performance of the Services and/or create new services. We will not use your Primary User Information for product development or product enhancement without your express, written permission.</p> <p>If you choose to invite a Provider to your Network and participate in the Services with you, then Valhalla may use your information to facilitate the exchange of information and communication between you and your Network.</p> <p>By inviting Providers to your Network, you acknowledge and agree that some or all of your Health Data and Health Profile may be sent to your Provider Network through the Services or through interfaces with other Providers’ information systems, and you understand that such Health Data and Health Profile may be incorporated into your health record maintained by your Provider.</p> <p>Valhalla will not share the content of your Primary User Information except as permitted under this Privacy Policy, the Terms of Use, an Authorization to Use and Disclose Protected Health Information, a Business Associate Agreement, or as required by law, unless all relevant parties expressly consent to or authorize disclosure.</p> <p>We will not use, sell, or disclose any of your Primary User Information – your Personal Information, Activity Logs, Health Data, and Health Profile – to market products or services. We may use De-Identified Aggregate Data for the limited purpose of promoting Allevia itself. (For example, we may use statistics derived from De-Identified Aggregate Data to demonstrate that Allevia has positive effect on the health of its users.)</p> <p>We may, however, use Primary User Information to tell you about products and services that are directly related to Allevia, such as notifications of new features and software updates.</p> <p>Allevia may also send you non-sponsored, marketing-free, and advertisement-free educational materials. Allevia would select the recipients of educational materials automatically, based on the medical conditions that you selected in your profile. The automatic process will be “blind” – we will not have access to the list of recipients of any educational material, or identifying information about any recipient in connection with any diagnosis code.</p> <p>We may use your Personal Information – name, account information, contact information, etc. – to:</p> <ul> <li>Provide you with Allevia and its contents, the Services, and any other information, products, or services that you request from us.</li> <li>Facilitate your communications with other Network Members.</li> <li>Fulfill any other purpose for which you provide it.</li> <li>Give you notices about your account, including expiration and renewal notices.</li> <li>Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.</li> <li>Notify you when Allevia updates are available, and of changes to any products or services we offer or provide through it.</li> </ul> <p>In addition, Providers in your Network may use your Health Data and Health Profile to facilitate your health care, develop your medical record, bill governmental and private payers, and other purposes in their discretion.</p> <p>The usage information we collect (including Activity Logs) helps us to improve Allevia and to deliver a better and more personalized experience by enabling us to:</p> <ul> <li>Estimate our audience size and usage patterns.</li> <li>Store information about your preferences, allowing us to customize Allevia according to your individual interests.</li> <li>Speed up your user experience.</li> <li>Recognize you when you use Allevia.</li> </ul> <p> </p> <p>8. Disclosure of Your Information</p> <p>We may disclose aggregated information about our users that does not identify any individual or device – that is, De-Identified Aggregate Data – without restriction, except as otherwise stated in this Privacy Policy.</p> <p>We may disclose your Primary User Information – that is, your Personal Information, Health Data, Health Profile, and Activity Logs – that we collect or that you or a Provider in your Network provides:</p> <ul> <li>To fulfill the purpose for which you provide it. For example, if you use the feature on Allevia or website that asks Valhalla to invite a Provider to join your Network, we will include your name and email address in the notification that we send your Provider.</li> <li>For any other purpose disclosed by us when you provide the information.</li> <li>With your consent.</li> <li>To third parties participating in the Services whom you authorize – that is, the Providers in your Network.</li> <li>To Valhalla’s subsidiaries and affiliates (Applies to Personal Information only; we will not disclose your Health Data or Activity Logs to these entities).</li> <li>To Valhalla’s Service Providers and other third parties we use to provide technical support and other services and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.</li> <li>To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information that we hold about Allevia users is among the assets transferred. (In such case, your Primary User Information would remain subject to the provisions of the Valhalla Privacy Policy that was in effect immediately prior to the transfer unless we provide you notice otherwise.)</li> <li>To comply with any court order, law, or legal process, including to respond to any government or regulatory request.</li> <li>To enforce our rights arising from any contracts entered into between you and us, including without limitation the Terms of Use, and for billing and collection.</li> <li>If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Valhalla Healthcare, Inc., our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and risk reduction.</li> </ul> <p>In addition, Providers in your Network may disclose your Health Data to facilitate your health care, develop your medical record, bill governmental and private payers, and other purposes in their discretion.</p> <p> </p> <p>9. Your Choices about Our Collection, Use, and Disclosure of Your Information</p> <p>We strive to provide you with choices regarding the Personal Information you provide to us. This section describes mechanisms we provide for you to control certain uses and disclosures of over your information.</p> <ul> <li><strong>Tracking Technologies.</strong> You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.</li> </ul> <ul> <li><strong>Advertising and Marketing. </strong>We will not advertise or market products or services to you. If we ever change our policy about that, we will notify you and will provide you with the opportunity to refuse advertising and marketing communications at that time.</li> </ul> <p>You may revoke any Provider's authorization to access your Network. You may do so by selecting the option within Allevia to remove that Provider from your Network. Once revoked, the Provider may no longer access or use the Services with respect to you and your Primary User Information. Please keep in mind that Valhalla cannot undo or retrieve any disclosure of your Primary User Information that was made before you revoke an authorization.</p> <p><strong>10. Data Security</strong></p> <p>We have implemented Security Measures designed to secure your Primary User Information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions and individual health information will be encrypted in transmission with SSL technology, and will be encrypted at rest with AES-256.</p> <p>The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to Allevia, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.</p> <p>Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we do our best to protect your information, we cannot guarantee the security of your information transmitted through Allevia. Any transmission of information is at your own risk. We are not responsible for circumvention of any privacy settings or Security Measures we provide.</p> <p>By inviting Providers into your Network, you are authorizing us to give them full access to all of your Health Data and Health Profile.</p> <p><strong>For this reason, please be very careful about whom you invite to join your Network.</strong> We cannot control what your Providers will do with your Health Data. While Providers have a legal obligation to protect the confidentiality of your health information, we cannot guarantee that they will uphold their obligations. It is your responsibility to decide whether you wish to entrust any Provider with your confidential information by inviting them to join your Network. You acknowledge and agree that we are not responsible for the actions and omissions of the members of your Provider Network, and you will not sue or seek to hold Valhalla liable for any damages that you may suffer as a result of the conduct of your Providers.</p> <p><strong>11. Changes to Our Privacy Policy</strong></p> <p>The date the Privacy Policy was last revised is identified at the top of the page. We may update our Privacy Policy from time to time. If we make material changes to how we treat our users’ information, we will post the new Privacy Policy on this page with a notice that the Privacy Policy has been updated. We will also notify you through an in-app alert the first time you use Allevia after we make the change.</p> <p> </p> <p>12. Contact Information</p> <p>To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:</p> <p>Email: legal@valhalla.healthcare<br /> Phone: (781) 366-0310<br /> Address: </p> ', 'created' => object(Cake\I18n\FrozenTime) {}, 'modified' => object(Cake\I18n\FrozenTime) {}, '[new]' => false, '[accessible]' => [ [maximum depth reached] ], '[dirty]' => [[maximum depth reached]], '[original]' => [[maximum depth reached]], '[virtual]' => [[maximum depth reached]], '[errors]' => [[maximum depth reached]], '[invalid]' => [[maximum depth reached]], '[repository]' => 'cms' }, (int) 1 => object(Cake\ORM\Entity) { 'id' => (int) 33, 'title' => 'About', 'menu_display_title' => 'About', 'menu_type' => '1,3', 'slug' => 'aboutus', 'content' => '<blockquote> <h2><strong>Imagine if patients could write notes for you. That's <em>exactly </em>what we do.</strong></h2> </blockquote> <p>With Allevia™, patients can provide most of your clinical note - <em>all before ever seeing them in the exam room</em>.</p> ', 'image' => '1539241757_about_ger.png', 'video_url' => 'N/A', 'bottom_content' => '<div class="cms_pages_content"> <h2>A Patient-driven Mobile Application<img alt="" src="http://i68.tinypic.com/2wh48qb.png" style="float:right; margin-left:40px; margin-right:40px; width:125px" /></h2> <p>Allevia™ is a <strong>mobile-optimized</strong> and <strong>cloud-based</strong> application that plugs right into your current EHR and patient portal. As soon as an appointment is scheduled within the EHR, patients receive a text message, email, and/or portal notification asking them to fill out your clinic's "Pre-appointment Questionnaire." When patients engage with Allevia™ using any device, they are greeted by a <strong>fully touch-based</strong>, <strong>easy-to-navigate</strong> user interface. Patients can expect a typical encounter ranging from 5 to 10 minutes.</p> <p> </p> <h2>Evidence-based Intake</h2> <p>Allevia™ harnesses<strong> thousands of data points</strong> from meta-analyses and systematic reviews to identify the most relevant clinical elements necessary for the provider to know. Using the patient's chief complaint, medical history, and visitation reason, Allevia™ is able to<strong> rapidly reference the literature</strong> to identify the most pertinent clinical questions specific to the patient's <strong>unique symptoms and history</strong>.</p> <p><img alt="" src="http://i65.tinypic.com/2wdx195.png"/></p> <h2> </h2> <h2> </h2> <h2>Automated Clinical Notes</h2> <p>This is what we call <strong><em>the best door note possible</em></strong>. Allevia™ takes the patient's responses, <strong>converts them into a readable clinical note</strong> in the traditional format used by clinicians, and directly deposits this as a draft History & Physical or SOAP note in the EHR. The result is being providing 80% of your clinical note directly into the EHR - <em>all before stepping foot in the exam room</em>. </p> <p><img alt="" src="http://i68.tinypic.com/2zez9r8.png" /></p> <h2> </h2> <p> </p> <h2><strong>Additional Features</strong></h2> <div class="workfolw_box"> <p><img alt="" src="http://i64.tinypic.com/2vuli00.png" style="max-width:500px"/></p> <ul> <li>Plug Play</li> <li>HIPAA-compliant</li> <li>Preserves Workflow</li> </ul> </div> <div class="workfolw_box workfolw_box2"> <p><img alt="" src="http://i68.tinypic.com/9sur13.jpg" style="max-width:249px" /></p> <ul> <li>Custom Branding</li> <li>EHR-agnostic</li> </ul> </div> <div style="background:#eeeeee; border:1px solid #cccccc; padding:5px 10px">Click <strong><a href="https://www.allevia.md/pages/for-providers">here</a></strong> to learn more about how Allevia can help your practice<strong> cut EHR use </strong>and <strong>increase revenue</strong>.</div> <p> </p> </div>', 'created' => object(Cake\I18n\FrozenTime) {}, 'modified' => object(Cake\I18n\FrozenTime) {}, '[new]' => false, '[accessible]' => [ [maximum depth reached] ], '[dirty]' => [[maximum depth reached]], '[original]' => [[maximum depth reached]], '[virtual]' => [[maximum depth reached]], '[errors]' => [[maximum depth reached]], '[invalid]' => [[maximum depth reached]], '[repository]' => 'cms' }, (int) 2 => object(Cake\ORM\Entity) { 'id' => (int) 34, 'title' => 'Support', 'menu_display_title' => 'Support', 'menu_type' => '', 'slug' => 'support', 'content' => '', 'image' => '', 'video_url' => '', 'bottom_content' => '<h1>Please contact the appropriate department using the following information:</h1> <p> </p> <h2><strong>Sales</strong></h2> <p>sales@valhalla.healthcare</p> <p> </p> <h2><strong>Technical Support</strong></h2> <p>techsupport@valhalla.healthcare</p> <p> </p> <h2><strong>Customer Support</strong></h2> <p>support@valhalla.healthcare</p> <p> </p> <h2><strong>Partnership Inquiries</strong></h2> <p>partnerships@valhalla.healthcare</p> <p> </p> <h2><strong>Press & Media</strong></h2> <p>pr@valhalla.healthcare</p> <p> </p> <h2><strong>Legal & HIPAA</strong></h2> <p>legal@valhalla.healthcare</p> <p> </p> <p>Please allow up to 24 - 48 hours for a response. Thank you.</p> ', 'created' => object(Cake\I18n\FrozenTime) {}, 'modified' => object(Cake\I18n\FrozenTime) {}, '[new]' => false, '[accessible]' => [ [maximum depth reached] ], '[dirty]' => [[maximum depth reached]], '[original]' => [[maximum depth reached]], '[virtual]' => [[maximum depth reached]], '[errors]' => [[maximum depth reached]], '[invalid]' => [[maximum depth reached]], '[repository]' => 'cms' }, (int) 3 => object(Cake\ORM\Entity) { 'id' => (int) 35, 'title' => 'Contact us', 'menu_display_title' => 'Contact us', 'menu_type' => '1,3', 'slug' => 'contactus', 'content' => '', 'image' => '1539243088_contact_ger.png', 'video_url' => '', 'bottom_content' => '', 'created' => object(Cake\I18n\FrozenTime) {}, 'modified' => object(Cake\I18n\FrozenTime) {}, '[new]' => false, '[accessible]' => [ [maximum depth reached] ], '[dirty]' => [[maximum depth reached]], '[original]' => [[maximum depth reached]], '[virtual]' => [[maximum depth reached]], '[errors]' => [[maximum depth reached]], '[invalid]' => [[maximum depth reached]], '[repository]' => 'cms' }, (int) 4 => object(Cake\ORM\Entity) { 'id' => (int) 36, 'title' => 'How It Works', 'menu_display_title' => 'How It Works', 'menu_type' => '', 'slug' => 'how_it_works', 'content' => '', 'image' => '', 'video_url' => '', 'bottom_content' => '<p>Lorem ipsum dolor sit amet, consectetur adipiscing elit. 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Maecenas volutpat faucibus ipsum ultricies ullamcorper. Morbi dignissim sem ornare ante viverra lacinia.</p> <p>Vivamus in nunc a orci ultricies rutrum sit amet id erat. Ut sodales sit amet dui ac tincidunt. Quisque eget vehicula diam. Quisque a ante luctus, sollicitudin quam sit amet, malesuada massa. Vivamus dapibus massa porta, scelerisque velit eget, posuere purus. Proin feugiat ante vulputate, dictum neque sed, dictum mauris. Phasellus facilisis metus nec volutpat bibendum. Sed vitae elit non sem semper rutrum et sed nunc.</p> <p>Phasellus congue tristique felis, a pulvinar velit dapibus at. Nulla eget neque tortor. Morbi varius dui at dictum fringilla. Sed mollis condimentum eros non ullamcorper. Fusce lacus metus, commodo eget est vel, venenatis hendrerit justo. In hac habitasse platea dictumst. Curabitur tellus ligula, bibendum id eros sed, fermentum rutrum dolor. Ut mollis pulvinar nibh, ac lacinia enim tempus vitae. Vestibulum malesuada nisl a ultrices dapibus. Cras eu odio placerat, convallis urna accumsan, molestie nisi. Vivamus feugiat ex ante, quis luctus est molestie eget. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas.</p> ', 'created' => object(Cake\I18n\FrozenTime) {}, 'modified' => object(Cake\I18n\FrozenTime) {}, '[new]' => false, '[accessible]' => [ [maximum depth reached] ], '[dirty]' => [[maximum depth reached]], '[original]' => [[maximum depth reached]], '[virtual]' => [[maximum depth reached]], '[errors]' => [[maximum depth reached]], '[invalid]' => [[maximum depth reached]], '[repository]' => 'cms' }, (int) 6 => object(Cake\ORM\Entity) { 'id' => (int) 38, 'title' => 'Terms & Conditions', 'menu_display_title' => 'Terms & Conditions', 'menu_type' => '3', 'slug' => 'terms-conditions', 'content' => '', 'image' => '', 'video_url' => '', 'bottom_content' => '<p><strong>Valhalla Healthcare Primary User’s Mobile App Terms of Use</strong></p> <p> </p> <p>Last Modified: <a name="co_anchor_a891809_1"></a>12/05/17</p> <p><strong>IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, PLEASE CONTACT YOUR LOCAL EMERGENCY SERVICES OR DIAL 9-1-1 ON YOUR TELEPHONE. ALLEVIA DOES NOT PROVIDE EMERGENCY SERVICES.</strong><br /> </p> <p><strong>Acceptance of the Terms of Use</strong></p> <p>These terms of use are entered into by and between you (“<strong>you</strong>” or the “<strong>Primary User</strong>”) and Valhalla Healthcare, Inc. (“<strong>Company</strong>”, “<strong>Valhalla</strong>,” “<strong>we</strong>” or “<strong>us</strong>”). The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, the “<strong>Terms of Use</strong>”), govern your access to and use of the Allevia mobile software application (“<strong>Allevia</strong>”), including any content, functionality, and services offered on or through Allevia.</p> <p>Please read the Terms of Use carefully before you start to use Allevia. This is a legally binding agreement and the equivalent of a signed, written contract.</p> <p><strong>By clicking to agree to the </strong><strong>Terms of Use when this option is made available to you, you represent that you have read and considered these Terms of Use, and that you accept and agree to be bound and abide by these Terms of Use. </strong></p> <p><strong>Following your agreement to the Terms of Use, you will be asked to review, consider, and agree to two additional documents: our Privacy Policy (which can be viewed by clicking here</strong><a href="#_msocom_1" id="_anchor_1" name="_msoanchor_1">[ER1]</a> <strong>), and an Authorization to Use and Disclose PHI (which can be viewed by clicking here</strong><a href="#_msocom_2" id="_anchor_2" name="_msoanchor_2">[ER2]</a> <strong>), both of which (along with any revisions thereto) are incorporated herein by reference. Once you have indicated your agreement to all three documents, a copy of each will be sent to the email address that you provided.</strong></p> <p><strong>You will not be allowed to access or use Allevia unless you indicate your agreement to all three documents. Following any revision to the Terms of Use, Privacy Policy, or Authorization to Use and Disclose PHI, you will not be allowed to continue to access or use Allevia unless you indicate your agreement to all three documents. </strong></p> <p>If you do not want to agree to these Terms of Use, the Privacy Policy, or the Authorization to Use and Disclose PHI, or to any revision of any of these documents, then you must not access or use Allevia.</p> <p>Allevia is offered and available to users who are 18 years of age or older, and reside in the United States or any of its territories or possessions. By using Allevia, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use Allevia.<br /> </p> <p><strong>Definitions</strong></p> <p><strong>Allevia. </strong>Allevia is a software application that uses artificial intelligence and machine learning to streamline the clinical documentation process.</p> <p><strong>Network. </strong>Your Network is made up of the Primary User and any Providers whom the Primary User has invited to participate in the Primary User’s Network. The Primary User and the Providers in that Primary User’s Network are the “<strong>Network Members</strong>.”</p> <p><strong>Health Profile. </strong>A Health Profile is a document that analyzes and summarizes the information that the Primary User communicates to Allevia. Allevia will take that information and assemble it into a summary for the Primary User to review and (if necessary) correct. Allevia will then transform that into a clinical summary for Providers to use. That clinical summary is the Health Profile.</p> <p><strong>Primary User. </strong>You are the Primary User – the individual who will interact with Allevia to create a Health Profile for transmission to a Provider.</p> <p><strong>Primary User Information. </strong>All information and documents that are communicated or uploaded to Allevia by Network Members, and all information and documents that Allevia develops as a result, comprise the Primary User Information. Primary User Information also includes, without limitation, the Primary User’s account information and Health Profiles.</p> <p><strong>Provider. </strong>A Provider is any healthcare provider, healthcare practice, or hospital that the Primary User authorizes to receive his/her Health Profile.<br /> </p> <p><strong>The Company and Allevia Are Not Health Care Providers</strong></p> <p>Allevia facilitates the clinical documentation process by receiving information from a Primary User, transforming it into an easy-to-use clinical document format, and providing it to the authorized Provider(s). The Company is not a health care provider, and we will not provide you with health care advice. Any health care advice that a Provider communicates to you is solely the responsibility of that Provider. You agree that you shall not rely on the Company, and that the Company shall have no responsibility or liability, for the truth, accuracy, or efficacy of any diagnosis, treatment plan, prescription, treatment (as well as any decision not to conduct treatment), or any other form of medical or health care that is developed, discussed, or otherwise communicated or conducted by means of or in connection with Allevia.<br /> </p> <p><strong>Do Not Use Allevia To Obtain Emergency Services or Urgent Care</strong></p> <p>Allevia does not provide or facilitate emergency services or urgent care. If you are experiencing a medical emergency or other urgent health issue, do NOT attempt to obtain emergency or urgent medical care through Allevia. Please call 9-1-1 on your telephone, or contact your local emergency or urgent care service providers directly by phone.<br /> </p> <p><a name="co_anchor_a456309_1"></a><strong>Changes to the </strong><strong>Terms of Use</strong></p> <p>We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of Allevia thereafter.</p> <p>We will notify you of changes to the Terms of Use by means of the email address that you have provided. To continue using or accessing Allevia, you will be required to agree to such revised Terms of Use.<br /> </p> <p><strong>Company’s License to You</strong></p> <p>Company grants you a single, non-exclusive, non-transferable, and limited personal license to access and use Allevia. This license is conditioned on your continued compliance with this Terms of Use. You may not rent, lease, lend, sell, transfer, redistribute, or sublicense Allevia and if you sell or otherwise transfer a device on which Allevia is installed to a third party, you must remove Allevia from such device before doing so. You may not copy, decompile, reverse-engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of Allevia, any updates, or any part thereof (except as and only to the extent that any foregoing restriction is prohibited by applicable law or to the extent as may be permitted by the licensing terms governing use of any open-sourced components included with Allevia).<br /> </p> <p><strong>Your Network</strong></p> <p>The main purpose of Allevia is to help create preliminary clinical documentation about a Primary User for use by Providers. To do so, Allevia will ask the Primary User questions to elicit personal information, including health information, and may ask the Primary User to upload health-related documents. Such information may be protected by the Health Insurance Portability and Accountability Act (“HIPAA”) of 1996, as amended). To permit Allevia to do so, you must review, agree to, and electronically sign the Authorization to Use and Disclose PHI, which you may view by clicking here<a href="#_msocom_3" id="_anchor_3" name="_msoanchor_3">[ER3]</a> , before you may use Allevia.</p> <p>As the Primary User, you will have the opportunity to invite your healthcare providers to join your Network as “Providers.” For the protection of your personal health information, we will not permit any Provider to join your Network unless they agree to the Terms of Use applicable to them, to the Privacy Policy, and to the Business Associate Agreement that HIPAA requires.</p> <p><strong>Each Provider will have access to all documents and information that you provide Allevia.</strong> Except for certain Company administrators who are bound to confidentiality agreements, no one outside your Network will have access to these documents and information.</p> <p>The information and documents that you communicate to Allevia and your Health Profile – collectively, the “Primary User Information” – shall be considered confidential and potentially a part of your digital health record. We will treat all Primary User Information, including without limitation communications that contain Protected Health Information (as that term is defined by HIPAA), as highly confidential and subject to protections under HIPAA. All Primary User Information shall be encrypted. In particular, only identity-verified Providers may view a Primary User’s Health Profiles. The Company shall not view the content of any Primary User Information except for account information.</p> <p>We cannot, however, ensure that your Providers will comply with the Terms of Use or maintain the privacy or confidentiality of your private information<strong>. By agreeing to these Terms of Use, you accept the risk that the privacy and confidentiality of your personal information may be violated by your Providers, and you acknowledge and agree that the Company will bear no responsibility for the conduct of your Providers.</strong></p> <p>To view the Terms of Use applicable to Providers, click here<a href="#_msocom_4" id="_anchor_4" name="_msoanchor_4">[ER4]</a> . To view the Business Associate Agreement, click here<a href="#_msocom_5" id="_anchor_5" name="_msoanchor_5">[ER5]</a> .<br /> </p> <p><strong>Electronic Signatures</strong></p> <p>You agree to be bound by any affirmance, assent, or agreement that you transmit to Company using Allevia, including but not limited to any consent you give to receive communications from Company solely through electronic transmission. You agree that, when in the future you click on an “I agree,” “I consent,” or other similarly worded “button” or entry field in Allevia, your agreement or consent will be legally binding and enforceable and the legal equivalent of your handwritten signature.<br /> </p> <p><strong>Carrier Charges</strong></p> <p>Your carrier’s data rates may apply to your use of Allevia.<br /> </p> <p><a name="co_anchor_a1004439_1"></a><strong>Accessing Allevia and Account Security</strong> </p> <p>We reserve the right to withdraw or amend Allevia, and any service or material we provide on Allevia, in our sole discretion without notice. We will not be liable if for any reason all or any part of Allevia is unavailable at any time or for any period. From time to time, we may restrict access to some parts of Allevia, or the entire App, to users, including registered users.</p> <p>You are responsible for:</p> <ul> <li>Making all arrangements necessary for you to have access to Allevia.</li> </ul> <ul> <li>Ensuring that all persons who access Allevia through your internet or cellular data connection are aware of these Terms of Use and comply with them.</li> <li>Ensuring that we have your correct contact information, including your email address, phone number, and mailing address, and that you inform us promptly of any changes in your contact information. Failure to do so may cause you not to receive critical information about your health care, and critical notifications about changes to the Terms of Use or other policies that govern your use of Allevia.</li> </ul> <p><strong>You acknowledge and agree that we are not responsible and shall not be liable for any injury, inconvenience, or other damages caused by your failure to maintain accurate and current contact information.</strong></p> <p>You may obtain a free copy of all the data in your account, including all Primary User Information and uploaded data, as a secure download by following the instructions on this page<a href="#_msocom_6" id="_anchor_6" name="_msoanchor_6">[ER6]</a> . This right is subject to the Company’s right to delete the information associated with your account, as permitted by law, described below. </p> <p>To access Allevia or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of Allevia that all the information you provide on Allevia is correct, current, and complete. You agree that all information you provide to register with Allevia or otherwise, including but not limited to through the use of any interactive features on Allevia, is governed by our Privacy Policy<a href="#_msocom_7" id="_anchor_7" name="_msoanchor_7">[ER7]</a> and the Authorization to Use and Disclose PHI<a href="#_msocom_8" id="_anchor_8" name="_msoanchor_8">[ER8]</a> , and you consent to all actions we take with respect to your information that are consistent with those documents.</p> <p>If you choose, or are provided with, a user name, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to Allevia or portions of it using your user name, password, or other security information. You agree to notify us immediately if there is any unauthorized access to or use of your user name or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a computer or mobile device that is not your own, so that others are not able to view or record your password or other personal information.</p> <p>We have the right to disable any user name, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use.<br /> </p> <p><a name="co_anchor_a1051401_1"></a><strong>Intellectual Property Rights</strong> </p> <p>Allevia and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof), are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.</p> <p>These Terms of Use permit you to use Allevia for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our App, including without limitation any text, illustrations, photographs, graphics, video, or audio sequences (“Content”), except as follows:</p> <ul> <li>Your computer or mobile device may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.</li> </ul> <ul> <li>You may store files that are automatically cached by your Web browser for display enhancement purposes.</li> </ul> <ul> <li>You may download a single copy of Allevia to your computer or mobile device solely for your own personal, non-commercial use, not for further reproduction, publication, or distribution.</li> <li>You may download secure copies of the data associated with your account, including Primary User Information and uploaded data, as described above.</li> </ul> <p>You must not:</p> <ul> <li>Modify copies of any materials from Allevia.</li> </ul> <ul> <li>Use any Content from Allevia in any context except within Allevia; provided that you shall be permitted to modify and use any Content created by you or another member of your Network that does not violate the intellectual property rights of any third party.</li> </ul> <ul> <li>Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site.</li> </ul> <p>You must not access or use for any purposes, commercial or otherwise, any part of Allevia or any services or materials available through Allevia, except for the intended purposes as described in these Terms of Use.</p> <p>If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of Allevia except as expressly permitted by the Terms of Use, your right to use Allevia will cease immediately. No right, title, or interest in or to Allevia or any content on Allevia is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of Allevia not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, and other laws.<br /> </p> <p><a name="co_anchor_a974177_1"></a><strong>Trademarks</strong> </p> <p>“Allevia,” the Company name, the Allevia logo, the Company logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on Allevia are the trademarks of their respective owners.<br /> </p> <p><a name="co_anchor_a342778_1"></a><strong>Prohibited Uses</strong></p> <p>You may use Allevia only for lawful purposes and in accordance with these Terms of Use. You agree that:</p> <ul> <li>You will not use Allevia in any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries, and any law governing the privacy or security of health information, such as HIPAA, or that would cause the Company to violate any such law or regulation.</li> </ul> <ul> <li>You will not use Allevia to exploit, harm, or attempt to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise.</li> <li>You will not use any electronic communication feature of Allevia for any purpose that is unlawful, tortious, abusive, intrusive on another’s privacy, harassing, libelous, defamatory, embarrassing, obscene, threatening, or hateful.</li> <li>You will not use Allevia to upload, post, reproduce, or distribute any information, software, or other material protected by copyright or any other intellectual property right (as well as rights of publicity and privacy) without first obtaining the permission of the owner of such rights.</li> <li>You will only use Allevia to collect or store information about yourself, the Primary User of the account.</li> <li>You will not use Allevia for any commercial purpose not expressly approved by Company in writing. You will not use Allevia to upload, post, email, or otherwise transmit any advertising or promotional materials, including without limitation “junk mail,” “surveys,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation or unauthorized communication.</li> <li>You will not upload, post, email, or otherwise transmit any material that contains viruses or any other computer code, files, or programs that might interrupt, limit, or interfere with the functionality of any computer software or hardware or telecommunications equipment.</li> <li>You will not use Allevia when you are driving a motor vehicle, even if doing so is legally permitted in your location.</li> </ul> <ul> <li>You will not impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity (including without limitation by using e-mail addresses or screen names associated with any of the foregoing).</li> </ul> <ul> <li>You will not engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of Allevia, or that, as determined by us, may harm the Company or users of Allevia or expose them to liability.</li> </ul> <p>Additionally, you agree not to:</p> <ul> <li>Use Allevia in any manner that could disable, overburden, damage, or impair the site or interfere with any other party’s use of Allevia, including their ability to engage in real time activities through Allevia.</li> </ul> <ul> <li>Use any robot, spider, or other automatic device, process, or means to access Allevia for any purpose, including monitoring or copying any of the material on Allevia.</li> </ul> <ul> <li>Use any manual process to monitor or copy any of the material on Allevia or for any other unauthorized purpose without our prior written consent.</li> </ul> <ul> <li>Use any device, software, or routine that interferes with the proper working of Allevia.</li> </ul> <ul> <li>Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of Allevia, the server on which Allevia is stored, or any server, computer, or database connected to Allevia.</li> </ul> <ul> <li>Attack the Company or Allevia via a denial-of-service attack or a distributed denial-of-service attack.</li> </ul> <ul> <li>Otherwise attempt to interfere with the proper working of Allevia.<a name="co_anchor_a583166_1"></a></li> </ul> <p><a name="co_anchor_a80302_1"></a><br /> <strong>Your Right to Terminate</strong> </p> <p>You may terminate your Valhalla account for any reason and at any time by notifying us at support@valhalla.healthcare. Please keep in mind that terminating your Valhalla account may affect your ability to receive medical care.<br /> </p> <p><strong>Monitoring and Enforcement; Termination by Valhalla</strong> </p> <p>We have the right to:</p> <ul> <li>Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of Allevia.</li> </ul> <ul> <li>Terminate or suspend your access to all or part of Allevia for any or no reason, including without limitation, any violation of these Terms of Use.</li> </ul> <p>Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through Allevia. YOU WAIVE AND HOLD HARMLESS THE COMPANY FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY THE COMPANY DURING OR AS A RESULT OF ITS INVESTIGATIONS AND FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER THE COMPANY OR LAW ENFORCEMENT AUTHORITIES.</p> <p>All electronic communications using Allevia shall be encrypted. You acknowledge that there is nevertheless a risk that data, including email, electronic communications, and personal data, may be accessed by unauthorized third parties when communicated between you and Company or between you and other parties.</p> <p>Company and its affiliates and agents may monitor your use of Allevia to evaluate the quality of service you receive, your compliance with the Terms of Use, the security of Allevia, or for other reasons. You agree that such monitoring activities will not entitle you to any cause of action or other right with respect to the manner in which Company or its affiliates or agents monitor your use of Allevia and enforces or fails to enforce the Terms of Use or any other agreement. In no event will Company or any of its affiliates or agents be liable for any costs, damages, expenses, or any other liabilities incurred by you as a result of monitoring activities by Company or its affiliates or agents.</p> <p>However, we cannot review all material before it is posted on Allevia, and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.</p> <p>The Company may terminate your account and your use of Allevia for any reason, including, among other things: your non-payment; your decision to cancel; the Company’s dissolution; and your violation of the Terms of Use. If your account is terminated, Company may, in its sole discretion, delete and destroy any or all data associated with your account, including without limitation Primary User Information, to the extent allowed by law. <br /> </p> <p><strong>Obtaining</strong> <strong>your Health Data</strong></p> <p>At any time prior to the termination of your account, you may obtain a full copy of your Primary User Information for free by following the instructions listed here<a href="#_msocom_9" id="_anchor_9" name="_msoanchor_9">[ER9]</a> .</p> <p>After termination of your account, your Primary User Information may no longer be available. It is very important to make sure that you and/or your Provider(s) obtain from Valhalla whatever records you wish to keep before your account is terminated.<br /> </p> <p><a name="co_anchor_a631763_1"></a><strong>Content Standards</strong> </p> <p>All Primary User Information and use of Allevia must comply with these Content Standards. Primary User Information must in its entirety comply with all applicable federal, state, local, and international laws and regulations. Without limiting the foregoing, Primary User Information must not:</p> <ul> <li>Contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory or otherwise objectionable.</li> </ul> <ul> <li>Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.</li> </ul> <ul> <li>Infringe any patent, trademark, trade secret, copyright or other intellectual property or other rights of any other person.</li> </ul> <ul> <li>Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms of Use and our Privacy Policy. <a href="#_msocom_10" id="_anchor_10" name="_msoanchor_10">[ER10]</a> </li> </ul> <ul> <li>Be likely to deceive any person.</li> </ul> <ul> <li>Promote any illegal activity, or advocate, promote, or assist any unlawful act.</li> </ul> <ul> <li>Cause annoyance, inconvenience or needless anxiety or be likely to upset, embarrass, alarm or annoy any other person.</li> </ul> <ul> <li>Impersonate any person, or misrepresent your identity or affiliation with any person or organization.</li> </ul> <ul> <li>Involve commercial activities or sales, such as contests, sweepstakes, and other sales promotions, barter, or advertising.</li> </ul> <ul> <li>Give the impression that they emanate from or are endorsed by us or any other person or entity, if this is not the case.<br /> </li> </ul> <p><a name="co_anchor_a165957_1"></a><a name="co_anchor_a641274_1"></a><strong>Reliance on Information Posted</strong> </p> <p>Except for information about your account and the status of membership in your Network, the information and other content that you may encounter or obtain through your use of Allevia is created entirely by third parties within your Network, not by the Company. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to Allevia, or by anyone who may be informed of any of its contents.</p> <p> Allevia may include content provided by third parties, including materials provided by other users, bloggers and third-party licensors, syndicators, aggregators and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company. We are not responsible or liable to you or any third party for the content or accuracy of any materials provided by any third parties.<a name="co_anchor_a908307_1"></a></p> <p><a name="co_anchor_a212305_1"></a><strong>Information About You and Your Use of Allevia</strong> </p> <p>All information we collect on Allevia is subject to our Privacy Policy<a href="#_msocom_11" id="_anchor_11" name="_msoanchor_11">[ER11]</a> , Authorizations to Use and Disclose PHI, and Business Associate Agreements. <a href="#_msocom_12" id="_anchor_12" name="_msoanchor_12">[ER12]</a> By using Allevia, you consent to all actions taken by us with respect to your information in compliance with these documents.</p> <p><a name="co_anchor_a457429_1"></a><a name="co_anchor_a173099_1"></a><strong>Geographic Restrictions</strong> </p> <p>The Company that owns Allevia is based in the State of Texas in the United States. We provide Allevia for use only by persons located in the United States. We make no claims that Allevia or any of its content is accessible or appropriate outside of the United States. Access to Allevia may not be legal by certain persons or in certain countries. If you access Allevia from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.</p> <p><a name="co_anchor_a107208_1"></a><strong>Disclaimer of Warranties</strong> </p> <p>YOUR USE OF ALLEVIA, ITS CONTENT, AND ANY INFORMATION OR SERVICES OBTAINED THROUGH ALLEVIA IS AT YOUR OWN RISK. ALLEVIA, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH ALLEVIA ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF ALLEVIA OR ANY INFORMATION OR SERVICES TRANSMITTED OR OBTAINED BY MEANS OF ALLEVIA. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT ALLEVIA, ITS CONTENT, OR ANY INFORMATION OR SERVICES OBTAINED THROUGH ALLEVIA WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, OR THAT ALLEVIA OR ANY INFORMATION OR SERVICES OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.</p> <p>THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE.</p> <p>THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.</p> <p><a name="co_anchor_a136928_1"></a><strong>Indemnification and Covenant Not To Sue</strong> </p> <p>You agree to defend, indemnify and hold harmless the Company, its affiliates, licensors and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, penalties, audits, consent decrees, or fees (including attorneys’ fees) arising out of or relating to (i) your negligence or willful misconduct, (ii) your breach or violation of any of the Terms of Use, the Authorization to Use and Disclose PHI, or any other agreement, (iii) your failure to maintain the secrecy and security of your login information (such as your username and password) or any Primary User Information, or (iv) your use of Allevia, including, but not limited to, any use of Allevia’s content, services, and products other than as expressly authorized in these Terms of Use, or your use of any information obtained from Allevia.</p> <p>You further agree to indemnify, defend, and hold Company harmless from and against any claims, suits, actions, causes of action, losses, or the like, (collectively, “Claims”), including without limitation legal fees and costs, brought against Company by any third party or parties, in connection with any claim for liability (including without limitation medical malpractice liability) arising from or relating to the provision of medical or health care, including without limitation any diagnosis, prescription, treatment plan, or treatment (including the failure to provide treatment), whether or not developed, discussed, or otherwise communicated or conducted by means of Allevia.</p> <p>You agree that you, and your agents, representatives, estate, successors, and assigns, shall not seek, sue to obtain, or obtain compensation, damages, indemnification, contribution, or other remedy from Company for any losses, injuries, harm, or other liabilities that arise from or relate to the use of Allevia by you or any other person or entity in connection with your health care, your diagnosis, your treatment plan, or the provision of treatment (or failure to provide treatment) to you, whether or not the result of professional malpractice, and including (without limitation) losses, injuries, harm, and other liabilities caused by the failure by you or any other member of your Network to communicate with each other effectively, accurately, timely, or at all.<br /> </p> <p><strong>Limitation on Liability</strong> </p> <p>IN NO EVENT WILL THE COMPANY, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, ALLEVIA, ANY WEBSITES LINKED TO IT, ANY CONTENT ON ALLEVIA OR LINKED WEBSITES, OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH ALLEVIA OR SUCH LINKED WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE, IN EXCESS OF THE AMOUNT THAT YOU HAVE PAID TO THE COMPANY.</p> <p>THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.<a name="co_anchor_a962353_1"></a><br /> </p> <p><a name="co_anchor_a699054_1"></a><strong>Governing Law and Jurisdiction</strong> </p> <p>All matters relating to Allevia and these Terms of Use and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Texas without giving effect to any choice or conflict of law provision or rule.</p> <p>All matters relating to Allevia and these Terms of Use and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims) shall be determined by binding arbitration before a single arbitrator carried out in accordance with the commercial dispute rules of the American Arbitration Association. Such arbitration shall be heard in Houston, Texas, and either party may enter the final ruling of the arbitrator for judgment in a court of competent jurisdiction. The fees of the Association and the arbitrator shall be divided equally between the parties, and each party otherwise shall pay its own legal fees and related expenses. The arbitrator shall have the authority to order any remedies, legal or equitable, which a party could obtain from a court of competent jurisdiction based on the claims asserted (except attorneys’ fees and costs), and nothing more; provided, however, there shall be no authority for a dispute to be arbitrated on a class action basis, nor shall consolidation or joinder with the claims of another person be permitted. The arbitrator shall prepare a written decision setting forth his or her findings of fact and law. Subject to the FAA and other applicable law, the arbitrator’s award shall be final and binding, without right of appeal. Any party may seek to have judgment entered upon the award by a court of competent jurisdiction.<br /> </p> <p><strong>Limitation on Time to File Claims</strong> </p> <p>ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR ALLEVIA MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.</p> <p><strong>Waiver and Severability</strong> </p> <p>No waiver of by the Company of any term or condition set forth in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.</p> <p>If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.<br /> </p> <p><a name="co_anchor_a361445_1"></a><strong>Entire Agreement</strong> </p> <p>The Terms of Use, our Privacy Policy, the Authorization to Use and Disclose PHI, and any relevant agreement or terms of use to which you have agreed pursuant to your decision to download Allevia, constitute the sole and entire agreement between you and Valhalla, Inc., with respect to Allevia and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to Allevia. ‌<br /> </p> <p><strong>Your Comments and Concerns</strong> </p> <p>All other feedback, comments, requests for technical support and other communications relating to Allevia should be directed to: support@valhalla.healthcare.</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <hr /> <p><a name="_msocom_1"></a></p> <p> <a href="#_msoanchor_1">[ER1]</a>Link to Privacy Policy</p> <p><a name="_msocom_2"></a></p> <p> <a href="#_msoanchor_2">[ER2]</a>Link to authorization</p> <p><a name="_msocom_3"></a></p> <p> <a href="#_msoanchor_3">[ER3]</a>Link again.</p> <p><a name="_msocom_4"></a></p> <p> <a href="#_msoanchor_4">[ER4]</a>Link</p> <p><a name="_msocom_5"></a></p> <p> <a href="#_msoanchor_5">[ER5]</a>Link</p> <p><a name="_msocom_6"></a></p> <p> <a href="#_msoanchor_6">[ER6]</a>Link to a page that facilitates secure download.</p> <p><a name="_msocom_7"></a></p> <p> <a href="#_msoanchor_7">[ER7]</a>Link</p> <p><a name="_msocom_8"></a></p> <p> <a href="#_msoanchor_8">[ER8]</a>Link</p> <p><a name="_msocom_9"></a></p> <p> <a href="#_msoanchor_9">[ER9]</a>Link.</p> <p><a name="_msocom_10"></a></p> <p> <a href="#_msoanchor_10">[ER10]</a>Link</p> <p><a name="_msocom_11"></a></p> <p> <a href="#_msoanchor_11">[ER11]</a>Link.</p> <p><a name="_msocom_12"></a></p> <p> <a href="#_msoanchor_12">[ER12]</a>Link</p> ', 'created' => object(Cake\I18n\FrozenTime) {}, 'modified' => object(Cake\I18n\FrozenTime) {}, '[new]' => false, '[accessible]' => [ [maximum depth reached] ], '[dirty]' => [[maximum depth reached]], '[original]' => [[maximum depth reached]], '[virtual]' => [[maximum depth reached]], '[errors]' => [[maximum depth reached]], '[invalid]' => [[maximum depth reached]], '[repository]' => 'cms' }, (int) 7 => object(Cake\ORM\Entity) { 'id' => (int) 39, 'title' => ' ', 'menu_display_title' => ' ', 'menu_type' => '', 'slug' => 'for-patients', 'content' => '', 'image' => '', 'video_url' => '', 'bottom_content' => '', 'created' => object(Cake\I18n\FrozenTime) {}, 'modified' => object(Cake\I18n\FrozenTime) {}, '[new]' => false, '[accessible]' => [ [maximum depth reached] ], '[dirty]' => [[maximum depth reached]], '[original]' => [[maximum depth reached]], '[virtual]' => [[maximum depth reached]], '[errors]' => [[maximum depth reached]], '[invalid]' => [[maximum depth reached]], '[repository]' => 'cms' }, (int) 8 => object(Cake\ORM\Entity) { 'id' => (int) 40, 'title' => 'Providers', 'menu_display_title' => 'Providers', 'menu_type' => '3,5', 'slug' => 'for-providers', 'content' => '', 'image' => '', 'video_url' => '', 'bottom_content' => '<div class="cms_pages_content"> <h1><strong>You went to school to be a healthcare provider,<img alt="" src="http://i68.tinypic.com/z4qop.png" style="float:right; height:241px; width:206px" /> </strong></h1> <h1><strong>not a glorified scribe.</strong></h1> <p><br /> Let's face it. It seems like today's practice focuses<em> too much</em> on charting and <em>not enough on caring</em>. The growing documentation burden in healthcare leaves you with the feeling that medicine isn't what it used to be.<br /> <br /> We created Allevia™ to help apply technology where the EHR falls short. With the help of our solution, providers can reclaim the sacred art they signed up for from the very beginning.</p> <hr /> <h1><strong>Why your practice should use Allevia™</strong></h1> <div class="provider_list"> <ul> <li> <figure><img alt="" src="http://i63.tinypic.com/2sakynt.png"/></figure> <figcaption> <h2>Less EHR Time</h2> <p>Allevia™ captures in-depth clinical intake and generates a draft note in the EHR prior to your patient's visit. Our studies have shown a <strong>30% reduction in EHR usage</strong> with Allevia™, leading up to<strong> 1 hour saved per physician per day</strong> in documentation.</p> </figcaption> </li> <li> <figure><img alt="" src="http://i68.tinypic.com/167va5e.png"/></figure> <figcaption> <h2>Saves money</h2> <p>Allevia™ is a fraction of the cost of scribes, medical assistants, and transcription services. Most clients see a <strong>90% cost </strong><strong>reduction</strong> due to requiring fewer ancillary staff, allowing the practice to be more efficient by keeping overhead costs low.</p> </figcaption> </li> <li> <figure><img alt="" src="http://i68.tinypic.com/2cr3xqc.png"/></figure> <figcaption> <h2>Higher Quality Notes</h2> <p>Unlike most EHR-provided intake, Allevia™ generates usable clinical notes in the format clincians are used to consuming data. Allevia™ captures a <strong>detailed History of Present Illness (HPI)</strong>, identifies relevant <strong>Pertinent Postives and Pertinent Negatives</strong>, and conducts a <strong>comprehensive Review of Systems (ROS)</strong> including extended systems of the Chief Complaint and minimal information from all others.</p> </figcaption> </li> <li> <figure><img alt="" src="http://i64.tinypic.com/mwy59l.png"/></figure> <figcaption> <h2>More Revenue</h2> <p>Physician practices improperly undercode 21% of all cases, leading to over $50,000 left on the table per physician each year. Because of the ability to perform clinical-level intake, Allevia is able to <strong>optimizing coding accuracy</strong> for all Evaluation Management (E/M) CPT standards. Our clients currently see a<strong> 10% increase in their E/M accuracy and fee-for-service (FFS) billing volume</strong> by enhancing their EHR with Allevia™.</p> </figcaption> </li> <li> <figure><img alt="" src="http://i68.tinypic.com/9px7gj.png"/></figure> <figcaption> <h2>Lower Malpractice Risk</h2> <p>Because of the ability to collect clinical information directly from the patient, Allevia™ can help <strong>minimize malpractice claims</strong> in certain "he said-she said" cases. Our technology keeps <strong>virtual visitation logs</strong> of each patient's encounter and their inputs which can be provided under legal circumstances.</p> </figcaption> </li> </ul> </div> <div style="background:#eeeeee; border:1px solid #cccccc; padding:5px 10px"><strong>Like the thought of fewer notes and more revenue?</strong> Schedule a demonstration with one of our specialists today: [<a href="https://calendly.com/abaqui/alleviademo"><strong>Schedule a Demo</strong></a>]</div> <p> </p> <p>Learn more about Allevia™ by clinical sub-specialty:</p> <ul> <li>Orthopedics</li> <li>Primary Care</li> <li>OB/GYN (coming soon)</li> <li>Pediatrics (coming soon)</li> </ul> </div>', 'created' => object(Cake\I18n\FrozenTime) {}, 'modified' => object(Cake\I18n\FrozenTime) {}, '[new]' => false, '[accessible]' => [ [maximum depth reached] ], '[dirty]' => [[maximum depth reached]], '[original]' => [[maximum depth reached]], '[virtual]' => [[maximum depth reached]], '[errors]' => [[maximum depth reached]], '[invalid]' => [[maximum depth reached]], '[repository]' => 'cms' }, (int) 9 => object(Cake\ORM\Entity) { 'id' => (int) 41, 'title' => 'Partnerships', 'menu_display_title' => 'Partnerships', 'menu_type' => '1,3', 'slug' => 'for-payors', 'content' => '', 'image' => '', 'video_url' => '', 'bottom_content' => '<h2>Allevia™ is capable of <strong>maximizing clinical efficiency and productivity</strong> at scale through streamlined, patient-facing documentation in all types of healthcare interactions.</h2> <p> </p> <h2>We're currently accepting <strong>limited integration requests</strong> via select partnership programs with enterprise pricing benefits for the following organizations:<br /> </h2> <ul> <li> <p><strong>Telehealth</strong></p> </li> <li> <p><strong>Retail Clinics</strong></p> </li> <li> <p><strong>Health Systems</strong></p> </li> <li> <p><strong>Payors</strong></p> </li> <li> <p><strong>Government</strong></p> </li> <li> <p><strong>Pre-authorization & Scheduling</strong></p> </li> <li> <p><strong>EHRs/HIEs</strong><br /> </p> </li> </ul> <div style="background:#eeeeee; border:1px solid #cccccc; padding:5px 10px"><strong>Interested in exploring a collaboration?</strong> Contact us at <a href="mailto:partnerships@valhalla.healthcare?subject=Allevia%20Partnership%20Inquiry%3A%20%5BYour%20Organization's%20Name%20Here%5D"><strong>partnerships@valhalla.healthcare</strong></a> to start a conversation with our team. </div> ', 'created' => object(Cake\I18n\FrozenTime) {}, 'modified' => object(Cake\I18n\FrozenTime) {}, '[new]' => false, '[accessible]' => [ [maximum depth reached] ], '[dirty]' => [[maximum depth reached]], '[original]' => [[maximum depth reached]], '[virtual]' => [[maximum depth reached]], '[errors]' => [[maximum depth reached]], '[invalid]' => [[maximum depth reached]], '[repository]' => 'cms' }, (int) 10 => object(Cake\ORM\Entity) { 'id' => (int) 42, 'title' => 'FAQ', 'menu_display_title' => 'FAQ', 'menu_type' => '1,3', 'slug' => 'faq', 'content' => '', 'image' => '', 'video_url' => '', 'bottom_content' => '<h2>General</h2> <p><strong>What is Allevia™?</strong><br /> Allevia™ is an EHR plug-in application that automates clinical documentation for healthcare providers by performing clinical-level intake with patients and creating draft clinical notes.</p> <p><strong>What is Valhalla Healthcare?</strong><br /> Valhalla Healthcare is a team of healthcare providers and programmers who use advanced technology to deliver the affordable, accessible, and effective healthcare everyone deserves. It is also happens to be the company that owns the Allevia™ app. </p> <p><strong>Do patients to download Allevia™</strong><strong> on any devices?</strong><br /> No. There are no downloads required by patients or ancillary staff. The exception is the app may be downloaded onto your EHR via an EHR marketplace as with Epic®'s App Orchard, athenahealth®'s App Marketplace, and NextGen®'s Marketplace.</p> <p><strong>How is Allevia™ different than the intake or patient portals my EHR provides?</strong><br /> If there's something providers are certain of, it's that EHRs were not built for its practicality in clinical medicine. With the help of artificial intelligence (AI) and big data, Allevia™ significantly extends the clinical intake provided by the EHR and portal. This AI-based extension of intake makes available the ability to generate EHR notes for providers in advance of patient visits.The result is reduced EHR use time, higher quality notes, optimized billing accuracy, and lower malpractice claims in certain situations.</p> <p><strong>Can I see a live demonstration of Allevia™ and its features?</strong><br /> Absolutely! Click <strong><a href="https://calendly.com/abaqui/alleviademo" target="_blank">here</a></strong> to schedule a demo with one of our platform specialists.</p> <hr /> <h2>Clinical</h2> <p><strong>What is the purpose of Allevia to providers?</strong><br /> Allevia™'s primary goal is to compose as much of their note in advance so providers can spend less time documenting and more time doctoring. Additionally, . </p> <p><strong>Does Allevia™ replace my EHR or patient portal? </strong><br /> No. Allevia™ does not replace your EHR or patient portal. Instead, Allevia™ plugs into to your EHR and patient portal to provide enhanced clinical-level intake on top of everything else already provided by your current system.</p> <p><strong>Can Allevia™ act as a stand-alone intake system?</strong><br /> Most EHRs already have patient portals as required by meaningful use. However, if requested Allevia™ can be implemented as a full patient portal solution. Allevia™ has extended features provided by patient portals and collects the following: <em>General Information</em>, <em>Medications</em>, <em>Past Medical History</em>, S<em>ocial History</em>, <em>Family History</em>,<em> Immunizations</em>,<em> Social & Behavioral Risk Factors</em>, <em>Allergies</em>, and <em>OB/GYN History</em>. To request Allevia™ as a stand-alone intake solution, please contact us at contact@valhalla.healthcare.</p> <p><strong>Does Allevia™ provide diagnoses?</strong><br /> No. Allevia™ never provides recommendations, probabilities, differential diagnoses, assessments or treatment plans; just clinical notes. The app leaves that up to the only individuals trained in providing a final and accurate diagnosis - <em>clinicians</em>.</p> <p><strong>How does Allevia™ determine what the "right" intake questions are?</strong><br /> Allevia™ is built using evidence-based and epidemiological data sets that harnesses thousands of patient cohorts. Allevia™ rapidly cross-references these data sets with the patient's unique medical history to identify the most significant clinical variables using objective probability measures. And thanks to the underlying machine learning technology, Allevia™'s identification continues to improve with the more patients that use the application.</p> <p><strong>What is the clinical accuracy?</strong><br /> We estimate the accuracy of intake questions and quality of clinical notes to be at the fourth year medical student to intern range. </p> <p><strong>Which clinical specialties can Allevia™ be used for?</strong><br /> Allevia™ currently covers primary care and orthopedics (head-to-toe). Our team will be implementing versions capable of covering OB/GYN and Pediatrics in late 2019.</p> <p><strong>My clinical sub-specialty isn't available yet. Can I request a module for my specialty?</strong><br /> Depending on our team's workload and other factors, we're capable of introducing specialty modules on an as-needed basis. For more information, please reach out to us at contact@valhalla.healthcare for additional details.</p> <hr /> <h2>Technical</h2> <p><strong>Which EHRs can you connect to?</strong><br /> We can connect to any EHR. Our integration team is experienced in working with most large and small EHR providers. </p> <p><strong>How to you transfer data? </strong><br /> We're able to exchange data through HL7 feeds, FHIR, CCD, C-CDA, and most custom APIs.</p> <p><strong>Which devices can Allevia™ be used on?</strong><br /> Allevia™ can be used on any device that is connected to the internet. This includes personal patient devices such as computers or smartphones and clinic-provided devices such as tablets or kiosks.</p> <p><strong>Does Allevia™</strong><strong> require any specific operating systems to function (ie: Apple iOS, Android, Windows, etc)?</strong><br /> Allevia™ is operating system-agnostic due to being a web application. Allevia™ is accessible as long as the device is connected to the internet.</p> <p><strong>How long does it take to integrate Allevia into my practice?</strong><br /> Assuming all parties provide promopt responses, the integration process can take about 30-45 days per location. Some integrations can take longer due to slower responses from EHR providers when new API integrations/customizations need to be established.</p> <p><strong>Our practice doesn't have any tablets. Can you provide computer tablets?</strong><br /> Yes! We're happy to provide our standard computer tablets pre-loaded with Allevia™ for your practice to use.</p> <hr /> <h2>HIPAA</h2> <p><strong>Is Allevia™ HIPAA-compliant?</strong><br /> Yes. As healthcare providers ourselves, patient privacy and security mean more to us than just meeting the bare minimum. We invest significant resources not only to meet HIPAA standards but also in proactively implementing our own measures to maximize our cybersecurity protocol. </p> <p><strong>Do you ever sell patient data? </strong><br /> We never sell patient data. Our team strongly believes your data is your property. Period.</p> <p><strong>Is there any way patient data is used?</strong><br /> We may apply your de-identified data for improving the accuracy of our technology to help your providers deliver better quality care. In some rare cases of specific technical issues, a HIPAA-trained healthcare provider and/or administrator may have to access limited patient health information to resolve the underlying error. </p> <hr /> <h2>Other Questions</h2> <p>Don't see your question anywhere above? Shoot us a message to <a href="mailto:contact@valhalla.healthcare"><strong>contact@valhalla.healthcare</strong></a> or fill out our <strong><a href="https://www.allevia.md/pages/contact-us">contact form</a></strong> and we'll get back to you with an answer!</p> <p> </p> ', 'created' => object(Cake\I18n\FrozenTime) {}, 'modified' => object(Cake\I18n\FrozenTime) {}, '[new]' => false, '[accessible]' => [ [maximum depth reached] ], '[dirty]' => [[maximum depth reached]], '[original]' => [[maximum depth reached]], '[virtual]' => [[maximum depth reached]], '[errors]' => [[maximum depth reached]], '[invalid]' => [[maximum depth reached]], '[repository]' => 'cms' }, (int) 11 => object(Cake\ORM\Entity) { 'id' => (int) 43, 'title' => 'Patient Health Information (PHI) Authorization', 'menu_display_title' => 'Patient Health ', 'menu_type' => '', 'slug' => 'phi-authorization', 'content' => '', 'image' => '', 'video_url' => '', 'bottom_content' => '<p><strong>Authorization To Use, Disclose, or Obtain</strong><strong> Personal Health Information (PHI)</strong></p> <p> </p> <p>I wish to authorize the healthcare providers in my Valhalla healthcare “Network” (as defined in the Valhalla Privacy Policy that I am signing in conjunction with this Authorization), and Valhalla Healthcare, Inc., to communicate with me and with each other regarding my healthcare through the Allevia mobile software application (“Allevia”).</p> <p> </p> <p><strong>I understand that, by signing this Authorization, I am authorizing the healthcare providers listed below (the “Providers”), and Valhalla itself, to use, disclose, and obtain my Personal Health Information (defined below). </strong>The Authorization is intended to satisfy the legal requirements of the Health Insurance Portability and Accountability Act (42 U.S.C. § 1320d) (HIPAA) and state privacy laws.</p> <p> </p> <p><em>Authorization to Use, Disclose, and Obtain My Personal Health Information</em></p> <p>I hereby authorize the Providers, as well as Valhalla itself, to use, disclose, or obtain my Personal Health Information for the purposes described herein. I understand and intend that this Authorization will not be effective as to any Provider unless and until the Provider joins my Network.</p> <p> </p> <p><em>Authorization for Specific Types of Personal Health Information</em></p> <p>I understand that if my Personal Health Information contains the following types of information, I hereby consent and authorize the Providers and Valhalla to use or disclose it for the purposes described herein.</p> <ul> <li>HIV test results<a href="#_ftn1" name="_ftnref1">[1]</a></li> <li>Genetic screening test results</li> <li>Alcohol and drug abuse history</li> <li>Sexually transmitted disease (STD) information</li> <li>Domestic violence/sexual assault counseling</li> <li>Mental health diagnosis/treatment<br /> </li> </ul> <p><em>Persons and Entities to Whom the Provider Is Authorized to Disclose My Personal Health Information</em></p> <p>I hereby authorize Providers, as well as Valhalla, to disclose my Personal Health Information to, obtain my Personal Health Information from, and discuss my Personal Health Information with, Valhalla.</p> <p>My Providers are governed by HIPAA as “covered entities,” and Valhalla is governed by HIPAA as the Provider’s “business associate.” HIPAA requires the Provider and Valhalla to safeguard the security and privacy of my Personal Health Information. But other third parties may not be governed by HIPAA. If I give access to my account or my Network to any such third parties, my Personal Health Information may be subject to re-disclosure by such third parties, and it may not be possible to protect the privacy of such information. I hereby release the Providers, Valhalla, and the employees of the Providers and Valhalla from any liability arising from the re-disclosure of this information by such third parties. </p> <p> </p> <p>Unless I have specifically requested in writing that the disclosure of information be made in a certain format, I understand and agree that the Providers reserve the right to disclose information as permitted by this authorization in any manner that it deems to be appropriate and consistent with applicable law, including, but not limited to, verbally, in paper format, or electronically.</p> <p> </p> <p><em>Description and Purposes of Using/Disclosing/Obtaining Personal Health Information</em></p> <p>This Authorization covers my “Personal Health Information.” My Personal Health Information includes all information that is disclosed by, between, or among myself, the Providers, and Valhalla through use of Allevia. It includes but is not limited to the information, communications, and documents that comprise my “Primary User Information” (as defined in the Valhalla Terms of Use). Personal Health Information also includes (but is not limited to) all information that relates to my diagnosis, treatment, payment, criminal record information, healthcare services, continuing care plans, demographic information, treatment progress, and assessment. It may also include information in my medical record, as well as any and all other “Protected Health Information” as defined by HIPAA.</p> <p> </p> <p>I understand that the purpose of using, disclosing, or obtaining this information is to improve assessment and treatment planning, to share information relevant to treatment, to coordinate treatment services, to improve health care operations, assist in billing for payment of services, and generally to facilitate the coordination of my healthcare between and among the members of the Network.</p> <p> </p> <p><em>My Rights</em></p> <p><strong>By signing below, I acknowledge that I have read this authorization and understand that:</strong></p> <ul> <li>I may refuse to authorize the disclosure of the above healthcare information. My Providers will not condition my ability to receive healthcare services or treatment on providing or refusing to agree to this Authorization. But if I refuse to agree to this Authorization, I will not be permitted to use Allevia.</li> <li>I may revoke this Authorization at any time by notifying Valhalla’s Privacy Officer by email at <strong>legal@valhalla.healthcare</strong> or by telephone at (781) 366-0310. I may also revoke this Authorization by terminating my Allevia account. Revoking this Authorization will not apply to information that was already used/disclosed/obtained in reliance on my having signed this form. </li> <li>The health information that is disclosed pursuant to this Authorization may be subject to re-disclosure by a recipient, and it may not be possible to protect the privacy of this information once re-disclosed.</li> <li>I have the right to make a written request to review my records before signing. I have the right to receive copies of my records for a reasonable fee.</li> <li>I have a right to a copy of this signed authorization.</li> </ul> <p>I understand that this authorization will remain in effect until I revoke it as described above, or until I terminate my account with Valhalla.</p> <hr /> <p><a href="#_ftnref1" name="_ftn1">[1]</a> I understand that authorizing the disclosure of this information could have adverse consequences if the information is misused. This may include discriminatory treatment, whether lawful or unlawful. 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